B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,361 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 17th April 2025

597

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were lovely and fresh, with bright colours, the teddy was a winner with the chocolate a real treat ,a all round good egg x”

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Posted 4 years ago

“Ordering easy. Flowers delivered day after expected but not a problem as planned for possible delay”

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Posted 4 years ago

“Another fantastic service! My mum-in-law loves her flowers - thank you! :-)”

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Posted 4 years ago

“Flowers were easy to order however extras would not add to basket so couldn’t order these. The flowers were delivered on time and in good condition. Mum pleased .”

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Posted 4 years ago

“Bit different to the picture, but great value for money. Delivery and packaging was great. Overall, a happy customer.”

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Posted 4 years ago

“The flowers were great as was the delivery of them but only issue when ordering was that I tried to add extras but they just would not add to the order, that was disappointing.”

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Posted 4 years ago

“Flowers, balloon, wine and chocs all delivered on time by Royal Mail. Mum was extremely happy with everything and loved the carnations and gip”

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Posted 4 years ago

“The Flowers are good quality, price is reasonable, delivery excellent, easy website to use, my only disappoint and the reason for only 4 stars is the message has not been included in most of my orders so the recipient does not know who they are from! However it has not stopped me ordering from B&m just wish this issue could be rectified.”

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Posted 4 years ago

“Sent to my mum for Mother’s Day and she was very pleased to receive them as carnations are her favourite. Would have liked to have seen maybe 1 or 2 more carnations but the overall look in a vase was very pretty. Yes, I would use you again 😊”

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Posted 4 years ago

“Lovely flowers. Great delivery. Look like they will last a while.”

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Posted 4 years ago

“Good delivery, gorgeous flowers”

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Posted 4 years ago

“Apparently the card went awry so my Mum had to ring me to check where the flowers had come from, but otherwise they were perfect, my Mum was thrilled and delighted, and that’s what it’s all about, isn’t it? Great service for the money, would definitely use again.”

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Posted 4 years ago

“Used B and M flowers now several times. Good flowers. Seem to last for ages. No problems. Thankyou”

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Posted 4 years ago

“Ordering process very simple and hasslefree. Can't comment on the flowers yet as I've only just ordered them!”

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Posted 4 years ago

“Easy to navigate, with good selections available. Easy checkout process, and hopefully the flowers live up to expectation.”

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Posted 4 years ago

“Easy to use although have option for next day delivery and didn't change the delivery date.”

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Posted 4 years ago

“Very easy to order and good service overall. I did not see the actual flowers as they were delivered to a friend up in Tyne and Wear for her birthday but she messaged me saying how lovely they were. I will definitely use this service again in the future.”

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Posted 4 years ago

“Great Service. Delivered on time and both recipients were very happy with flowers. Only negative was there was no card with one bunch so recipient didn’t know who they were from.”

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Posted 4 years ago

“Delivery was day later than the date given but this didn't matter. My Mum said the flowers were lovely.”

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Posted 4 years ago

“Easy straightforward service, very reasonably priced and beautifully presented! I recommend and intend to use again.”

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Posted 4 years ago

B&M Flowers is rated 4.8 based on 10,361 reviews