Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant had the desired surprise element.”

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Posted 4 years ago

That's great news, Michelle! We are so happy we caught them unaware!🥳😂

Posted 4 years ago

“My little grandson loved it”

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Posted 4 years ago

Awh that's so lovely! Really happy to hear that Kathy! 🎉

Posted 4 years ago

“Excellent quality Excellent service Excellent surprise”

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Posted 4 years ago

Thank you for such a lovely review Richard! I am so pleased to hear that! ❤️

Posted 4 years ago

“This was a box card for an 8 year old kid because he thought they were brilliant when he saw them on tv. However it was more than disappointing, I purchased the card and ordered before 2pm for next day delivery but 2 days later on his birthday I got an email to say it had only just been dispatched. Then when the card finally arrived he went to open it as per the instructions and the card just fell out as did the confetti. There was no exploding out as it shows just fell to the floor and completely disappointed everyone. I wouldn’t of minded and put it down to bad luck but it’s not the first time it’s happened but last time there was a little something there so it was able to be put back together and try again but this time couldn’t even do that. These cards aren’t cheap and I spent a lot of my time having resize everything to make it a personal card for him to then have it late even though stated order before 2pm for next day delivery and for it to be faulty and not work at all was very poor. If I could give 0 stars I would as I’m extremely disappointed with the service and the product completely. The idea is brilliant it’s just poorly executed or at least the 2 box cards I have had were.”

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Posted 4 years ago

I am so, so sorry to hear this has happened Adam. This is obviously an incredibly rare situation so if you could possibly email us on hello@boomf.com with your order details we will do whatever we can to help resolve this with you. I really do apologise

Posted 4 years ago

“Wassvalentine gift,so too early to know as that is a couple of weeks away”

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Posted 4 years ago

Hi Robert, 🙋🏼‍♀️ We hope the recipient loves their Boomf surprise and hope you have enjoyed your experience with us so far! 🙊 Thank you for choosing Boomf! 💗

Posted 4 years ago

“My bestfriend loved it as a side gift for her birthday today!! Highly recommend :)”

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Posted 4 years ago

Thank you Gabriele for your lovely feedback, we are so glad to hear your best friend loved her book gift ☺️💕🎊

Posted 4 years ago

“The pandemic has many of us down time to time. It was nice to see the big smile and hear my daughter laugh when she opened the card and the confetti exploded in front of her. Thank you for making a great product and having really good product support. Jason L.”

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Posted 4 years ago

Thank you so much for that fantastic feedback Jason! We are so glad to hear how much your daughter enjoyed her boomf surprise and to bring laughter to your lives ☺️💕🎊

Posted 4 years ago

“Quick delivery and lovely surprise for my mum in these strange times when we couldn’t see her properly ourselves!”

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Posted 4 years ago

Thank you for such a lovely review Zoe! I am so glad your mum enjoyed her boomf surprise ☺️💕🎊

Posted 4 years ago

“My Grandchildren loved it Thank you Will buy again”

Boomf 5 star review on 27th January 2021

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Posted 4 years ago

Thank you so much Tracy, that's so lovely! Thank you for choosing Boomf! ❤️

Posted 4 years ago

“All my friends I sent as present 🎁 love it!! Amazing surprise”

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Posted 4 years ago

Thank so much Lyubima! We are so glad your friends have all loved their gifts 🥳🌈

Posted 4 years ago

“Really good quality present! Very fast delivery! A little bit on the pricey side..it could have been a bit cheaper but my boyfriend loved it so it was worth it 🥰 Over all I was very pleased and happy with the item and the service.”

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Posted 4 years ago

Thanks so much, Noemi 💕 We are so glad your boyfriend loved his Boomf! 🥳

Posted 4 years ago

“My friend loved it quick and easy transaction definitely recommend”

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Posted 4 years ago

Thanks so much, Julie. That's so great to hear! 💕

Posted 4 years ago

“Unfortunately still not arrived cannot write a review”

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Posted 4 years ago

Hiya Michele , 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Came next day”

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Posted 4 years ago

Hey Dee , 🙋🏼‍♀️ we are so happy you loved your experience with Boomf! 🥳😃 Thank you so much for this review and for choosing Boomf for your special occasion! ⭐️💕

Posted 4 years ago

“Fantastic”

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Posted 4 years ago

Hey , 🙋🏼‍♀️ we are so happy you loved your experience with Boomf! 🥳😃 Thank you so much for this review and for choosing Boomf for your special occasion! ⭐️💕

Posted 4 years ago

“A surprise for my twin grandsons they absolutely loved it,heartily recommend”

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Posted 4 years ago

Thank you so much! We are so glad your twin grandsons loved their Boomfs! 🥳🥳

Posted 4 years ago

“The photo marshmallows came out really clear and make such a good gift”

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Posted 4 years ago

Woo hoo! 🥳 We are so glad you loved your marshmallows! Thanks for letting us know, Shannon. 💕

Posted 4 years ago

“Love these little Boomf cards so much fun”

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Posted 4 years ago

Hey Patricia, 🙋🏼‍♀️ we are so happy you loved your experience with Boomf! 🥳😃 Thank you so much for this review and for choosing Boomf for your special occasion! ⭐️💕

Posted 4 years ago

“Bought a confetti card for my nephew it didn’t work!”

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Posted 4 years ago

Hello Adele , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to for your nephew, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Super happy with my purchase my bro loved the card , smashed it”

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Posted 4 years ago

Thanks so much Paul! We are so glad your bro liked his Boomf 🥳🥳

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews