BM Engine Works Reviews

4.0 Rating 70 Reviews
76 %
of reviewers recommend BM Engine Works
4.0
Based on 70 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
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Phone:

01708 572 995

Email:

support@bmengineworks.co.uk

Location:

Unit C5, Star Business CenterMarsh Way RainhamRM13 8UPUnited Kingdom
Rainham,
RM13 8UP

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Lost thousands over £5k engine blew again within 3months.
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Posted 1 week ago
I wouldn’t waist your time with this company like I did I asked for a gesrbox £795 for 330e they sent me the wrong one with different part numbers also and took 2 weeks to come and pick up the gesrbox and a further two weeks to give me back my money when I called them they said somebody will Call me back later and never did Cameron told me to chill and stop calling everyday and put the phone down on me. I then contacted citizens, advice bureau and sent them an email containing that they had 14 days to return my money from the date that they picked up the Gearbox they went two days past this and it was only when I said I’m going to go down the legal route to get my money back that they finally refunded my money. DONT TOUCH WITH A BARGE POLL!!!! YOU HAVE BEEN WARNED!!!!
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Posted 4 weeks ago
Shocking service, paid just short of £13,000 CASH as they don’t take card or bank transfers for new engine. They had the car for months always having to do all the chasing for updates on the progress. Communication was poor odd with odd what’s app messages here and there. Had the car back and less than 24hrs the engine caught fire!! They reluctantly took the car back to fix again had to wait months to get it back. Car has done less the 1000 and the engine needs replacing.
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Posted 2 months ago
These are a bunch of scammers Do not buy off of them Sam is a liar He sold us an engine he did not even have 3 weeks of lies off of all of them🤬
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Posted 8 months ago
Worst garage you could go to. Payed for a second hand working engine but they tried fixing my broken engine which is still not working properly and refusing to finish the work
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Posted 2 years ago
Had my car for nearly 6 weeks now been told every week my cars next to go on the ramp now not of my txts are getting answered and when I call I just get told to call back in a couple days. Service is a joke
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Posted 2 years ago
Rubbish !!!!!!!
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Posted 2 years ago
STAY AWAY Disgusting service from these guys! how they have been able to operate their so called business under the eye of watchdog is beyond! disgusting customer service! They’re guys tell lies and are not true to their word! Promises of a warranty and engine in good working order were found to be untrue upon receipt of my 118d engine that turned up badly damaged. With no acceptance of responsibility and not willing to accept the engine back or even any offer of any kind of refund/compensation I was left out of pocket and having a substandard engine repaired! The guy i dealt with on the phone was rude and arrogant! Avoid at all costs.
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Posted 3 years ago
Hi, can you please give your invoice number here if you have dealt with us. Otherwise, we will consider this review fake from a competitor to deliberately sabotage our reputation.
Posted 3 years ago
Exchanged manual gearbox on my BMW 420d last month. They turned it around quickly and the box is performing well. Price was very competitive. However, they damaged the front spoiler on both corners - looks like scraped coming on/off ramp - which will cost me to get fixed. After several promises from Sam to pay for the repairs, they never came through. Had Sam met his promise I would definitely use them again but this has tainted an otherwise good experience.
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Posted 3 years ago
Stay away from these daylight robbers. I took my car for engine change. Ended up paying for fuel injectors and DPF too. The engine broke down within a month and DPF exploded. On close inspection by a mechanic, I found that during fitting of the engine MTEC damaged the radiator and the pipe that connects to it. Also upon repair they gave me a car that was not road legal. Brake light staying on because they they damaged the cable. Totally incompetent and rude people. I was told that that have 25 years of experience. The company was only formed in 2018. Please stay away and also they only accept cash!!!! No credit cards!!!!
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Posted 4 years ago
need to find theses guys email mail who has info on these guys not answering there phone are they still at Unit C5, Star Business CenterMarsh Way RainhamRM13 8UPUnited Kingdom
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Posted 5 years ago
just now TOTAL SCAM!! STAY AWAY AT ALL COSTS! Paid the £3000 and never received engine, now having to go through bank fraud team to receive money back!!!!!!!
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Posted 5 years ago
I paid 495 pounds for a BMW transfer case. The wrong part was sent out twice and in the end, the company declared it couldn't supply the parts. They promised a refund when they got the parts back, but despite this they never provided a refund. After 6 months chasing and getting assurances they would refund, it never came through and I had no recourse but to follow up with small claims court. I've now issues a warrant for the refund. Most terrible service I've ever had with a company in the UK.
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Posted 5 years ago
I took my BMW for engine change, paid £2,100. They told me they had fixed a 25,000 miles engine on the clock. It lasted for a year and three months. Now l have to get raid of my car because my mechanic said l have to buy a new engine which is beyond my means. I don't recommend anyone to BMW engine works, they are dodgy.
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Posted 5 years ago
One of the most awful experience I ever had. My engine has been replaced. Still engine light is on and I contact to garage they said it will disappear after a few driving. But after a month, my car broke down again as engine stopped and coolants leaking. I contact the garage, they said I missed their first service which they provided after 2Kmiles but I haven't drive even 1K miles,yet. From the beginning, it supposed to take only 5 working days but I got my car back after 3weeks and not even fixed which was very dangerous. I want to make small claim(legal action). Do not use this garage. They want cash to pay as well. If I paid by credit card, I probably easy to cancel the payment
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Posted 5 years ago
Beware. Poor communications. Poor updates. No diagnostics on site. Jokers. DO NOT WASTE YOUR MONEY. THE POSITIVE REVIEWS ARE FROM FRIENDS AND PEOPLE WHO WORK THERE. SHIFTY AND ABUSIVE. BEWARE.
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Posted 5 years ago
What a joke, These guys should be closed down. My engine failed again after their so called replacement. They have been rude and very aggressive about the whole thing. Its cost me a further £2600 with another garage. Please dont trust these guys with your or your money.
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Posted 6 years ago
BM Engine Works is rated 4.0 based on 70 reviews