Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They loved it will deffo do that again thank you so much for making that persons day”

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Posted 4 years ago

🥳😊🥳😊 Amazing so glad they loved their gift 💖🎊🥰

Posted 4 years ago

“I don't like writing negative reviews without giving the company a chance. However, I ordered a card and gift for my wife for our anniversary. It said order before 2pm to be send out the next day, so I put through the order on the Thursday, with the hope of delivery on the Saturday (our anniversary was on the Sunday). After ordering it did say that there was a potential delay, due to pandemic issues, and could take up to 3 days for delivery (I haven't experienced any delivery delays from anyone else after dispatch). No sign of delivery on the Saturday, so on the Sunday I had to go out and buy about £65 worth of stuff to make amends for not having anything that morning. Having waited until the following Thursday (over a week from the point of order) I PM'd the company Facebook page and got an auto response. over a day later though, still no reply, so I messaged again. Received another auto response saying I should receive a reply within 24hrs. So now we are over a week from confirmed dispatch. Over 8 days since I ordered. And 5 days after my anniversary and still no sign. So the big 'impact' of the card design (which was the point) is now lost. What's the point of getting that to happen more than a week after the event? Wasted over £30 on this and about £65 on top of that for a make up gift. I now have about £10 disposable cash left to my name because of this fiasco. I have tried to give a chance to rectify, but haven't even received a response to either of my messages. Absolutely gutted and would not recommend in a million years.”

Helpful Report

Posted 4 years ago

Hi Mark, We are very sorry to have let you down on such a special occasion You selected standard shipping which is 1-3 working days, however the item should definitely have been with you by now 💔 We have reached out to you via email so we can follow up on this with you 🙂

Posted 4 years ago

“Sorry but this did not work. I've had these before and they've been great but this was a total damp squib. No burst, no confetti shower. I'm sure it was a one off but very disappointing for a 70th birthday”

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Posted 4 years ago

😥😥 We are very sorry to have let you down on such a special occasion 💔 We have responded to your email and look forward to rectifying this for you 😊💖

Posted 4 years ago

“Quick service, great card, son loved it!”

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Posted 4 years ago

We are so pleased to hear this!! 🌈💖😊🎊💕

Posted 4 years ago

“Great quality and fun!!”

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Posted 4 years ago

Thank you for making Boomf part of your special occasion 🍰🍾🍰🍾🍰

Posted 4 years ago

“Very pleased great delivery time”

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Posted 4 years ago

That is what we like to hear 😁 It makes us happy to know we have a happy customer 💖💐💖

Posted 4 years ago

“Website easy to use . They are reasonably priced for something that is a bit more special. It arrived in time and they recipients were over the moon! They still had confetti on the day that should have been their wedding day!”

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Posted 4 years ago

🥰🥰🥰 Lovely to hear! 🎊😊💖

Posted 4 years ago

“Easy to use website, quick delivery, cute, quirky items”

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Posted 4 years ago

Thanks Julie!! 💖🥰😁

Posted 4 years ago

“Came quickly. Excellent service”

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Posted 4 years ago

Fantastic!! so glad you enjoyed your gift! 😁 💖

Posted 4 years ago

“Confetti everywhere!”

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Posted 4 years ago

😂🤣😂 Excellent!! 🎊🙌🎉

Posted 4 years ago

“Absolute dissapoitment, no where near what we expected it to be.”

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Posted 4 years ago

We are very sorry to hear this!! We have reached out to you to put this right for you 💖😊

Posted 4 years ago

“Brought the boomf cube as a wedding anniversary gift for my husband, which was such a nice change to the traditional card. It provided us with lots of entertainment waiting for him to open it. Plus he is able to keep it in his van as a nice memento. The site was really easy to use and delivery was really good. Would definitely recommend!!”

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Posted 4 years ago

Thank you for choosing boomf for such a special occasion 🥰💕💖🎊

Posted 4 years ago

“Friend loved it”

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Posted 4 years ago

Wonderful news!! 💞🥰🎊

Posted 4 years ago

“My boyfriend loved his Boomf box!! Would recomend to anyone - brilliant idea”

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Posted 4 years ago

🙌 We are extremely happy to hear your boyfriend enjoyed his gift 💕🥰🎊

Posted 4 years ago

“Warmly received!”

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Posted 4 years ago

Lovely to hear 🥰💕

Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

So pleased to hear this, Thank you very much! 😊💖

Posted 4 years ago

“Fab my daughters face was a picture 👍😁😍”

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Posted 4 years ago

😄 Glad your daughter enjoyed her gift 💕🎊

Posted 4 years ago

“Delivered in one day, product was as promised and in high quality.”

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Posted 4 years ago

🚚🙌 Great to hear! 😄🎊

Posted 4 years ago

“Enjoyed them lots”

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Posted 4 years ago

So pleased to hear this!! 😄🎉🙌

Posted 4 years ago

“First time and really pleased. Was a good surprise for my wife and the picture used was great quality”

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Posted 4 years ago

🎊😁 Great to hear you both enjoyed your boomf! 😊💖🎊

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews