“The company displays typical behavior when issues arise with ticket bookings. Customers often find themselves stuck between BookMe and the ticket-issuing company. The issuing company typically avoids responsibility, as they do not feel accountable for tickets bought through BookMe. Meanwhile, BookMe handles complaints through email exchanges or assesses the severity of the issue based on the payment amount. This highlights a lack of business ethics that BookMe has yet to understand.”
“This app has smartly covered different verticals for the best travel and entertainment. Smart payment process and great support services. Highly recommended 👍🏻”
“Pathetic customer service, they blame you for your thier own mistake. Very unprofessional support team. They hang up on your face after 40 mins of hold and then they still repeat the same thing. I had to pay 9200 something extra just because of thier system glitch, I told them it's from your end and the website keep repeating the malfunctioning and they are not even agreeing on that. I mean is there anyone who holds them accountable for such processing? I highly condem and I regret using them”
“I purchased air tickets on 3rd of May, the flight later on cancelled by the airline. I claimed a refund for my amount, till date I am begging for my money. Its look like customer can't get thier refund from bookme.pk.
Such a worst service, will never facilitate when you claim your refund and you will never get back your amount back. From last three weeks I am calling bookmw.pk on daily basis but same story and refund.”
“The customer support is very responsive. They take the issue's of the customers very seriously and try to resolve it as soon as possible. Very Satisfied”
“Used Bookme.pk for the first time for flight tickets and I am extremely satisfied with the services. Customer Service Staff is very responsive. As a foreigner I will recommend this app to my fellow tourist.”
““I had an amazing experience with this company. The customer service was outstanding, and the product was exactly what I was looking for.” “I was so pleased with the service I received from this company. They went above and beyond to help me find the perfect item.””
“One the best booking app out there I mostly book road master bus as I travel out of city every 2-3 month ... app is quick and the support team is very responsive as well”
