Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,416 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,416 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered and bought a bra. It's very comfortable.”

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Posted 5 years ago

“I returned it size not true”

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Posted 5 years ago

Hi Jill, Thank you for reaching out to us. We are sorry to hear that bra did not work out for you. Once the return has been received and processed, you will be notified via email of the refund. We apologize for the inconvenience this has caused. Thank you, Brayola Support

Posted 5 years ago

“I AM IN NEED A COUPLE NEW BRAS BUT WAITING ON THE TWO THAT I WANT TO COME BACK INTO STOCK.”

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Posted 5 years ago

“I have not received my bras.”

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Posted 5 years ago

“I have always had a problem with your Co.and swore I would not do business, but I did. This time you deducted my item twice from my card.”

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Posted 5 years ago

Hi Shirley, Thank you for reaching out to us. We apologize for the inconvenience this has caused. Please email us at support@brayola.com so that we can further review and assist you. Thank you, Brayola Support

Posted 5 years ago

“Asking me to revise a review just because you accepted a return is unacceptable. I reviewed the bra, it’s fit and why I was returning it not Brayola as a company. I consider my reviews carefully and word them intentially to help inform future shoppers. Your acceptance of my return of an il-fitting bra does not change how the bra fit and future purchasers deserve to know that I returned this bra and why. That you made this request makes me question your entire review system and it is because of this experience that I have unsubscribed from your emails.”

Helpful Report

Posted 5 years ago

Hi Lisa, We apologize for the inconvenience this has caused. We will review the current process and make changes as they are necessary. Again, we apologize for the inconvenience. Thank you, Brayola Support

Posted 5 years ago

“Excellent customer service. However customer must know which bra works for their body or packages go back and forth.”

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Posted 5 years ago

“Bray old bras are true to size fit and very comfortable. I’ve purchased before and will again soon.”

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Posted 5 years ago

“So comfortable and soft but great support”

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Posted 5 years ago

“Great fit & support”

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Posted 5 years ago

“I returned them. They were too big.”

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Posted 5 years ago

“I have had a hard time finding a comfortable bra. These r sooo comfortable. Thank u”

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Posted 5 years ago

“I have been happy with the products I have purchased with the exception of a few bras. It is my fault I didn't return in time.”

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Posted 5 years ago

“Love the bra but they do run small so I ordered the 44 H and I'm happy with that.”

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Posted 5 years ago

“It fits perfectly and it’s comfortable too”

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Posted 5 years ago

“The 2 bras that I purchased are great. They are very comfortable to wear all day long. I highly recommend these bras to others...”

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Posted 5 years ago

“Love this bra”

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Posted 5 years ago

“Ii purchased the rose color front closure bra first and loved it, so I ordered the black one and today I have ordered the white one!!! I’m so happy with the quality of this bra. One satisfied customer!!!”

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Posted 5 years ago

“Merchandise sized well and received timely.”

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Posted 5 years ago

“I like the bra and the material that the bras is made of, but I don’t like that plastic device that holds the bra strap and place it can easily break No! I haven’t seen any proof for you have changed the strap along with the black plastic part with the strap goes through that breaks very easily.”

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Posted 5 years ago

Hi Carolyn, Thank you for reaching out to us. Please email us support@brayola.com to further review and assist. We apologize for the inconvenience this has caused. Thank you, Brayola Support

Posted 5 years ago

Brayola is rated 4.2 based on 5,416 reviews