Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have yet to receive my delivery.”

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Posted 5 years ago

Lynn, I am so sorry your gift has got lost on its journey to you. 😔 Looking at your order I can see we dispatched it on time and it should have been delivered by 14 August at the latest. 🤔 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 5 years ago

“Great products and fabulous fun I made a mistake with the delivery address and had to reorder-customer services were very helpful Hope the gift gets back to me somehow”

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Posted 5 years ago

Thanks Suzie, I'm so happy you are satisfied with your Boomf experience. 💜🌟🌟🌟💜🌟🌟🌟💜

Posted 5 years ago

“My item still has not arrived I am very upset”

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Posted 5 years ago

Tayler, I am so sorry your gift has got lost on its journey to you. 😔 Looking at your order I can see we dispatched it on time and it should have been delivered by 31 July at the latest. 🤔 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 5 years ago

“Great fun - thanks!”

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Posted 5 years ago

Thanks Wendy 🌈❤️🌈❤️🌈❤️🌈❤️🌈❤️🌈❤️🌈❤️

Posted 5 years ago

“Good service very quick delivery not cheap but worth it .”

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Posted 5 years ago

Thanks Anne 🥳 I'm so pleased your gift arrived promptly. 🙌💜

Posted 5 years ago

“Did not impress, query with customer service resolved efficiently”

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Posted 5 years ago

Habib, I am so sorry your gift didn't "Boomf" 🎉😢 I understand how disappointing this must have been 🤦‍♀️ I'm pleased to see we have resolved this for you. 😅 Once again our most sincerest apologies 💕

Posted 5 years ago

“It didn’t go Boomf! So I was a little disappointed.”

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Posted 5 years ago

Oh no Kelly! I am so sorry your gift didn't "Boomf" 🎉🤦‍♀️ This is far from the experience we had intended for you 😔 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 5 years ago

“Very good overall product, slightly overpriced”

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Posted 5 years ago

Thanks for the feedback about the cost Georgina 🙏💕 We are constantly improving our products and services based on the feedback we receive, I have taken a note of this to pass on. 🙌😊

Posted 5 years ago

“Brilliant product and service!!!”

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Posted 5 years ago

Amazing, I'm so pleased you loved your Boomf gift 💫💥🔥 Thanks Richard🕺💜

Posted 5 years ago

“Great product always a surprise to those who I’ve sent them to love what you do”

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Posted 5 years ago

Yes Jayne! 🤩 we love a good surprise 💥🎉😆 I'm so pleased you love your Boomf gifts. ❤️

Posted 5 years ago

“Brilliant Boomf surprise!!! Lots of laughter... great gift!”

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Posted 5 years ago

Yes Lisa! 😍❤️ This is wonderful to hear your Boomf gift helped spread some happiness to your loved ones. 💥🎉😆

Posted 5 years ago

“An amazingly unique birthday celebration. My 15 year old absolutely loved the surprise and shock factor of the popping open and the confetti. And the personalised pictures on the cube are a great touch and will be a brilliant keepsake for years to come. Would definitely recommend and will buy again.”

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Posted 5 years ago

Thanks Sharifa, 🥰 it's really fab to hear your Boomf card is a keepsake. 😍❤️

Posted 5 years ago

“Friend loved her card which made her scream when opened with confetti flying all over the kitchen ! Made her laugh”

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Posted 5 years ago

Yes Morag! ❤️😍 I love seeing peoples reactions to opening their Boomf gifts. 😆

Posted 5 years ago

“Great thanks”

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Posted 5 years ago

Thanks Emma, I'm so happy you are satisfied with your Boomf experience. 🦄🌸💜🦄💜🌸💜🦄💜🌸🦄

Posted 5 years ago

“Absolutely amazing! First time using Boomf, and it did not disappoint. My uncle absolutely loved it and it was an experience for all. Will definitely be recommending and will use your service again. Thank you so much x”

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Posted 5 years ago

Amazing, I'm so pleased you loved your Boomf gift. 🤗💥🎉 Thanks Rebecca 💜

Posted 5 years ago

“The boomf box didn’t pop up as I expected as the elastic was broken and didn’t pop up”

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Posted 5 years ago

Oh no Alfred, I am so sorry your gift didn't "Boomf" 🎉🤦‍♂️ This is far from the experience we had intended for you! 😔 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 5 years ago

“My other half loved his boomf bomb and came as a lovely surprise for him . Would definitely purchase another one”

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Posted 5 years ago

Thanks, I'm so happy you are satisfied with your Boomf experience. ❤️❤️🧡🧡💛💛💚💚💙💙💜💜

Posted 5 years ago

“The look on someone's face when they open a Boomf is priceless”

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Posted 5 years ago

Yes Charlotte! 😍 I love seeing peoples reactions to opening their Boomf gifts. 😆

Posted 5 years ago

“Smaller than expected and within a week the glue that held the cube together had come unstuck”

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Posted 5 years ago

Stuart, I am so sorry to hear that you are disappointed with the quality of your Boomf gift. 😔 If you're able to, it would be helpful to see a couple of images of the bad quality that you are describing. If that be possible, can you please email them to hello@boomf.com 😀💕

Posted 5 years ago

“My granddaughter loved it,”

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Posted 5 years ago

Amazing, I'm so pleased your granddaughter loved your Boomf gift. 💃❤️ Thanks Margaret 🥰

Posted 5 years ago

Boomf is rated 4.0 based on 5,311 reviews