Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,416 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,416 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the receiving of the item was fairly quick (5 days) but I returned it the same day I received because the fit and style turned out to be disappointing. If the return process is anything like it was the last time I returned a bra to you, it will be a long time to get my $ back. I will never order from you again because of the return process. speed it up like Amazon does and I might be back.”

Helpful Report

Posted 5 years ago

Hi Barbara, We are sorry to hear that your item did not work out for you. Once your return has been received and processed, you will be notified via email of the refund. We apologize for the inconvenience this has caused. Thank you, Brayola Support

Posted 5 years ago

“Fit perfectly! Exactly as described. My second time ordering”

Helpful Report

Posted 5 years ago

“I returned item that was too small for me on 5/19/20, today is 6/17/20 and my credit card still has not been credited for the return nor have i been contacted by Brayola regarding the status of my return.”

Helpful Report

Posted 5 years ago

Hi Barbara, Thank you for reaching out to us. After further review, we see the previous email communication with our Brayola Support Team and your refund has been issued. Thank you, Brayola Support

Posted 5 years ago

“I’m still searching for the perfect fit for an extra large cup size (N) and a small back.”

Helpful Report

Posted 5 years ago

Hi Julia, Thank you for reaching out to us. Please email us support@brayola.com so we can further review and assist you. Thank you, Brayola Support

Posted 5 years ago

“The bra was got here fast. Was not right size and sent back and still haven't received my refund. Bra was not very good at all”

Helpful Report

Posted 5 years ago

Hi Jeanna, Thank you for reaching out to us. Please email us at support@brayola.com so that we can further review and assist you. We apologize for the inconvenience. Thank you, Brayola Support

Posted 5 years ago

“I had high hopes for this bra and it looked as if it would have good support for a bigger bust but I was wrong. There is no support in the lower half of the cup so the weight is supported at the shoulders.”

Helpful Report

Posted 5 years ago

Hi Connie, Thank you for reaching out. We are sorry to hear the item is not to your liking. If you message us at support@brayola.com, we can further assist you. Otherwise, the return can be initiated on our portal at: https://shop.brayola.com/pages/returns/ Regards, Brayola Support

Posted 5 years ago

“Don’t know how my issue has been felt with other than you needing a better review. So here’s a better review. The one bra I always buy I need to stick to. This is the second time I tried different bras and they just do not fit right. So I cannot wear them. Big waste of my money.”

Helpful Report

Posted 5 years ago

“They true to size and are comfortable”

Helpful Report

Posted 5 years ago

“Very pleased with the service and product!”

Helpful Report

Posted 5 years ago

“I love these bras. I have 3 of these bras in different colors. They are comfortable with good coverage. I'll be buying more of these.”

Helpful Report

Posted 5 years ago

“I love this Bra, fantastic fit, and comfort!”

Helpful Report

Posted 5 years ago

“The service was very easy and very prompt no problems receiving my shipment however the bras aren't what I was expecting the bottoms roll up they are very uncomfortable”

Helpful Report

Posted 5 years ago

Hi Jackie, Thank you for reaching out. We are sorry to hear the item is not to your liking. If you message us at support@brayola.com, we can further assist you. Otherwise, the return can be initiated on our portal at: https://shop.brayola.com/pages/returns/ Regards, Brayola Support

Posted 5 years ago

“Well I disappointed the wires are already come out. I sent you an email with no response!”

Helpful Report

Posted 5 years ago

Hi Mamie, We apologize for the inconvenience this has caused. After further review, we unfortunately do not have any record of any emails sent from you. Please email us support@brayola.com, so that we can further review and assist. Thank you, Brayola Support

Posted 5 years ago

“Fast, efficient and Friendly service. I needed to return my purchase and did so with no difficulty. I appreciate the wide range of choices and many sale options.”

Helpful Report

Posted 5 years ago

“Don't have a return fee!”

Helpful Report

Posted 5 years ago

Hi Barbara, Thank you for reaching out to us. We will pass this onto our Brayola team for future consideration. We apologize for the inconvenience. Thank you, Brayola Support

Posted 5 years ago

“Since our local department store where I purchased all of my bras stopped carrying my brand I have searched for another brand. Mostly I just wasted lots of money on them then they lay waiting in my drawer. The bra purchases I made from Brayola have been amazing and high quality. I would without hesitation recommend to anyone.”

Helpful Report

Posted 5 years ago

“Bras are for my granddaughter and she loves them.”

Helpful Report

Posted 5 years ago

“The merchandise is what is stated and the customer service is excellent! I’ll continue to order from Brayola”

Helpful Report

Posted 5 years ago

“Very comfortable with no wires needed. Great support!! Will buy it again”

Helpful Report

Posted 5 years ago

“Bra was too small. Was told l could not see xchamge”

Helpful Report

Posted 5 years ago

Hi Sharon, Thank you for reaching out to us. We apologize for the inconvenience. Unfortunately we are not accepting exchanges. Please initiate your return through our online return portal. If you should have any questions or concerns please contact us at support@brayola.com. Thank you, Brayola Support

Posted 5 years ago

Brayola is rated 4.2 based on 5,416 reviews