“Horrendous experience shopping here!
The supermarket would not cancel a parking charge issued by parkingeye on behalf of the store, even though it didn't comply with the bpa code of practice and also after spending a decent sum of money in the shop.
The store manager was very rude and unhelpful when I asked him to cancel it.
Managed to get the parking fine cancelled after going through a popla appeal process.
Be warned!!”
“Now loss making and turning nasty. I parked at the Booths Kirkby Lonsdale store at Christmas 2023, spent over £30 in the store and left after just over half an hour. They hold out free customer parking for an hour. I have just received a menacing letter from their parking agents demanding £100. It masquerades as a fine in a way little short of fraudulent misrepresentation but in reality is just a trumped up erroneous invoice with arbitrary amounts and an arbitrary nonsense so-called “appeal” process - designed like everything else to mimic a penalty notice from a public body with public powers. Booths have a chance to do the decent thing and call them off but regardless no legal force unless awarded to their cowboy parking agents (Parkingeye”) in Court - which, of course, will never happen + I’ll happily see them there with maximum well-deserved adverse publicity for Booths - as should all their other victims.
I used to love Booths and regard them as one of the best things the North West had to offer. I’ve even gone out of my way to support them by ordering their food from Amazon at my main home in London. I can now only assume they’re resorting to sharp practice in a foolhardy attempt to survive. Very sad and destined to accelerate their self-destruction.”
“I used to like shopping there. But certain a member of staff has not good customs services skills. We are talking about Mark at Booths, 4 Millbrook Way, Penwortham, Preston PR1 0XW. He is very arrogant, look and talk customers down. He has been working there for too long and has forgotten the basic rules of good customer service. Customers don't need a sergeant major. They help and understanding. Specially, for old people. In other places, he would have been fired long ago for this kind of attitude.”
“I bought a bunch of roses on the 18th Dec and they died on the 19th l could not believe it as they cost me £5 ( not happy) l shop at booth's and spend a lot of money with them but maybe l will change and go to Waitrose,”
