Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,416 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,416 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so happy to find my favorite bra, but I had to take off a star for the return policy.”

Helpful Report

Posted 6 years ago

“I'm very pleased with the panties I purchased! They are lovely, delicate and comfortable! Sadly, the bras were extremely small so I had to send them back for a refund.”

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Posted 9 years ago

“Brayola has an excellent selection of minimizer bras, my favoriate being the Lilyettes. Thesy seem to fit me the best, and they often come in a variety of colors, not just the usual (ie, women with larger chests often only can select from white, black or beige. BORING). However, the bras don't arrive with packing slips, which is very unusual. Wouldn't this expedite the return process? They also cannot be exchanged for a different size or color; you have to initiate a whole new order. Sounds unfortunately like Brayola is making a little extra cash from this unnecessary step.”

Helpful Report

Posted 9 years ago

Hi Jasperlily, we don't send packing slips as we have gone green and everything can be done via email :) If you wish to return a bra you can follow these steps--> https://brayola.zendesk.com/hc/en-us/sections/201627322-Returns As for exchanges, we have now started to introduce exchanges :) If there is anything further we can help you with, please email us on support@brayola.com or call us in 1-884-483-5021 x

Posted 9 years ago

“This is a very nice bra. Unfortunately, my right breast is half the size of my left, so bras can be difficult to fit. This one isn’t perfect but it’s light weight is good.”

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Posted 6 years ago

“You did fine. Only one complaint. It would have been much easier to ship a padded envelope than a box. No need for packing tape and just as secure.”

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Posted 9 years ago

“Happy with the fit the style & construction of my most recent purchase”

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Posted 6 years ago

“Beautiful bras. Fit as expected and excellent customer service.”

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Posted 6 years ago

“I have no complaints with the site. Easy to look up my size. Has easy to read descriptions.”

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Posted 6 years ago

“Much like going to the grocery store, options are good but too many can be overwhelming. Breasts come in so many variations in both size and shape. I’d prefer a guide showing “if your breast shape is X these are your best options.”

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Posted 6 years ago

“The ease and convenience of being able to order bras in my size that fit fabulously is wonderful. I don't buy anywhere else.”

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Posted 6 years ago

“This site has a large variety in larger sizes and the bras come in a lot of different colors.”

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Posted 6 years ago

“I am large busted and, therefore, not always a lot of choices. However, Brayola has been very good for me. Good service.”

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Posted 6 years ago

“Sorrry I speack french. I don't realye understand what you want .... But I can tell you I'm satisfy about my order.Have a nice day... Gail-Lynn P.S. I just have a english nane..”

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Posted 9 years ago

“love how it fits”

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Posted 6 years ago

“First time shopping at Brayola! great selections, perfect first purchase! I will shop here again!!!”

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Posted 7 years ago

“I have lopsided breasts due to breast cancer and am glad to have found some bras that work just perfectly for me.”

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Posted 6 years ago

“What convenience! I'm a very busy single woman, & shopping with Brayola saves me so much time. Plus the selection is fantastic!”

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Posted 6 years ago

“First bra I’ve ever had that the straps didn’t slip of my shoulders and the bra didn’t hike up on me and I am 62! Love it! Would like to see if they have a padded style.”

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Posted 6 years ago

“I really like the Anita Rosa Fala Comfort bra. It has great support for a wireless bra. I had open heart surgery two months ago and am still having to avoid bras that have wire support as I heal, and I have ordered numerous bras from Brayola. I love being able to shop online with them and find their service is incredible.”

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Posted 7 years ago

“Everything that I ordered has fit to size that I ordered”

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Posted 6 years ago

Brayola is rated 4.2 based on 5,416 reviews