“I ordered a book on 31/8/21 and book arrives on November the 8th. Also I paid an extra tax for the book on local post office in Greece. Nobody inform me for delay and extra tax payment.”
“Awful customer service. Ordered a book, wrong one delivered. Admittedly I had not opened the parcel for a long time, but they kept making different excuses, and did nothing about my request for a refund.
Find a reputable company instead.”
“Ordered book to send to my sister in Dublin for her birthday. Was supposed to arrive between 13-18 and to date (25.09.21) has not arrived. Have started complaint with Amazon so if I can get my money back I will be pleased. I did not check the reviews before ordering as I thought that all would be 'safe' with Amazon!”
“Placed order with this company on 7.7.21.
Item not delivered. Refund requested on several occasions.
Company now not responding to my communications.
I would not recommend this company.
I would give them no stars if possible”
“I bought from Brit Books on the Alibris platform because I don't want to give Amazon my business.
Imagine my surprise when my order arrived from Amazon, in Amazon packaging.
Be aware that Brit Books is Amazon in another guise.
The one star is because I paid for a used book and they sent me a new copy. I would have awarded zero if I could.”
“Ordered a book from this company, waited a month for it to not turn up. Then tried contacting company just to recice a email saying they had refunded the money a few days later.”
“There was a card payment issue and when I resolved it and re-ordered the book this company has tripled the price and refused to answer why, then stopped responding to email.”
“Cheaters! Book never arrived. Did not refund the shipping costs, because they said I 'did not like the book'. Difficult when you don't receive the item. Avoid.”
