“I bought the parka online and the purchase went smooth and the item came quickly. I wanted to buy it back in November but there were no more larges in stock, so I had to wait quite a long time (9 months?) before they were back in stock, but I'm glad I waited and didn't buy anything else in the meantime. I love this parka!”
“Arrived three days earlier than I'd expected, which was nice. I'd emailed a size question. My sense is that with the competitor Xterra, email questions were always answered same day, even on weekends. Regarding my parka purchase, it seems like there was no reply over the weekend but instead on Monday. Not unreasonable. Given that I'm not too far from the company, the Blue Seventy rep invited me up to the warehouse/office to try the sizes, which I appreciated”
“I originally bought a woman’s MS but it was so narrow that I didn’t even try it on for fear if a tear. Return was easy. I spoke with a service rep and asked questions. I thought the S meant short but seems that it means slim. That should be made clearer on the web site. Against reps advise I ordered a man’s S and it is perfect. I am A 72 year old breast cancer survivor who has had a double mastectomy, not the hourglass figure anymore.”
“All my Blue 70 products are world class, made so well and thoughtfully, and where I will continue to go for my tri swim gear. The customer support is always so quick to respond, with welcoming and professional help, and makes my selections for sizing and product type easy.”
