Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,416 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,416 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It fits well and is comfortable.”

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Posted 5 years ago

“I had to send it back it was to small, I do want a bigger size sent to me I put it in the box what size I need thank you”

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Posted 5 years ago

“Returned for credit. Item was not up to parr for the money. I would not recommend this bra. I still have not received a credit.”

Helpful Report

Posted 5 years ago

Hi Mary, Thank you for reaching out to us. We apologize for the inconvenience this has caused. After further review, we see that your refund has been issued for your returned item. If you should have any questions or concerns please contact us at support@brayola.com. Thank you, Brayola Support

Posted 5 years ago

“I ordered a product. Didn't fit the way I thought it would. Contacted them for return label. I got a response right away. Now I need to see how long it takes to get a refund. If I get it quickly then I will be very satisfied with them.”

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Posted 5 years ago

“Good products always great fit and fast shippplng!! Nothing needs improving just continue to offer wonderful and comfortable products with great customer service !!”

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Posted 5 years ago

“Product did not meet my expectations”

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Posted 5 years ago

Hi Patricia, Thank you for reaching out. We are sorry to hear the item is not to your liking. If you message us at support@brayola.com, we can further assist you. Otherwise, the return can be initiated on our portal at: https://shop.brayola.com/pages/returns/ Regards, Brayola Support

Posted 5 years ago

“Love the prices and the quality.”

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Posted 5 years ago

“excellant service. product was true to size and order filled and delivered in a good timely matter. good quality. I've ordered around 5 different times and have never been disappointed.”

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Posted 5 years ago

“Ordered 4, the fit fantastic, but I wore one once, and the underwire came through and poked me pretty good, I was able to sew it and repair it, but don't know if I'm going to purchase anymore.”

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Posted 5 years ago

Hi Ida, Thank you for reaching out to us. Please email us at support@brayola.com so that we can further review and assist you. We apologize for the inconvenience this has caused. Thank you, Brayola Support

Posted 5 years ago

“I'm very happy with my fronthook bra's I ordered 5 colors. They are comfortable and wash nicely, I love them”

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Posted 5 years ago

“Great service and great products. I had to return one item because of the size. Th return was quick and handled fine. Thanks.”

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Posted 5 years ago

“I have ordered many times through here and I always receive my merchandise quickly and I’m always happy with what I get”

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Posted 5 years ago

“Well made and good fit”

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Posted 5 years ago

“You are excellent!!!”

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Posted 5 years ago

“Ok . Should have purchased a smaller size”

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Posted 5 years ago

“Very satisfied!”

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Posted 5 years ago

“A very comfortable bra.”

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Posted 5 years ago

“do not fit”

Helpful Report

Posted 5 years ago

Hi Tara, Thank you for reaching out. We are sorry to hear the item is not to your liking. If you message us at support@brayola.com, we can further assist you. Otherwise, the return can be initiated on our portal at: https://shop.brayola.com/pages/returns/ Regards, Brayola Support

Posted 5 years ago

“It's not easy finding my size. There are so many choices.”

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Posted 5 years ago

“The bra I ordered fits comfortably and appears pretty well made.”

Helpful Report

Posted 5 years ago

Brayola is rated 4.2 based on 5,416 reviews