“Ordered a books after waiting 7 days under the impression the books been dispatched & track dispatched, to be told if not received to contact them. I tracked the courier not through there link as it did not work but search on Google found courier link. Only to find courier was waiting for collection! Books never dispatched. But Amazon message to say money will refunded. I would not use them if your order states 1 only left in stock.”
“Ordered a book through Abe books, described as 'good'. Delivery was slow and book is remarkably tatty and dog-eared, with stains, highlighting and turned pages. Disappointing seller; I won't buy from them again”
“Ordered a set of books. Long expected delivery. Supposedly they were sending again. Nothing has ever arrived. Currently awaiting refund...
Avoid. Much better providers out there.”
“Ordered a book through the Albiris site.
Brit books stated they had shipped it
never arrived.Impossible to contact,website don't work,don't answer the phone,Albiris not much help either.
AVOID,take your money no goods.”
“Avoid buying books from this company. If you are owed a refund you will never receive it. I emailed them for 3 months because they only sent part of my order. I have now given up but at least I can warn other people.”
“Ordered a book, was given a delivery date, then another, then another, and so on. finally got in touch with them and they admitted they didnt have the book. Was not a cheap book at £60, but they hung onto my money for a few weeks.
No apology, just finally, a refund. Keep well away from these cowboys”
“Ordered 7/11/2021
No heard any response to customer Services.
A look at Goggle Map of the postcode MK11 3HA
All you see is an abandoned building. I question weather this is a really a legit business”
“I ordered a book on 31/8/21 and book arrives on November the 8th. Also I paid an extra tax for the book on local post office in Greece. Nobody inform me for delay and extra tax payment.”
“Awful customer service. Ordered a book, wrong one delivered. Admittedly I had not opened the parcel for a long time, but they kept making different excuses, and did nothing about my request for a refund.
Find a reputable company instead.”
“Ordered book to send to my sister in Dublin for her birthday. Was supposed to arrive between 13-18 and to date (25.09.21) has not arrived. Have started complaint with Amazon so if I can get my money back I will be pleased. I did not check the reviews before ordering as I thought that all would be 'safe' with Amazon!”
“Placed order with this company on 7.7.21.
Item not delivered. Refund requested on several occasions.
Company now not responding to my communications.
I would not recommend this company.
I would give them no stars if possible”
“I bought from Brit Books on the Alibris platform because I don't want to give Amazon my business.
Imagine my surprise when my order arrived from Amazon, in Amazon packaging.
Be aware that Brit Books is Amazon in another guise.
The one star is because I paid for a used book and they sent me a new copy. I would have awarded zero if I could.”
“Ordered a book from this company, waited a month for it to not turn up. Then tried contacting company just to recice a email saying they had refunded the money a few days later.”
“There was a card payment issue and when I resolved it and re-ordered the book this company has tripled the price and refused to answer why, then stopped responding to email.”
“Cheaters! Book never arrived. Did not refund the shipping costs, because they said I 'did not like the book'. Difficult when you don't receive the item. Avoid.”
