Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The box didn't boom which took away the fun. Although nice paper stars were included.”

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Posted 4 years ago

That's really disappointing to hear, thank you for letting us know...do you think you could drop us a quick email with your order details to hello@boomf.com and we'll look into this for you! 💫

Posted 4 years ago

“Excellent service, product was better than expected and delivered in the timescale promised”

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Posted 4 years ago

Hiya there, 🙋🏼‍♀️ We are so happy to hear that you have received a great service from Boomf and the delivery was speedy! 🥳 Thank you so much for this review and for choosing Boomf! 🥰✨💗

Posted 4 years ago

“Makes everyone smile! Great product and amazing professional costumer service.”

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Posted 4 years ago

Thank you so much for your lovely words, Catalina! We are so glad you loved your Boomf experience 🌈

Posted 4 years ago

“It was a beautiful gift which was appreciated in these difficult times”

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Posted 4 years ago

Hello June ,🙋🏼‍♀️ We are so happy and delighted to see your review! 🤩 We are so happy that you were happy with the Boomf product! 🥰 Thank you for choosing Boomf! ✨💗

Posted 4 years ago

“I got a unicorn as a gift for my wife. She was over the moon with the surprise. Will definitely be purchasing the set . Thank you I love seeing my wife smile 😁”

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Posted 4 years ago

Damien, we are so happy to hear this! So glad the surprise was enjoyed by your wife. We love making smiles 🥰 🦄

Posted 4 years ago

“What a brilliant gift!!!”

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Posted 4 years ago

Hello Carlus ,🙋🏼‍♀️ We are so happy and delighted to see your review! 🤩 We are so happy that you were happy with the Boomf product! 🥰 Thank you for choosing Boomf! ✨💗

Posted 4 years ago

“Quick delivery, as is in videos and pictures”

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Posted 4 years ago

Hey Bianca, 🙋🏼‍♀️ We are so happy and delighted to see your review! 🤩 We are so happy that you were happy with the product and delivery! 🥰 Thank you for choosing Boomf! ✨💗

Posted 4 years ago

“Really good, not cheap but worth it to see my daughters face”

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Posted 4 years ago

Hi Julie, 🙋🏼‍♀️ We are so happy to hear that it was with it and really good, we hope that your daughter had a lovely surprise! 😍💗

Posted 4 years ago

“I ordered a birthday gift for my friend. Due to slight delays in post at the moment, I ordered it a week before his birthday to ensure it arrived in good time. It arrived the next day! Super fast, so I was happy about that. It had the desired affect. He did jump when he opened it and loved the goodies contained in box. Would defiantly recommend and will be ordering again for other occasions.”

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Posted 4 years ago

So glad to hear this arrived promptly and that your friend enjoyed his boomf surprise! ☺️💕🎊

Posted 4 years ago

“Thing didn't work ot did what it spouse to do as I saw it on the video”

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Posted 4 years ago

Oh no Satnam! We're so sorry to hear that! Could you drop us a quick email with your order details to hello@boomf.com and we'll look into this for you! 💫

Posted 4 years ago

“My boyfriend loved it , thank you so much!”

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Posted 4 years ago

Yay! So great to hear Kara 🎊🙌🏻

Posted 4 years ago

“Amazing surprise for my partner. Absolutely loved it! Also looks lovely and good quality.”

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Posted 4 years ago

Awww fantastic to hear Jolean! So glad you and your partner enjoyed your boomf surprise! ☺️💕🎊

Posted 4 years ago

“The box didnt pop out like I seen on all the other videos... it jumped out a little bit... was very disappointed”

Helpful Report

Posted 4 years ago

That is disappointing to hear! Could you drop us a quick email with your order details to hello@boomf.com and we'll look into this for you! 💫

Posted 4 years ago

“The product turned out great and my friend loved it!! Only problem was that the original product was lost but the team were SO helpful, arranged a refund or the same product delivered free of charge- so accommodating and helpful💕”

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Posted 4 years ago

Hi Caitlin, Thank you so much for the fantastic review, we are so glad to hear that we were able to help resolve your issue ☺️💕🎊

Posted 4 years ago

“I was so impressed with the Boomf order I placed for my friend's 30th birthday. I asked her to video call me so that I could see her open it and it was so much bigger and better than I could have imagined and arrived on my designated day. Highly reccomend. Thank you so much.”

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Posted 4 years ago

Awwww Sophie that is so wonderful to hear! Thank you for the lovely feedback and so glad we could help brighten up your friends birthday ☺️💕🎊

Posted 4 years ago

“very fast, amazing quality”

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Posted 4 years ago

That is so great to hear Aria, thank you for the lovely review ☺️💕🎊

Posted 4 years ago

“My mum opened the car incorrectly so the box didn’t jump out as it should have. It would have been great if she had have opened it flat.”

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Posted 4 years ago

Oh no Kim! I am so sorry to hear this! I hope she liked her boomf cube you made for her ☺️

Posted 4 years ago

“Excellent had it first thing next day!!! I usually do moonpig cards but will be using this from now on xxxxx stars!!!”

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Posted 4 years ago

Yay! So glad you have enjoyed your boomf surprise Nicola! Thank you for choosing us to celebrate your special day ☺️💕🎊

Posted 4 years ago

“This was my first time ordering a Boomf bomb & it thoroughly lit up my friends day!!! Thankyou so much, can’t wait to order again!”

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Posted 4 years ago

Awwww that is so great to hear Deb! So glad we could we could bring happiness to you and your loved ones life ☺️💕🎊

Posted 4 years ago

“Excellent service and a wonderful card.”

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Posted 4 years ago

Thank you for the fantastic review Sioned, we are so glad you enjoyed your boomf surprise ☺️💕🎊

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews