Brex Reviews

4.8 Rating 132 Reviews
97 %
of reviewers recommend Brex
Read Brex Reviews
Visit Website

Location:

405 Howard Street, ,
San francisco
94105

Write Your review

Tell us how Brex made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Horribly inefficient AI, the only way you can verify who you are is with text message EVERY 30 DAYS!! The problem is that their artificial intelligence is anything but… more like artificial ignorance. All of a sudden I’m not receiving their text codes. When you reach out the help desk they leave you hanging, every time I sent a message a new human would answer me without a code to get in, they insist that my manager contact them to verify who I am. EVEN THOUGH I’M EMAILING THEM FROM THE EMAIL ADDRESS THAT I USED TO SIGN UP WITH. The humans there seem about as bright as the system itself, basically a dead bulb. Don’t waste your time and energy being frustrated with this POS system, very buggy and extremely lacking help desk staff.
Helpful Report
Posted 2 years ago
Thank you so much for bringing this to our attention and leaving us a review. We'd like to take the necessary steps to remedy your situation. We'll reach out!
Posted 2 years ago
Not Professional!
Helpful Report
Posted 4 years ago
Brex is rated 4.8 based on 132 reviews