Boohoo Reviews

2.1 Rating 1,797 Reviews

26 %

of reviewers recommend Boohoo

Company Reviews

Questions

Metrics

Popular Questions:

Delivery

How does Boohoo deliver? How long does Boohoo take to deliver? Does Boohoo deliver on time? How is accuracy and good condition of items delivered by Boohoo?

Returns

How is Boohoo returns process?

Customer Service

How can I contact Boohoo? How quickly does Boohoo resolve customer queries?

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Email:

customerservices@boohoo.com

Location:

49 51 Dale Street
Manchester
M1 2HF

How do I contact Boohoo?

Helpful Report

(3 weeks ago)

You can contact Boohoo by Email, Live Chat and Telephone.

Helpful Report

(3 weeks ago)

45.45%

Industry Average

“ Very bad customer service, they don't refund and you can never talk to a human being. Never order anything from this website, they are scammers! ”

- ""

“ Paid for premium next day delivery, items arrived 2 days late. Can’t even return them unless I pay! No reply from customer service and whoever did Email tried to scam me into paying them hundreds via the Lemfi App! Beware, be warned and buy elsewhere. It’s not worth the hassle. ”

- Nicki Farrow

“ Worst customer ‘service’ I’ve ever had. Will never, ever order from them again. Absolutely no way to get in touch with them when they choose not to reply on messenger. Thank God I paid thru Paypal. 45 days and waiting…. ”

- ""

Boohoo Reviews

Email:

Location:

Customer Service - Bad