Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely disappointed. Brought one of the flutterby cards for my daughters 18th birthday. It didn’t do anything. I had one for my other daughters 21st and she loved hers. I will not be ordering again and expect a full refund.”

Helpful Report

Posted 4 years ago

Sorry to hear your Flutter Card did not work as expected 💔 We have now sent you an email

Posted 4 years ago

“Hi so sorry to write this, but it was a bit of a let down! If you hold the envelope in a certain way it stops the card from exploding! it kind of lost it.......... so will not be ordering one again.”

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Posted 4 years ago

Im so sorry to hear that! If you have a video or anything to help us understand what happened, we can of course look into this and see if we can fix it! Our email address is hello@boomf.com - Really disappointed it wasn't everything you hoped for, we really appreciate the feedback ❤️

Posted 4 years ago

“Always great quality cards, super fast delivery. Had a very happy 3 year old with the confetti card! Thanks again Boomf”

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Posted 4 years ago

Amazing 💖

Posted 4 years ago

“I ordered a butterfly card for my daughters 30th birthday. The butterfly was meant to be activated when the card was opened....but nothing. It was very disappointing.”

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Posted 4 years ago

🦋💔🦋 Sorry your butterfly was broken We have now sent you an email

Posted 4 years ago

“Amazing 😍”

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Posted 4 years ago

We are really pleased you were happy with your purchase 🥳🥳🥳

Posted 4 years ago

“I received my Tah Dah card which was well made and had all the personalised features that I wanted. My words and pictures the only I had wished I had got was an extra envelope as I opened up the card to check on the quality and wording and it now looks a tad messed up.”

Helpful Report

Posted 4 years ago

Hi Carolyne, Thanks for your feedback regarding the extra envelope, we will pass this on to the rest of the team to look at going forward. Kind regards, Team Boomf

Posted 4 years ago

“Very happy with the product and service received.”

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Posted 4 years ago

Thanks Gavin, I'm so happy you are satisfied with your Boomf experience. 🦄🌸🦄💜

Posted 4 years ago

“Cute card. Nice surprise!”

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Posted 4 years ago

Thanks for your feedback 🙂

Posted 4 years ago

“Good quick delivery but your advert shows the boomf box as a square box when it is not therefore, like me, I had to phone to make sure I had received the correct items. I think your advert is misleading.”

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Posted 4 years ago

Thank you for your feedback Michael, the 'boomf bomb' comes packed away in a rectangular envelope to be opened by the recipient, where it will pop out in a shower of confetti 🙂

Posted 4 years ago

“It’s not turned up yet?🤷‍♂️”

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Posted 4 years ago

Oh no Garry! Would you be able to send us a quick email to hello@boomf.com with your order details and we'll look into this for you Many thanks, Team Boomf

Posted 4 years ago

“The card was very good the picture on the card and the butterfly were excellent, I was a little disappointed with the buttery, I thought it would fly off. That could have been my expectations, this is the first card I’ve had from Boomf. I was still pleased with the card and my grandson liked it. I will order again for a special occasion. Thank you”

Helpful Report

Posted 4 years ago

Hi Anne, Thanks for your feedback 🙂 We're sorry your flutter card didn't work as well as expected! If you would like to discuss this further, we'd love to hear more from you. You can email us at hello@boomf.com, feedback is so important for us to improve our products and services so thank you again for taking the time to get in touch Best wishes, Team Boomf

Posted 4 years ago

“Ordering easy delivery 1st class fantastic product made my granddaughters day”

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Posted 4 years ago

Awww that's wonderful to hear Alan 🥰

Posted 4 years ago

“Apparently 'scared the life' out of my 9 yo son.....mission accomplished :) easy to set up and send. Will use again!”

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Posted 4 years ago

Thanks for your review Chris! 😊

Posted 4 years ago

“Love these,sent one to my daughter and she loved it”

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Posted 4 years ago

Brillaint Adele! 😀

Posted 4 years ago

“The recipient of the birthday card was delighted to receive it. For that we're very happy. It arrived on time.”

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Posted 4 years ago

Great to hear this and thanks for your feedback! 🙂

Posted 4 years ago

“Butterfly card The butterfly card was opened and the butterfly dropped to the ground A 10 year old girl was very disappointed”

Helpful Report

Posted 4 years ago

We're so sorry to hear that, we work hard to ensure all our cards work to their best potential ad we are disappointed to have let you both down on this occasion. Could you drop us a quick email to hello@boomf.com with your order details and we'll look into this for you? Many thanks, Team Boomf :)

Posted 4 years ago

“I was a little disappointed with the website and didn’t find the actual cards with confetti until after placing the order. My daughter loved to pop up card though.”

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Posted 4 years ago

We're glad to hear your daughter enjoyed her boomf and appreciate your feedback regarding the product visibility on the website, we will pass your thoughts on to the rest of the team 🙂

Posted 4 years ago

“Great product delivered early and provided great laughs.”

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Posted 4 years ago

Amazing! 😀

Posted 4 years ago

“My problem was sorted out quickly and efficiently , with card arriving on date stated .”

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Posted 4 years ago

Hey Tracy, Glad we could resolve your issue! 😊

Posted 4 years ago

“My friend loved it thank you.”

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Posted 4 years ago

Aw, that's lovely to hear Annie! 🥰

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews