Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,416 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,416 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was time to return to work after quarantine and I needed at least one new bra. I was a nervous wreck to order one. Very easy ordering! And when it arrived, it was perfect! I was really pleased! Some stitching is coming out a bit, but I’m still pretty happy with my purchase.”

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Posted 5 years ago

“Best buy on bras around and the most comfortable. Don't hesitate.”

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Posted 5 years ago

“I recently purchased three bras through Brayola. All three were of excellent quality & true to size.”

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Posted 5 years ago

“This is the second sports bra I've ordered and have been very happy with them. They are comfortable and cool.”

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Posted 5 years ago

“The bras did not fit and the process to return is a nightmare. I went to website and it did not recognize my order number. I sent email and no one responded. Still waiting to find out how to return and will never use again.”

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Posted 5 years ago

Hi Stephanie, Thank you for reaching out to us. We apologize for the inconvenience this has caused. After further review, our records indicate that your emails have been replied to and a return label was provided for you. Once your return has been received and processed, you will be notified via email of the refund. Again, we apologize for any inconvenience caused. Thank you, Brayola Support

Posted 5 years ago

“The bra was too large and the company refunded me.”

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Posted 5 years ago

“I received this email asking me to revise my review because my issues had been address. My question is how was it addressed? I have only received 2 correspondences from you. One to review and now a request to change my review. I can't do that because nothing has changed or been addressed and this upsets me because I feel like I am being bullied to do give good review.”

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Posted 5 years ago

Hi Patricia, Thank you for reaching out to us. After further review, our records show that on your previous review a reply was sent, advising that we were sorry to hear the item did not work out for you, you could email us at support@brayola.com for further assistance or you could simply start your return request. We apologize for the inconvenience this has caused. Thank you, Brayola Support

Posted 5 years ago

“still trying to get comfortable in it.”

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Posted 5 years ago

“Great quality and fit!!!!! luv Brayola bras!!!!!”

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Posted 5 years ago

“Brayola is always to deal with and has no hassles returns if something doesn't fit right.”

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Posted 5 years ago

“Best bras around. I Have been buying these for well over 10 yrs and would never buy anything else”

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Posted 5 years ago

“Very pleased with the product. Delivered quickly.”

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Posted 5 years ago

“They didn’t fit I actually returned them and I’m now waiting for my refund”

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Posted 5 years ago

“My ordered arrive early, thank you. It fits well and I am very satisfied.”

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Posted 5 years ago

“One of the best bras I’ve ever bought. And believe me,I’ve tried a million! I love the front closure and the T back so much. No more straps slipping off my shoulders!! Very happy!”

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Posted 5 years ago

“Easy to put on and stays in place. Very comfortable.”

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Posted 5 years ago

“These are my favorite bras. Must have razorback so they don't slip off my shoulders. Love it”

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Posted 5 years ago

“Just what I wanted except for the seam in the cup. Other than that it is great”

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Posted 5 years ago

“Received email my issue had been dealt with but have heard except asking me to revise my review”

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Posted 5 years ago

Hi Judy, Thank you for reaching out to us. After further review, our records indicate that your previous review was in regards to a exchange, we advised that we are currently not accepting exchanges, your item would have to be returned and a new order placed. Your return must be initiated through our online return portal, https://shop.brayola.com/pages/returns. If you should have any questions or concerns please email us at support@brayola.com. We apologize for the inconvenience. Thank you, Brayola Support

Posted 5 years ago

“Very comfortable.”

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Posted 5 years ago

Brayola is rated 4.2 based on 5,416 reviews