Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered in great timing, quality of pictures was great, however the box didnt explode until 5 seconds after it was opened.”

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Posted 4 years ago

We are so pleased to hear you are happy with the picture quality Grant📸 🖼 📸

Posted 4 years ago

“Bought two gift boxes for my nephew's. One was opened upside down and the other sprang the confetti at the floor instead of up. Really disappointing as unless you open it right by your face, which isn't really possible with a box, it is very underwhelming. More signage should be on the box to make sure it is the right way up.”

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Posted 4 years ago

Thanks for your feedback 😊 There is a tab on the side which needs to opened saying 'rip here' which is the correct way up.

Posted 4 years ago

“Haven't even received what i ordered”

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Posted 4 years ago

Rachael, I am so sorry your gift has got lost on its journey to you. 😔 Looking at your order I can see we dispatched it on time and it should have been delivered by 12 November at the latest. 🤔 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“Sadly the card didn't pop open like advertised.. Little boy disappointed”

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Posted 4 years ago

Oh no Keri! I am so sorry your gift didn't "Boomf" 🎉🤦‍♀️ I understand how disappointing this must have been for you. I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“Great product”

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Posted 4 years ago

Thanks, I'm so happy you are satisfied with your Boomf experience. 🦄🌸🦄💜

Posted 4 years ago

“Nothing special. Over priced”

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Posted 4 years ago

Thanks for the feedback about the price 🙏💕 We are constantly improving our products and services based on the feedback we receive, I have taken a note of this to pass on. 🙌😊

Posted 4 years ago

“Excellent”

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Posted 4 years ago

Thanks Narmeen, I'm so happy you are satisfied with your Boomf experience. 🦄🌸🦄💜

Posted 4 years ago

“Beautiful as usual xxx”

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Posted 4 years ago

Amazing, 💃❤️ I'm so pleased you loved your Boomf gift. Thanks Lisa

Posted 4 years ago

“Expensive considering the size of the product and paper quality poor.”

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Posted 4 years ago

Thanks for the feedback about the quality of your gift Michelle 🙏💕 We are constantly improving our products and services based on the feedback we receive, I have taken a note of this to pass on. 🙌😊

Posted 4 years ago

“Card arrived just as described. Great to see family reaction”

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Posted 4 years ago

Yes! ❤️ I love seeing peoples reactions to opening their Boomf gifts. 💫💥😆

Posted 4 years ago

“Had the desired effect and got it on video”

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Posted 4 years ago

Thanks Allan, I'm so happy you are satisfied with your Boomf experience. 🦄🌸🦄💜

Posted 4 years ago

“It Put a smile on our daughters face 👍”

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Posted 4 years ago

Yes Paul! 😍 I love seeing peoples reactions to opening their Boomf gifts. 😆 This video is fab! Would you mind emailing this to reactions@boomf.com so we can save it for potential future social media reposts or promo? ❤️🙏

Posted 4 years ago

“Not as advertised bought 2 for my grandsons they were not impressed very little contents”

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Posted 4 years ago

We are sad to say I hear your items were not enjoyed by your grandsons Stephen 💔. We have now sent you an email.

Posted 4 years ago

“The card didn’t work. Anticlimax and compete waste of money.”

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Posted 4 years ago

Oh no Brian! I am so sorry your gift didn't "Boomf" 🎉🤦‍♂️ I understand how disappointing this must have been for you. I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“Arrived 4 days late”

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Posted 4 years ago

🚚 We are sorry to hear your item took a while to arrive we have now sent you an email

Posted 4 years ago

“Conferti effect doesn't really work.”

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Posted 4 years ago

Paloma, I am so sorry your gift didn't "Boomf" 🎉🤦‍♀️ I understand how disappointing this must have been for you. 😢 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“Absolute rubbish it still hasn't been delivered and you are impossible to contact im very angry”

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Posted 4 years ago

Jan, I am so sorry your gift has got lost on its journey to you. 😔 Can you please have a look at your email 👀 I can see my colleague responded to your email last Wednesday. Could you reply to this, as we would love to get this resolved right away. 😀💕

Posted 4 years ago

“Brilliant gift that made my friend literally laugh out loud when she opened it and the confetti went everywhere. Quick, efficient and professional service. Would highly recommend.”

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Posted 4 years ago

Yes Maria! ❤️ I love seeing peoples reactions to opening their Boomf gifts. 💫💥😆

Posted 4 years ago

“Absolutely brilliant service I have ordered several of these boomf bombs for family over the years and they have loved them would recommend this service to everyone”

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Posted 4 years ago

Thanks Paula, I'm so happy your Boomf gifts are everything you wanted them to be. ❤️🧡💛💚💙💜

Posted 4 years ago

“Thank you”

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Posted 4 years ago

Thanks Homayon, I'm so happy you are satisfied with your Boomf experience. 🌈❤️🌈❤️🌈

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews