Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Husband love it really funny when they pop up great idea”

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Posted 5 years ago

Yes! 😍 I love seeing peoples reactions to opening their Boomf gifts. 😆 I'm so pleased your husband loved his Boomf gift. 🕺💜 🎉

Posted 5 years ago

“It didn’t pop on both occasions I ordered from yourselves 😕”

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Posted 5 years ago

We are very sorry to hear this! I can see you are working with the team to rectify this issue 🙂

Posted 5 years ago

“My order has not arrived, I have been doing it for a week now”

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Posted 5 years ago

I am so sorry to hear that you Boomf gift has not arrived yet. Looking at your order I can see we dispatched it on time 🤔 and it should have been delivered by 16 July at the latest 🤪 I can see there is no house or flat number on the address, only a street name, perhaps this is the reason why? 🤷‍♀️ Can you please have a look at your email 👀 I have just dropped you a message as I would lover to get his sorted right away. 😀

Posted 5 years ago

“Very fast and a great product!”

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Posted 5 years ago

Thanks Fiona, I'm so happy you are satisfied with your Boomf experience. 🎊🎉💛😁🔸💥🔸🤗💛🎉🎊

Posted 5 years ago

“Great experience buying this and delivered fast”

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Posted 5 years ago

Thanks Dawn 🙌 I'm so pleased your gift arrived promptly. 🦄🌸💜🦄💜🌸💜🦄💜🌸🦄

Posted 5 years ago

“The card was great, but the confetti didn’t explode, and was just left in a pack on top of the card.”

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Posted 5 years ago

Jo I am so sorry to hear you received a faulty gift 😢 I understand how disappointing this must have been for you. 🤦‍♀️ I can see you have been in contact with my colleague to resolve this 😅 Please let us know if there is anything else we can do for you. 🙏

Posted 5 years ago

“Way too many emails if it carries on I will not use you again”

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Posted 5 years ago

Thanks for the feedback about the receiving too many emails 🙏 I have removed your email from our marketing list so you will no longer received our promotional emails 🙌 😅

Posted 5 years ago

“easy and efficient process and a fun way to say happy birthday”

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Posted 5 years ago

I'm so happy you are satisfied with your Boomf experience. 👌 Thanks Alastair ❤️🧡💛💚💙💜

Posted 5 years ago

“Really quickly made but good quality and fast delivery really pleased good product”

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Posted 5 years ago

Thanks Nina, I'm so pleased your gift arrived promptly. 🙌

Posted 5 years ago

“The card was nice, the idea was good but not worth £10, sorry but would not buy this again”

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Posted 5 years ago

Wendy, I am so sorry to hear you are not satisfied with your Boomf gift. 😢 I would love to get this resolved for you 😀 Could you please email us at hello@boomf.com with your order number and explain in more detail what was wrong with your gift. 🙏

Posted 5 years ago

“I’ve never received my card! But the money for it was taken out my bank account!! Wouldn’t use you again.”

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Posted 5 years ago

Rachel I am so sorry that you did not receive your Boomf gift 😢 This is far from the experience we had intended for you! 🤦‍♀️ Looking at your order, I have spotted that the house number is missing from the delivery address! Perhaps this is the reason why it got lost 🤔 I can see that you have been in contact with my colleague and we have activated a refund for you. 😅 I hope this does not put you off ordering a Boomf gift in the future, I think it's safe to assume that without the correct address, the order will be lost. 🤪

Posted 5 years ago

“Very disappointed with the Boomf factor. Nothing like on the adverts and yes opened correctly!”

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Posted 5 years ago

Gillian, I am so sorry to hear your gift didn't "Boomf"🎉 😢 I understand how disappointing this must have been for you. 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email 👀 I have just dropped you a message so we can get this sorted. 🙏

Posted 5 years ago

“Fantastic idea”

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Posted 5 years ago

Thanks Joan ✨💜💫💕⭐️💕💫💜✨

Posted 5 years ago

“Excellent!!!”

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Posted 5 years ago

Thanks, I'm so happy you are satisfied with your Boomf experience. 🙌 🟢🌵💚🌟🐉🌟💚🌵🟢 🙌

Posted 5 years ago

“My partner loved his Boomf card. The perfect element of surprise!”

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Posted 5 years ago

Yes Cara! 🤩 We love a good surprise 💥 🎉 😆 I'm so pleased you partner loved his Boomf gift. 🕺❤️

Posted 5 years ago

“Fast delivery, great quality. My daughter's reaction had us all in fits.”

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Posted 5 years ago

Yes Paulene! 😍 I love seeing peoples reactions to opening their Boomf gifts. 😆 Thanks 🙌

Posted 5 years ago

“Fast delivery though I was underwhelmed by the actual power of the boom & the amount of confetti.”

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Posted 5 years ago

Julie, I am so sorry to hear you are disappointing with your Boomf gift. It sounds like you may have received a slightly faulty card. If you feel this is the case, we would love to resolve this for you 😀 Could you please email us at hello@boomf.com with your order number and explain that your gift was faulty. 🙏

Posted 5 years ago

“Very easy to place an order & delivered “bang” on time, I ordered the box for my wife’s 50th & she loved it, also had the desired affect, thank you”

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Posted 5 years ago

Wow David 😍 it’s so great to hear you enjoyed your Boomf gift on such a special occasion. Thanks 💃 🎂🎈🥳

Posted 5 years ago

“Brilliant my friend loved it, keep up good work..”

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Posted 5 years ago

Amazing, I'm so pleased you loved your Boomf gift 💃 Thanks Julie 🌸🤩💕🌸💕🌸💕🌸💕🤩🌸

Posted 5 years ago

“Highly recommended”

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Posted 5 years ago

Thanks Kenny, I'm so happy you are satisfied with your Boomf experience. 🌈❤️🌈❤️🌈❤️🌈❤️🌈❤️🌈❤️🌈❤️

Posted 5 years ago

Boomf is rated 4.0 based on 5,311 reviews