Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Mum was chuffed”

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Posted 4 years ago

Amazing Lara, so glad your mum lived her gift 💛💚💛💚

Posted 4 years ago

“Butterfly did not work”

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Posted 4 years ago

🦋💔🦋💔 Sorry your butterfly was broken We have send you an email this morning to rectify the issue 😊👍🏼😊

Posted 4 years ago

“Delivered on time and a great canon card”

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Posted 4 years ago

Amazing Janet, we are so pleased you loved your Boomf gift. 💃🏽❤️💃🏽❣️

Posted 4 years ago

“Great product and fast delivery”

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Posted 4 years ago

It’s so great to hear you enjoyed your Boomf gift Jeanette on such a special occasion. 🥳💜🎂🎉💜🍰🥳💜

Posted 4 years ago

“Loved this product so much fun xxx”

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Posted 4 years ago

Thanks Gaynor, we are so happy you are satisfied with your Boomf experience. 🦄🌸💜🦄💜🌸💜🦄💜🌸🦄

Posted 4 years ago

“Great service and delivery”

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Posted 4 years ago

We are really pleased you were happy with your purchase and the recipient loved their item 🦩🌈🦩🌈🦩🌈🦩

Posted 4 years ago

“Absolutely amazing, going to book my wedding invitations with you as it’s such a wonderful surprise! awesome service thank you!”

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Posted 4 years ago

Thank you for letting us know how brilliant it was! We looked forward to being apart another one of your special days 🍒🍫🍒🍫🍒🍫🍒🍫

Posted 4 years ago

“Cut off part of my photos even though I edited them to fit perfectly”

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Posted 4 years ago

😭😭😭 Sorry to hear this Nicole. We have sent you an email this morning so we can look into for you

Posted 4 years ago

“Easy to order, speedy delivery time and lovely product. Over all a pleasant service and gift.”

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Posted 4 years ago

Amazing Nicola, thanks for letting us know how brilliant it was 🎠🧁🎠🧁🎠🧁🎠🧁🎠

Posted 4 years ago

“My niece loved her marshmallows for her special birthday, excellent service .🙂🙂🙂🙂”

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Posted 4 years ago

Yay! We're so pleased your niece loved her Marshmallows for her special birthday!! 😍🥳

Posted 4 years ago

“Very good service, daughter loved it. ( give a little more explanation how to present it )”

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Posted 4 years ago

Excellent Claire! We will pass your thoughts back to the team about perhaps including more opening instructions 😊

Posted 4 years ago

“Arrived very quickly and the pictures are amazing and very clear”

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Posted 4 years ago

Our team work hard to ensure top quality products and great service so they'll be happy to hear that! Thanks for the review! 🥰

Posted 4 years ago

“My daughter loved this for her birthday. Excellent quality of the confetti and the printed photos. Definitely recommended.”

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Posted 4 years ago

Wonderful to hear that! Thanks for taking the time to leave your feedback with us! 🤗

Posted 4 years ago

“Great service and a great gift”

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Posted 4 years ago

Thanks for choosing Boomf Dan! We look forward to welcoming you back soon 😊

Posted 4 years ago

“Fabulous gift, my daughter loved it. Thank you”

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Posted 4 years ago

Amazing Donna! We're so happy to hear your daughter enjoyer her Boomf! 🥰

Posted 4 years ago

“The item that I purchases did not deliver the desired effect when it was opened. The confetti didn’t pop up and out but had to be taken out! Very disappointed as obviously it was a gift for a 7 year old boy.”

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Posted 4 years ago

Oh no Sanjeeta! We're so sorry to hear that! Would you mind dropping our customer service team a quick email to hello@boomf.com with your order details and we'll look into this for you right away 🙂

Posted 4 years ago

“great service”

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Posted 4 years ago

Brilliant to hear that Faith! 😁

Posted 4 years ago

“Arrived withing 2 days of ordering only down side is I was gutted I didn't get one myself 🤣🤣”

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Posted 4 years ago

Hey Danielle, We're glad to hear your order arrived so quickly! We hope that you get one yourself soon 😍

Posted 4 years ago

“Perfect gift for any age.”

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Posted 4 years ago

Thanks so much for your feedback Suzanne! 😊

Posted 4 years ago

“Great pictures but did not pop out as expected and confetti stuck together”

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Posted 4 years ago

😳 We are so gutted you did not get the full confetti explosion💥 We have sent you an email to rectify this.

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews