Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came earlier than expected. Very pleased with product.”

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Posted 5 years ago

Thanks Margaret 🙌 I'm pleased your gift arrived promptly. 🥳

Posted 5 years ago

“Customer control of content layout could be improved. Stubborn Velcro slightly spoiled surprise.”

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Posted 5 years ago

Thanks for the feedback Richard. 🙏 I hope your gift was enjoyed nonetheless. 🦋 💙🦋💙🦋💙🦋

Posted 5 years ago

“Still not received the parcel and its been nearly a week”

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Posted 5 years ago

Lauren I'm so sorry you have not received your Boomf gift. 😢 Looking at your order we dispatched it on time, it should have been delivered by 7 July at the latest. 🤔 Can you please have a look at your email, I have just dropped you a message so we can get this sorted right away. 👀

Posted 5 years ago

“Very impressed and know the little ones will think it’s amazingly, and the fact that you can refill it if you miss the boom is so good”

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Posted 5 years ago

Awesome Sandra 😍 It's so great to hear your gift is being used more than once. 🥳 🎉

Posted 5 years ago

“Received a voucher for a bomb card as first one was not great. This one worked perfectly. Thanks”

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Posted 5 years ago

My apologies your first gift was faulty 🤦‍♀️ I'm so relieved to hear that your replacement bomb was perfect 😅 Thanks Cat 🦄🌸💜🦄💜🌸🦄

Posted 5 years ago

“Never disappointed service excellent”

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Posted 5 years ago

Thanks Renna. 🥰 I'm so happy your Boomf experience was everything you wanted it to be. 🥳 🎊

Posted 5 years ago

“It doesn't work the way I expected. I was very sad. Asking for so much money for it and it doesn't even work properly. I'm disappointed, never ever order this again!”

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Posted 5 years ago

My apologies you received a faulty gift, I understand how upsetting this must be. Can you have a look at your email 👀 Yesterday I sent you a message via your trustpilot review, as I would love to get this resolved for you. 😀

Posted 5 years ago

“Thank you for a lightning fast delivery I'm sure my love her confetti card and luxury hand cream”

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Posted 5 years ago

Thanks Clifford, 🙌 I'm pleased your gift arrived so promptly. 🥳

Posted 5 years ago

“Couldn’t be happier with the product and the service. Thank you”

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Posted 5 years ago

This makes us so happy to hear 😁 Thanks Joanna. 😍 ❤️

Posted 5 years ago

“What a different way to open a birthday card with lots of big smiles on my wife’s face. Good advertising too”

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Posted 5 years ago

Yes! 💃🕺This is what we love to hear 😍 It's wonderful to know your Boomf gift helped spread some happiness to your loved ones. ❤️🧡💛💚💙💜

Posted 5 years ago

“Brilliant”

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Posted 5 years ago

Thanks Karen. 🌈❤️🌈❤️🌈❤️🌈❤️🌈

Posted 5 years ago

“came very quick. very pleased with product my granny cried it was really pretty”

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Posted 5 years ago

Wow Billie! 😍 This is wonderful to hear your Boomf gift helped spread some happiness to your loved ones. 🥰 I hope the were tears of happiness 😅

Posted 5 years ago

“amazing !!”

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Posted 5 years ago

I'm so pleased you loved your Boomf gift. 💫💥🔥 Thanks Leah ❤️

Posted 5 years ago

“Brilliant cards”

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Posted 5 years ago

Thanks Carmelle. 🤩 💕 🤩 💕 🤩 💕 🤩 💕 🤩 💕

Posted 5 years ago

“Reslly lovrly”

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Posted 5 years ago

I'm so happy you loved your Boomf experience. 🌟 Thanks Val. 💕

Posted 5 years ago

“Was amazing had one for my mums birthday and dads Father’s Day was excellent !”

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Posted 5 years ago

Amazing, I'm so happy you loved both of your Boomf gifts. 🥳 Thanks Emily. 💕🌟💕🌟💕

Posted 5 years ago

“First off you won’t know when your package is coming, an estimate of 6-11 days. Second, my package was smashed and crumbled, ive never had that happen to me b4, third, my popcorn is ONE MONTH expired, which means they put an expired box in my package knowingly. The only good thing was the item itself, which gave my significant other a fright!”

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Posted 5 years ago

Oh no! My sincerest apologies that your Boomf order is such a shambles. 😢 This is far from the experience we had intended for you! 🤦‍♀️ I would love to get this resolved 😀 Could you please email us at hello@boomf.com with your order number, a photo of the popcorn packet (if you still have it) and explain that the parcel was damaged and the popcorn was out of date. 🙏 We are very sorry that this has happened to you and take full responsibility.

Posted 5 years ago

“Brilliant”

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Posted 5 years ago

Thanks Lisa. ❤️❤️🧡🧡💛💛💚💚💙💙💜💜

Posted 5 years ago

“The grandchildren loved receiving the cards with the sweet pack !”

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Posted 5 years ago

It's great to know your grandchildren loved their Boomf gifts. 🍭🍬🍭🧁 🍭 😋 Thanks Susan 💕

Posted 5 years ago

“thank u )”

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Posted 5 years ago

Amazing, I'm so pleased you loved your Boomf gift. 💫💥🔥 Thanks Catalina. 🤩

Posted 5 years ago

Boomf is rated 4.0 based on 5,311 reviews