Bosstab Reviews

Name: Bosstab
Address: 4356 Spring Valley Road, Dallas, Dallas
Rating: 4.81

4.8 Rating 480 Reviews

96 %

of reviewers recommend Bosstab

4.8

Based on 480 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bosstab:

Bosstab is a high-end manufacturer and supplier of iPad and tablet kiosks for retail, business and personal use.

Visit Website

Phone:

800-293-9703

Email:

sales@bosstab.com

Location:

4356 Spring Valley Road,
Dallas
Dallas
75229

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Bosstab 5 star review on 5th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful advice quick delivery.”

Helpful Report

“Order was missing keys. Stand has already broken and no on is returning me call to organise repair or replacement or refund.”

Helpful Report

Hi Bradley, I'm glad we were able to quickly resolve the issue with your keys - but I'm so sorry to hear you've had this issue with your stand as well! This would of course be covered under our warranty, so I will be in touch to arrange a replacement ASAP. Kindest, Amanda

“Good sturdy hardware. Mounted the Elite Evo to a receptionist's desk and it was rock solid. Had to angle the screws a bit as the finish collar was in the way with no way to remove it but not an issue. Also ordered the Hub Wall mount. We have not installed that yet but the hardware is nice and solid looking.”

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“Great customer service ontime delivery very happy”

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“Quality products with rapid delivery service and great support.”

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“Lovely product!! Classy and stylish. Fits our tablets perfectly. Thank you.”

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“The stands are exactly as expected and perfect for our retail needs. I chatted with the support team and they were very prompt, friendly and informative!”

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“very good and stable Ipad stand. Good quality.”

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“I will come back for sure... The shopping experience is great”

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“Not the quality we hoped for the price.”

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Hello Breanna, Apologies for the inconvenience that you have experienced. We strive to provide the best experience that we can for our customers. If you would like we can get you a return label for the original stand and get a new one shipped back out to you. Or you can process a return and we will provide a full refund. Please let me know if you have any other questions. Thank you, Michael

“After 10 days I am still waiting to receive that after paid for fast shipping”

Helpful Report

Hi Negin, Thank you for letting us know of this delay. We apologise for the inconvenience. I can see that the order was assembled and dispatched on the same day the order was placed. However, there have been delays with shipping and customs. Michael from our sales team will be in contact shortly to provide an update. Kind regards, Luke

Hello Negin, Apologies for the delays. I had reached out to UPS and it seems that there were delays with all shipments passing through customs to your area in the past few weeks. UPS had informed me that the customs was cleared as of 2/13 but they are missing a suite number which wasn't provided. UPS has attempted to contact you through 416-833-8186 or khasteganan_negin@yahoo.com . Can you confirm if these are still the best forms of contact so that I can work to get your package delivered as soon as possible? Let me know if you have any other questions. Thank you, Michael

“Sales was very helpful placing the order. When there was a delay (weather related) I received a phone call to let me know. The new design is even better than the previous version. I’m a happy customer. Thanks!”

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“Amazing customer service. I forgot the gentlemans name I spoke with over the phone, he was very helpful. Amanda who I had emailed back and forth with, who was also extremely helpful”

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“Good product. Good service.”

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“The screen case is not what was expected. More photos online would be appreciated.”

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Hi Nathan, we're really sorry to hear this mount was not what you expected. We are launching a new website shortly which should have better image resources available, but in the meantime, you can also check out some product imagery on our Youtube channel and Blog. Our Customer Service team have reached out to you regarding options to return this case, so please do let us know if we can be of any further assistance. Kindest - Amanda

“Great service and delivery. Product was exactly what we were looking for as is already in use.”

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“Delivered promptly. Product is great. Setup was easy.”

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“These products are high quality and exceptionally suited for my POS needs”

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“When our original order was delivered there was a knick in the top of the pole stand and without any hesitation Michael with Bosstab promptly reached out to resolve the issue and send a new stand. The customer service has been above and beyond and we will be purchasing more in the near future!”

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Thank you for the opportunity to resolve your issue. If you need anything else feel free to reach back out! :)

Helpful Report

Hi Giuliana, So sorry to hear you have received a damaged product. We pride ourselves on high quality and premium product. I have organized a replacement to be sent out as soon as possible. If you have any questions please reach out to me at michael@bosstab.com Thanks, Michael

Bosstab is rated 4.8 based on 480 reviews