Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,416 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,416 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“And it is sooo comfortable! Love it!!!”

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Posted 6 years ago

“First bra I’ve ever had that the straps didn’t slip of my shoulders and the bra didn’t hike up on me and I am 62! Love it! Would like to see if they have a padded style.”

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Posted 6 years ago

“Love it”

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Posted 6 years ago

“Love the variety of choices & sizes”

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Posted 6 years ago

“Everything promised was sent...”

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Posted 6 years ago

“I had a professional sizing done too late in my life. But now that I know that I should wear a 34G I feel so much better and am excited to buy bras again. I appreciate you have so many in my size and which are so pretty and also reasonably priced.”

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Posted 6 years ago

“Real support. Great fit & comfortable. I have 3.”

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Posted 6 years ago

“This is a bra that fits great, is comfortable and does reduce the size.”

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Posted 6 years ago

“Only one of my two items was delivered and customer service has not responded to the email I sent a week ago.”

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Posted 6 years ago

“I saw these panties on the Brayola website and instantly decided to purchase. I love the fit and feel of the materials Parfait used. These are great panties to wear going out on a Friday night. I love the ruffles on the front, a classy look.”

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Posted 6 years ago

“True fit for a larger woman. Comfortable straps!!”

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Posted 6 years ago

“It fits great. No binding or digging. Taking off my bra the minute I get home isn't even on my mind anymore. It's the most comfortable bra I've ever had.”

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Posted 6 years ago

“I can’t ever find a bra to fit my size 56 J and I finally found a great inexpensive place thanks”

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Posted 6 years ago

“I still have not received the bras I ordered”

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Posted 6 years ago

“I saw a bra advertised on social media and thought I would try it. The material was super rough and I returned it. Then I never had a confirmation from them that they received it and processed my return. It took two weeks for them to answer my messages and 10 days to give my any useful information. I won't buy from this site again.”

Helpful Report

Posted 6 years ago

“If I could leave less that 1 star I would have!!! Ordered item and following day received email saying it was backordered for up to 6 weeks. I immediately emailed back to cancel order. I was not willing to wait up to 6 weeks to get item. $ days later i get email saying it had been shipped. Called and waited over 30 minutes to speak to representative. Was told I must call back once I receive order or call my local post office and give them shipping info to cancel. WHAT IS THE LESSER EVIL?Waithing on line again with Bryola for 30 minutes or finding any government phone and waiting to speak to them?? So I waited until the item was delivered to the house, then called Bryola back as I was instructed. Gor the return label and shipped back. Well, today I see on my CC statement that I was not reimbursed for the shipping either direction. Even though 1- called and canceled my order promptly. (order was shipped 4 days after my cancelation) 2- was told my rep I would not be charged for return So once again I called and waited 28 minutes to speak with someone. Christina answered and was rude from the get go. (I had the call on speaker and even our teenager noticed her tone and language with me) Extremely short with me and insisted I was not due a refund for the shipment outbound to me. FINALLY she refunded my return shipping of the item, but again said they would not refund my shipping rate for my item going to me. Unacceptable - I canceled my order and 4 days later it gets shipped!!! Customer service was deplorable, she couldn't have cared less about the situation. Sorry but I will now shop elsewhere.”

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Posted 6 years ago

“I am really happy with all the different styles and colors and sizes that are offered for whatever you are looking for whether its bras, panties or shapewear.”

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Posted 6 years ago

“I finally found the perfect bra — Bali comfort bra in size 42B. The lining is not too thick—just enough to make it a perfect T-shirt bra. It provides support and is comfortable. I had been wearing a 40C, but the 42B fits so well, I ordered two more.”

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Posted 6 years ago

“Ordered 3 Bali Passion for Comfort:registered: Side Smoothing Minimizer Bra DF1004 and loved them. Ordering more!”

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Posted 6 years ago

“I was skeptical about purchasing online. Then they arrived. WOW! These bras fit perfectly and they're comfortable. I wear a larger size bra and finding a front closure with straps that hold the girls up is always a chore. These are fantastic and don't cut into my shoulders. It is nice to have a place I can order and ship to home. I hate going to the store.”

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Posted 6 years ago

Brayola is rated 4.2 based on 5,416 reviews