Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great”

Helpful Report

Posted 5 years ago

Thanks Julie 😁

Posted 5 years ago

“Love the concept of Boomf but was disappointed as our box only popped the confetti a tiny amount, my family friend didnt even see it but the products in the gift are great!”

Helpful Report

Posted 5 years ago

Hi Siobhan, Sorry to hear your boomf experience did not go as anticipated. Please contact us at hello@boomf.com so we can look in to this for you.

Posted 5 years ago

“High quality items, quick delivery. Love Boomf!”

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Posted 5 years ago

So pleased to hear this! 🎊🥰

Posted 5 years ago

“I have ordered twice and both times my order has been delivered early and the quality of the product is great”

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Posted 5 years ago

Brilliant to hear! Thanks for taking the time to leave a review 😁

Posted 5 years ago

“Amazing products so well put together and a joy for people to receive”

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Posted 5 years ago

Wonderful! Thanks Dawn 😊

Posted 5 years ago

“I love Boomf cards. Always quick delivery and great quality photos on the box. I use them for all occasions i need a card.”

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Posted 5 years ago

Aww thanks so much for continuing to choose bomf!! 🎊💕

Posted 5 years ago

“Quality is great , website is great”

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Posted 5 years ago

Thanks Sue! 😊

Posted 5 years ago

“Loved using Boomf for birthday cards it's nice to see there face with a supprise always happy with service and postage was quick too x”

Helpful Report

Posted 5 years ago

Great to hear Louise! 🎊❤

Posted 5 years ago

“I have used Boomf a number of times now, always fab service. Great quality, arrives quickly and recipients are always pleasantly surprised! Thanks!”

Helpful Report

Posted 5 years ago

So great to hear this! Thank you for continuing to choose boomf 🥰

Posted 5 years ago

“Amazing idea, very efficient delivery time☺️”

Helpful Report

Posted 5 years ago

Thanks Nadia! 😁

Posted 5 years ago

“Still have not received one of my cards and it’s been 5 days.”

Helpful Report

Posted 5 years ago

We are very sorry to hear this! Please contact us at hello@boomf.com and we can look into the status of your order for you.

Posted 5 years ago

“""Why not take a minute break from Instagram and let us know about your experience with us?"" Not a fan of the above statement, slightly stereotypical dont you think? Otherwise product was good. But of an anti-climax upon opening but good idea nonetheless”

Helpful Report

Posted 5 years ago

Thank you for your feedback and bringing this to our attention. We will definitely review this statement as we do not wish to cause offense to any of our customers.

Posted 5 years ago

“slightly disappointed as it took ages to receive the boomf bomb, theres absolutely no way of tracking delivery unless you just keep paying more and more for the priveledge. it took 6 days for my sister to receive her card. its just not worth the headache tbh”

Helpful Report

Posted 5 years ago

Sorry to hear this! If you feel like your order arrived outside of the delivery window please do contact us at hello@boomf.com and we will look into this for you.

Posted 5 years ago

“Dispatched quickly and arrived safely in time for my friend’s birthday. She loved it!”

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Posted 5 years ago

So pleased to hear your boomf was enjoyed! 🎊🥰

Posted 5 years ago

“Used a few times now and very happy with everything”

Helpful Report

Posted 5 years ago

Thank you for continuing to choose boomf! 🎊❤

Posted 5 years ago

“Great products and prompt delivery”

Helpful Report

Posted 5 years ago

Great to hear! 😁

Posted 5 years ago

“Very good x x x x”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“Really disappointed with card and chocolate selection box. Neither of them gave off any confetti. The chocolate box had a few bits in the bottom of the box buried under the strips of paper. No way we’re they going to fly anywhere. Bought for my grandson and he thought I’d lost the plot ! Not worth half the money they cost and won’t use again ☹️”

Helpful Report

Posted 5 years ago

Oh no Gloria! This must have been such a let down for you 😢 I am so sorry this happened to both of your Boomf gifts. I would love to get this resolved for you 😀 I have just dropped you an email, please have a look so we can get this sorted 👀 🤞 Thanks

Posted 5 years ago

“Excellent service & great value as a surprise for any occasion.”

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Posted 5 years ago

Thanks Gill 🙌 It's great to discover you Boomf experience was everything you wanted it to be from design to delivery 😊 😁

Posted 5 years ago

“I have used these 3 times since lockdown. Great idea and each time the recipient has been amazed and surprised! My son was.feeling a bit down and when this arrived he said it really cheered him up!”

Helpful Report

Posted 5 years ago

Wow Vivianne, this is so special 😍 ❤️ This really warms our heart to find out how much your son loved his Boomf gift 🤩 I'm sure it's no surprise that we all love a good surprise here at Boomf! 🎁 💥 🎉 🎊

Posted 5 years ago

Boomf is rated 4.0 based on 5,311 reviews