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Boohoo Reviews

2.1 Rating 1,803 Reviews
26 %
of reviewers recommend Boohoo
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Popular Questions:

Customer Service

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Email:

customerservices@boohoo.com

Location:

49 51 Dale Street
Manchester
M1 2HF

How do I contact Boohoo?
Helpful Report
(3 weeks ago)
You can contact Boohoo by Live Chat.
Helpful Report
(3 weeks ago)
E

Customer Service - Bad

40.54%
Industry Average
“ Their customer service is either mentally challenged, or they are purposefully dragging their feet, my return was sent a day after receiving it (one item incomplete, others not like pictured) and I paid extra to have a tracking number, so I received confirmation they received my return parcel on September 30th. ”
- ""
“ Absolutely awful company. I have 3 items missing from my order. No one apart from a bot has responded to me and now that's stopped. No reply to emails sent to customer service. I only wanted my missing items and express delivery refunded. Next stop is offcom, it's not about the money now it's the principle. ”
- Lee Arkell
“ Worst customer service I have ever experienced. Bought 4 dresses received 1 dress and no one will reply ”
- Julie jones
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