Boohoo Reviews

2.1 Rating 1,798 Reviews

26 %

of reviewers recommend Boohoo

Company Reviews

Questions

Metrics

Popular Questions:

Delivery

How does Boohoo deliver? How long does Boohoo take to deliver? Does Boohoo deliver on time? How is accuracy and good condition of items delivered by Boohoo?

Returns

How is Boohoo returns process?

Customer Service

How can I contact Boohoo? How quickly does Boohoo resolve customer queries?

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Email:

customerservices@boohoo.com

Location:

49 51 Dale Street
Manchester
M1 2HF

How do I contact Boohoo?

Helpful Report

(1 month ago)

You can contact Boohoo by Email, Live Chat and Telephone.

Helpful Report

(1 month ago)

44.44%

Industry Average

“ Absolutely awful company. I have 3 items missing from my order. No one apart from a bot has responded to me and now that's stopped. No reply to emails sent to customer service. I only wanted my missing items and express delivery refunded. Next stop is offcom, it's not about the money now it's the principle. ”

- Lee Arkell

“ Worst customer service I have ever experienced. Bought 4 dresses received 1 dress and no one will reply ”

- Julie jones

“ Very bad customer service, they don't refund and you can never talk to a human being. Never order anything from this website, they are scammers! ”

- ""

Boohoo Reviews

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Location:

Customer Service - Bad