Bodybuilding Warehouse Reviews

1.8 Rating 31 Reviews
19 %
of reviewers recommend Bodybuilding Warehouse

Phone:

0161 236 1588

Location:

Unit 26 Wheel Forge Way, Manchester United Kingdom
M17 1EH

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Bodybuilding Warehouse 1 star review on 10th January 2024
Anonymous
Bodybuilding Warehouse 1 star review on 6th December 2023
JustBigHorse
Bodybuilding Warehouse 1 star review on 16th August 2023
Anonymous
Bodybuilding Warehouse 1 star review on 16th August 2023
Anonymous
Bodybuilding Warehouse 1 star review on 27th March 2021
Bianca Humphrey
Bodybuilding Warehouse 1 star review on 27th March 2021
Bianca Humphrey
Bodybuilding Warehouse 1 star review on 27th March 2021
Bianca Humphrey
3
Anonymous
Anonymous  // 01/01/2019
I placed an order with bodybuilding warehouse 7 days ago and it has once again been lost by Hermes (surprise surprise). I messaged BBW via Facebook messenger to ask for an update and they stated that they have contacted Hermes and to allow 48hours for a reply so that's what I did.... I received no reply so I messaged again.... this time not getting a reply at all, then I messaged again.... No reply. So I have now messaged BBW again today with a complaint and am once again waiting for a reply. The customer service is appalling and I now plan to let everyone know at my gym, workplace and social media about how bad my experience has been so far and telling them to avoid. I think I will be shopping from myprotein from now on even if they do cost more as BBW aren't worth the hastle. This is not the first time I have had these issues with BBW so take it from me and avoid, use my protein or dolphin fitness where the customer service is good and you actually receive what you have paid money for if not I guarantee this will at some point be you posting a negative review. I have even sent my conversations direct to the managing director to see if he actually cares about the business and potential loss of sales, so we will see.
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Posted 1 year ago
Very poor customer service. Product will not mix no matter the method. After writing a complaint I was advised that products are not eligible for return once open! Despite this product being faulty. I have been offered a partial refund of I keep the product. Unfortunately, it is unusable but they are simply not interested in my feedback. Certainly not their biggest customer, but I will not use again. Buyer beware
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Posted 1 year ago
Poorly packaged protein powder in over sized box. Free item was missing but they couldn't be bothered to send out as hey the item was free. Customer is completely useless. No need to buy from these guys as there are better companies with better customer service out there.
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Posted 2 years ago
One huge scam company! Selling stock with ingredients completely diffrent to what is listed on their page. When trying to return the item - label provided isn’t readable. No drop off shop will accept it. No one in their customer service is replying any more including the director Kieran Fisher! Well done guys! I know where I won’t be shopping for my Xmas presents! I may have lost £27 but you will gain a lot of negative feedback for your bad, bad customer service!
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Posted 3 years ago
Delivery arrived after 7 days, lid open with powder spilled out inside the cardboard box, absolutely shocking and very alarming that this company is continuining to operate reading the comments from customers. Will be sending samples off to be tested and reporting to trading standards. Absolutely disgusted!
Bodybuilding Warehouse 1 star review on 10th January 2024
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Posted 3 months ago
my protein powder arrived all smashed up in the box powder everywhere plastic in the protein very disappointed all I wanted was the protein and be happy it's was wrapped properly before but gone really down hill now
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Posted 3 months ago
Box damaged and protein spilled from both tubs. Seals still intact but lids twisted slightly open. The tub lids warn that the tubs must be kept upright - mine were both on their side. It probably doesn't help that they use Evri to deliver, as they also get poor reviews. Other reviewers have said their tubs were the same, so this is apparently not an isolated incident. Feedback form and numerous emails ignored. At least, unlike many reviewers, I received my goods, but how can I know that the contents are uncontaminated and fit for human consumption since nothing about this company inspires any confidence? You would not eat food products from any other supplier that arrived unsealed. I will never buy again from this company that clearly cares nothing about its customers. Trading Standards and the Food Standards Agency ought to know about these people.
Bodybuilding Warehouse 1 star review on 10th December 2023
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Posted 4 months ago
Emailed last week as my account suggesting I haven't ordered previously. No response to this email and called everyday this week and not managed to get through (cuts you off after calling for a few minutes). Won't use again 👎🏼
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Posted 9 months ago
Order Number: 11002025372, Day 8 and still no "next day delivery" product or satisfactory response from Bodybuilding Warehouse apart from wait some more. I am still waiting for my order and arguing with the Bodybuilding Warehouse staff who keep sending me the message "Please allow 2 working days for us to investigate" I have received that message 3 times in the past 7 days and still nothing happens. What a Joke!
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Posted 1 year ago
Worse company to deal with. I purchased EAA aminos which never been able to mix with water or other liquid! I contacted the company 5 times via emails, every time someone different replies?! The expiry date was less than two months for 100 serving powder on one a day!! Despite all my afford, the company refused to accept the powder back because I used 2 gram of 1000 gram (1 kg) for testing which never even tested because it never mixes with water. I opened PayPal dispute, the company accepted the return immediately with PayPal but I have 3 emails from them refusing the refund. PayPal paid me the return postage as the company washed their hands from! Extremely unprofessional and untrustworthy
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Posted 2 years ago
I will be reporting you to the foods standards agency. Twice now. Both deliveries have arrived split open and unhygienic in the middle of a pandemic where hygiene is at an even higher importance. Both split in the same area and this cant be by chance, so you are either handling the product poorly or knowingly selling faulty bags of stock. Then when speaking to customer service they are rude unhelpful and contradictory of the option given by Joanne the head of customer services
Bodybuilding Warehouse 1 star review on 27th March 2021 Bodybuilding Warehouse 1 star review on 27th March 2021 Bodybuilding Warehouse 1 star review on 27th March 2021 Bodybuilding Warehouse 1 star review on 27th March 2021 Bodybuilding Warehouse 1 star review on 27th March 2021 Bodybuilding Warehouse 1 star review on 27th March 2021
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Posted 3 years ago
One huge scam company! Selling stock with ingredients completely diffrent to what is listed on their page. When trying to return the item - label provided isn’t readable. No drop off shop will accept it. No one in their customer service is replying any more including the director Kieran Fisher! Well done guys! I know where I won’t be shopping for my Xmas presents! I may have lost £27 but you will gain a lot of negative feedback for your bad, bad customer service!
Helpful Report
Posted 3 years ago
Bought product and the product was damaged and already open. When I open the box the Pre- work powder was everywhere. The seal had been open and the expiry date was in a week. Really more emailed twice and no response and called, but they do not take phone calls. Use other sites
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Posted 4 years ago
Stay well clear. This company are happy to take your money on an order but never supply it and dont have the manners to speak to you about any issues. Shower of sh*te. Shop else where if I were you.
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Posted 4 years ago
Avoid this company, they send out the wrong products and when you contact them they ask you to send pictures as proof they messed up and when you do they still don't resolve it meaning you don't get what you paid for and they keep your money regardless. Avoid the bunch of crooks
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Posted 8 years ago
Bodybuilding Warehouse is rated 1.8 based on 31 reviews