Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Brand Boudoir Reviews

4.8 Rating 750 Reviews

96 %

of reviewers recommend Brand Boudoir

Company Reviews

4.8

Based on 750 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0208 6160330

Email:

customerservice@brandboudoir.com

Location:

77 Fortess Road,London.
London
NW51AG

Write Your review

Tell us how Brand Boudoir made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Katherina Davydova

2

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was weary of making a purchase (MK bag) from Brand Boudoir simply because I was unfamiliar with the company, however I decided to take the plunge due to their lower price. I have to say I was very pleased with the whole process - website, email communications, very fast delivery and the product was just as promised. Would gladly use again.”

Posted 3 years ago

“Quick and efficent service”

Posted 3 years ago

“Slippers bought for my wife. She loves them. Very quick delivery too.”

Posted 3 years ago

“I am very satisfied with my purchase. The item was wrapped very carefully and arrived on time. Excellent customer service. Thank you Brand Boudoir!”

Posted 3 years ago

“Excellent service and fabulous and amazing shoes! I have used brandboudoir several times and each time I’ve received professional service and very fast delivery. I will use them again definitely.”

Posted 5 years ago

“Totally great, very easy making order and navigation on brand boudoir, fast delivery and nice customer service. My Timberland shoes came in good condition and the packing was really well. I love my shoes and I'm happy that I found this website. thanks!”

Posted 5 years ago

“Brand Boudoir has perfect for years that I've used them. Their service team are really polite and everything is simple. I've had exchanged done without any problem with Brand Boudoir and think their policies are fair unlike some bigger websites. Thank you and I hope this helps x”

Posted 5 years ago

“The five star rating is for the Brand Boudoir (BB) customer service team. For the DPD courier service which was responsible for delivering my shoes I would give no stars. The BB customer service team were outstanding - extremely responsive and helpful but it is a shame that the delivery service let them down. DPD are utterly incompetent, say that they have attempted to make a delivery when clearly they haven't, etc. Brand Boudoir itself is absolutely fantastic and it would be even more fantastic if it stopped using DPD!”

Posted 5 years ago

“Really easy to find and buy what I wanted the delivery time was great really fast packaged really well and my item looked better in the flesh I was really happy and I will definitely use again”

Posted 5 years ago

“Excellent service. Next day delivery with a one hour time slot. Very easy to return items. I 'll be ordering again.”

Posted 5 years ago

“Stylist had to comperise on colour none available in my strength would have bought several but pleased with them”

Posted 5 years ago

“it's very comfortable.”

Posted 5 years ago

“Transaction and imternational delivery was easy and fast. Highly recommend this site!”

Posted 5 years ago

“Great service, fast delivery, lovely item. I'll use brandboudoir again!”

Posted 5 years ago

“excellent service, fast shipment with tracking number and the possibility to agree about the delivery. Great job!”

Posted 5 years ago

“Great service!”

Posted 5 years ago

“Love the shoes & bag I received they came so quick on a next day delivery free of charge! Would definitely buy from here again and recommend to everyone!”

Posted 5 years ago

“Beautiful sandals arrived promptly and were well packaged.”

Posted 7 years ago

“You took off £6 postage when I returned the shoes as they didn't fit and your website stated free delivery where did it state if returned it'd be deducted, not very fair!”

Posted 7 years ago

Author didn't leave any comments.

Posted 7 years ago

«
1
2
»

Brand Boudoir is rated 4.8 based on 750 reviews