Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven’t received the card and birthday has now passed too! So Very disappointed”

Helpful Report

Posted 4 years ago

Hello Amy , 👋🏼 We are so deeply sorry that you have haven't received your card, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“My mate loved it! Such a surprise too! Thank you!”

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Posted 4 years ago

Hello Laura, 🙋🏼‍♀️ We are so happy to hear that your mate loved it and it was such a surprise! 😍🥳💗

Posted 4 years ago

“Very fast delivery! My brother loved the surprise”

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Posted 4 years ago

Hey Nicole, 🥳 that’s so great you received a fast delivery! 🚚 We are so glad that your brother loved his surprise! 🥰✨💗

Posted 4 years ago

“Excellent 👌👌👌”

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Posted 4 years ago

Hiya Kristina, 🙊 thank you so much for saying that your experience with us was excellent! 🤩 Thank you for choosing Boomf 🥳💗

Posted 4 years ago

“Excellent service, and picture quality is always great.”

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Posted 4 years ago

Hiya Caroline, 🤩 thank you so much for taking the time to tell us about your experience! 🙈 We are so delighted to hear that you received excellent service and that you found the picture quality of your product to be great! 🥰🤩💗

Posted 4 years ago

“Quick delivery, super affordable and crazy fun to watch your loved ones open it!!”

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Posted 4 years ago

Hiya Camilla, 🥳 that’s so great that you find the Boomf products crazy fun to watch your loved ones open! 🎉🤩 Thank you for choosing Boomf! 😃💕

Posted 4 years ago

“Great ideas and very, very quick service. The card has not been opened yet as it is a present for Valentine's Day. Am about to order another one for a birthday.”

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Posted 4 years ago

Hiya Sylvia, 🙋🏼‍♀️ That’s so great you find Boomf to have great ideas that you are already ordering more for another occasion! We hope when they are opened that it meets and exceeds your expectations! 🤩🥰💕

Posted 4 years ago

“I’ve used them before , brilliant service and excellent quality of the products”

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Posted 4 years ago

Hello Ghazala, 👋🏼 Thank you so much for being such an amazing repeat customer, we are so happy to hear that you have received a brilliant service and you found the quality of the products to be excellent! 🤩🙈💗

Posted 4 years ago

“Very happy”

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Posted 4 years ago

Hello Matthew, 🤩 we are so happy that you are happy with your Boomf product! 🙊😍💗

Posted 4 years ago

“I love the Boomf photo cubes that pop out as a surprise. I regularly send to various people not for birthdays or occasions but simply to send a little joy with pictures of old times. Love the confetti too”

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Posted 4 years ago

Hello There, 👋🏼 Oh my thank you so much for writing a lovely review, we are so happy to hear that our products bring a little job to the recipient and you love the confetti!! 🎉🥳💕

Posted 4 years ago

“Love it”

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Posted 4 years ago

Hello Dan, 🙈 we are so happy to hear that you loved your Boomf product! 😍💗

Posted 4 years ago

“Should have been clearer how it was packaged and where to send (direct to recipient) - site info currently implies there is another envelope inside which can be posted which isn’t the case. No invoice or receipt in there so no need not to send direct? In fact just have to pay postage twice as a result.”

Helpful Report

Posted 4 years ago

Hello Carmel, 👋🏼 We are so deeply sorry that the packaging was not clearer for you and you had to pay for postage twice, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“It was a complete suprise to the receiver, happy tears were shed xx thank you Boomf”

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Posted 4 years ago

Hiya Pamela, 🙋🏼‍♀️ Awwwh that is so sweet, it makes us so happy that the receiver was so overjoyed that there were happy tears! 😍🥺💗

Posted 4 years ago

“Pleased with my order”

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Posted 4 years ago

Hello Louise, 🙋🏼‍♀️ We are so pleased that you’re pleased with your order!! 😁😃 Thank you for choosing Boomf! ✨💗

Posted 4 years ago

“..................”

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Posted 4 years ago

Hi Warren, 🤩 we hope you enjoyed your Boomf product and a big thank you for choosing us!! 😍💕

Posted 4 years ago

“Very quick delivery and brilliant service”

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Posted 4 years ago

Hiya Freya, 🙋🏼‍♀️ We are so happy you got your product very quickly and received a brilliant service! 🥰✨💗

Posted 4 years ago

“Receipents loved them, really impressed with it being not a 'standard' card. Great you can personalise, only thing was that the butterfly didn't come out of the card as it looked like it had already 'snapped' the rubber part that makes it fly. Great cards though”

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Posted 4 years ago

Hiya Francesca, 🙋🏼‍♀️ We are so terribly sorry to hear that 🥺 however thank you so much for such a lovely review and we are so glad the recipients were impressed with the Boomf products! 🤩 Thank you for choosing Boomf! ⭐️💗

Posted 4 years ago

“I love boomf. And this bomb i ordered for my son for his girlfriend did not disappoint. It flew in the air and covered her in confetti 🤣 super quick delivery although £6.99 for express is quite steep ontop of the bomb price. That would be my only 1 thing I would have wrong with boomf but still gave 5 stars because the bomb in itself is really good and a lovely little keepsake.”

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Posted 4 years ago

Hello there, 🙋🏼‍♀️ Awwh omg thank you!! We are so happy to hear that the Boomf bomb 💣 did not disappoint!! 🤩 thank you so much for your feedback and thank you for choosing us! 🥳✨💗

Posted 4 years ago

“Absolutely brilliant we never laughed so much especially during these difficult times”

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Posted 4 years ago

Hiya Margaret, 🥰 we are so happy to hear that you all laughed so much!! 🤣😃 Thank you for choosing Boomf 🥳✨💗

Posted 4 years ago

“Will NEVER work with this company again. Had them “re send” my cards twice and they never showed up. Still waiting on a refund. SCAM!”

Helpful Report

Posted 4 years ago

Hi there , 👋🏼 We are so deeply sorry that you have had a terrible experience with us, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews