Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1-3 days standard delivery stated after the item has shipped. Item shipped 21st of September, it is now the 25th, so day 4, and my item still has not arrived”

Helpful Report

Posted 4 years ago

😞 Hey James We are sorry to hear your item has still not arrived💔 We would like to resolve this issue and have now sent you an email

Posted 4 years ago

“Wonderful boomf🎉 we love it❤”

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Posted 4 years ago

🙃🤗🙃 We are so glad the card was well received Debra🌟 🎇🌟🎇🌟

Posted 4 years ago

“It was a great surprise for my son and on time.”

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Posted 4 years ago

💝💖💝💖💝

Posted 4 years ago

“Only came across this company during lockdown & have used it several times. Something very different & fun during these usual times 🙂”

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Posted 4 years ago

So lovely to hear your recipients have loved their surprises Lynne🍨🍬🍭🍨🍬🍭

Posted 4 years ago

“The card had a very minimal amount of confetti in it, not very impressive. From the pictures and videos online I would of expected more”

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Posted 4 years ago

Thanks for your feedback Charlotte 😊👍🏼😊👍🏼 We look into the amount of confetti 🎊 we use

Posted 4 years ago

“Great cards and really good surprises!!”

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Posted 4 years ago

😎😎 We are really pleased you were happy with your purchase Jean and the recipient loved their item 🥳🥳🥳

Posted 4 years ago

“Amazing surprise, high quality product”

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Posted 4 years ago

🤗🙃🤗 It makes us happy to know we have a happy customer Tia💖💐💖

Posted 4 years ago

“Boomf helped me make someone's day really special. Great cards and surprises.”

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Posted 4 years ago

Thank you for letting us know how brilliant it was Sheila. We looked forward to being apart another one of your special days 🍒🍫🍒🍫🍒🍫🍒🍫

Posted 4 years ago

“My bmoof didn’t pop out it had to be pulled out so very disappointed and won’t be using this again.”

Helpful Report

Posted 4 years ago

😭😭😭 Sorry to hear your item did not work as expected Stephanie we have sent you an email 📧

Posted 4 years ago

“Is the card supposed to pop out on the floor? I guess I thought it would pop upwards!!”

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Posted 4 years ago

😊 Hey Sadaf the item is meant to pop out. Which way it goes will depend on how the card was opened ⬆️⬇️➡️⬅️

Posted 4 years ago

“Always such fab service !!”

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Posted 4 years ago

Thanks Abbie, we are so happy you are satisfied with your Boomf experience. 🦄🌸💜🦄💜🌸💜🦄💜🌸🦄

Posted 4 years ago

“Perfect service I have ordered 3 now for birthdays. Just hope I get one ha ha”

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Posted 4 years ago

Amazing Jack, we are so pleased you loved your Boomf gift. 💃🏽❤️💃🏽❣️

Posted 4 years ago

“Bought boomf box and marshmallows Both received wuickly and my grandson really loved them”

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Posted 4 years ago

So lovely to hear your grandson loved his items Sue 🍨🍬🍭🍨🍬🍭

Posted 4 years ago

“Very easy to order and great product.”

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Posted 4 years ago

Thank you for making Boomf part of your special occasion Dan🍰🍾🍰🍾🍰

Posted 4 years ago

“Great next day delivery however would be better if orders were dispatched over the weekend.”

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Posted 4 years ago

🙃🤗🙃 We are so glad the card was well received🌟 🎇🌟🎇🌟

Posted 4 years ago

“Great picture quality on the card , and the butterfly took off amazing , great card”

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Posted 4 years ago

We are so pleased to hear you are pleased with the quality of your order 📸 🖼 📸🖼️📸🖼️📸🖼️

Posted 4 years ago

“So disappointed. The confetti didn't come out like I expected or like shown in the advertisement. Shame.”

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Posted 4 years ago

😭😭😭 Sorry to hear your item did not work as expected Samia We have sent you an email this morning

Posted 4 years ago

“My daughter gave me a Boomf for Mother’s Day last year and it made me jump. I gave one to my mother in law for her birthday and it made her jump. I gave one to my mum for her birthday and it made her jump too. So all in all we’re all jumping in our family. We all love Boomf. Excellent 10/10 It was easy to design it and order and all arrived in good time. Definitely worth the money. If you’re thinking about doing this, go ahead, don’t think twice, just do it. 😂”

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Posted 4 years ago

Amazing Paula, thanks for letting us know how brilliant it was 🎠🧁🎠🧁🎠🧁🎠🧁🎠

Posted 4 years ago

“I was so excited to receive the Boomf card and when my daughter opened it on her birthday, it didn’t work and I was disappointed, for the amount you spend and for it not to work is not good.”

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Posted 4 years ago

😟😢 What a shame it did not pop 🎊 We would like to solve this for you and have sent an email❤️🤗❤️

Posted 4 years ago

“Didn’t explode like the last one I bought not very good this time”

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Posted 4 years ago

😳 We are so gutted you did not get the full confetti explosion💥 We have sent you an email to rectify this.

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews