Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely loved it still laughing at my niece’s reaction”

Helpful Report

Posted 4 years ago

Amazing to hear that Ann! 😁

Posted 4 years ago

“Brilliant! Easy to use, product, as described and great quality. Was a brilliant surprise for my sons birthday!”

Helpful Report

Posted 4 years ago

Great to hear that Justin! Best wishes to your son from all the Boomf team! 🥳

Posted 4 years ago

“Next day delivery and the recipient absolutely LOVED it ❤️”

Helpful Report

Posted 4 years ago

Wonderful to hear that Caroline! 😊

Posted 4 years ago

“Very happy. Easy to use. Delivery was on time. Will always use this service 5*”

Helpful Report

Posted 4 years ago

aww thanks Melanie! 🥰

Posted 4 years ago

“Fantastic, quick and easy and received the next day. Would highly recommend. Our grandson loved the surprise 😀”

Helpful Report

Posted 4 years ago

We're so pleased to hear your grandson loved his Boomf Valerie! 🤩

Posted 4 years ago

“Unfortunately the confetti was just a lump when opening the box. There was no wow effect it just landed on the floor. Quite disappointed”

Helpful Report

Posted 4 years ago

So sorry to hear that! Please could you drop us a quick email to hello@boomf.com with your order details and we'll look into this for you as soon as possible! Kind regards, Team Boomf 💫

Posted 4 years ago

“Love it, will make a great surprise”

Helpful Report

Posted 4 years ago

We're so pleased to hear that! Best wishes, Team Boomf 💫

Posted 4 years ago

“They are great cards”

Helpful Report

Posted 4 years ago

Thanks Ellen! :)

Posted 4 years ago

“Had to be helped to open so didn't pop. Was for a child”

Helpful Report

Posted 4 years ago

Thank you for your feedback, if you would like to discuss further, please feel free to send us a quick email to hello@boomf.com :)

Posted 4 years ago

“Ordered Friday. Still waiting !! Apparently someone is looking into it ?”

Helpful Report

Posted 4 years ago

We are sorry to hear that Paul, please do get in touch if you haven't already and we'll look into this for you as soon as possible. Kind regards, Team Boomf 💫

Posted 4 years ago

“Really quick delivery. Only issue is not being able to pick a date for delivery. However - really pleased with the reactions of the recipients. Well worth it. So happy with how it cheered them up in these hard times.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback Helena! 🌟 We are actually rolling out 'Select a date' at the moment for our customers, so the next time you order this should be available for you! I'm so pleased you loved them, thank you! We really hope to hear from you soon ❤️

Posted 4 years ago

“I will be ordering again and again and again excellent”

Helpful Report

Posted 4 years ago

Amazing to hear that Carolyn! We are looking forward to welcoming you back soon! 💫

Posted 4 years ago

“Was very disappointed. The confetti didnt pop out”

Helpful Report

Posted 4 years ago

So sorry to hear that Anna! Please could you drop us a quick email to hello@boomf.com with your order details and we'll look into this for you as soon as possible! Best wishes, Team Boomf 💫

Posted 4 years ago

“Terrible service , had email saying my order was out for delivery on 21sr sept , still not arrined !!!!”

Helpful Report

Posted 4 years ago

So sorry to hear that! Please could you drop us a quick email to hello@boomf.com with your order details and we'll look into this for you as soon as possible! Kind regards, Team Boomf 💫

Posted 4 years ago

“Disappointed with the confetti 😩”

Helpful Report

Posted 4 years ago

Oh no Charlotte! Please could you drop us a quick email to hello@boomf.com with your order details and we'll look into this for you as soon as possible! Kind regards, Team Boomf 💫

Posted 4 years ago

“Very poor and disappointed. This was suppose to be a different card from what I usually get. When my son opened the card the confetti never dorange out at all. Spoilt birthday surprise. Will not recommend it to snyone”

Helpful Report

Posted 4 years ago

So sorry to hear that your boomf didn't work as expected Please could you drop us a quick email to hello@boomf.com with your order details and we'll look into this for you as soon as possible! Kind regards, Team Boomf 💫

Posted 4 years ago

“The birthday girl loved it, very surprised, very happy!”

Helpful Report

Posted 4 years ago

Thank you for making Boomf part of your special occasion Sue 🍰🍾🍰

Posted 4 years ago

“Took a good a while to arrive after I ordered and the effect when it was opened was nothing like it appears in the adverts. Was not impressed for the money”

Helpful Report

Posted 4 years ago

So sorry to hear that! Please could you drop us a quick email to hello@boomf.com with your order details and we'll see what we can do for you! Kind regards, Team Boomf 💫

Posted 4 years ago

“Easy, quick delivery!”

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Posted 4 years ago

Amazing Angela!

Posted 4 years ago

“Really nice”

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Posted 4 years ago

Thanks for your feedback Gabriele! 😊

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews