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Bouncewear Reviews

4.7 Rating 564 Reviews
97 %
of reviewers recommend Bouncewear
Company Reviews Product Reviews
772
 Metrics Info
4.7
Based on 564 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Anonymous
Verified Reviewer
“I ordered three pairs of shoes from Bounceware on February 10, 2025, and have not received them to this day. When I contacted customer service to request a refund, I only received a response saying they couldn't assist me due to supposedly different addresses on the order. I did not ask for specific details; I simply want my money back. When I reply to this email and provide all the necessary information, I receive no further response. Even when I open a new ticket, I get no reply at all. I am extremely disappointed with the customer service and the inability to resolve such a simple issue. I cannot recommend anyone to shop here. My €630 is still not refunded, and I demand a resolution! Never again Bounceware!”
Helpful Report
Posted 3 weeks ago
Fiona W
Verified Buyer
“I would be wary of using this company again and will be pursuing a full refund! This is a shame as there are so few good basketball company’s in the uk we thought we had found a good one!”
Helpful Report
Posted 5 months ago
Ramzi T
Verified Buyer
“Bad custome servise! Houthalen store”
Helpful Report
Posted 9 months ago
Bouncewear is rated 4.7 based on 564 reviews
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