British Airways Reviews

1.8 Rating 257 Reviews
18 %
of reviewers recommend British Airways
1.8
Based on 257 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 9%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5
Avg Email Response Time
29 minutes
Returns & Refunds
Refunds Process
Difficult
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I would like to write a review to British Airways as a recent customer
Asked by Andrena weddell (2 years ago)