Brex Reviews

4.8 Rating 132 Reviews
97 %
of reviewers recommend Brex
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405 Howard Street, ,

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Anonymous  // 01/01/2019
Horribly inefficient AI, the only way you can verify who you are is with text message EVERY 30 DAYS!! The problem is that their artificial intelligence is anything but… more like artificial ignorance. All of a sudden I’m not receiving their text codes. When you reach out the help desk they leave you hanging, every time I sent a message a new human would answer me without a code to get in, they insist that my manager contact them to verify who I am. EVEN THOUGH I’M EMAILING THEM FROM THE EMAIL ADDRESS THAT I USED TO SIGN UP WITH. The humans there seem about as bright as the system itself, basically a dead bulb. Don’t waste your time and energy being frustrated with this POS system, very buggy and extremely lacking help desk staff.
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Posted 11 months ago
Thank you so much for bringing this to our attention and leaving us a review. We'd like to take the necessary steps to remedy your situation. We'll reach out!
Posted 10 months ago
Not Professional!
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Posted 2 years ago
Brex is rated 4.8 based on 132 reviews