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British Airways Reviews

1.8 Rating 258 Reviews
18 %
of reviewers recommend British Airways
Company Reviews Questions Metrics
1.8
Based on 258 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 9%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5
Avg Email Response Time
29 minutes
Returns & Refunds
Refunds Process
Difficult

Popular Questions:

Delivery

How does British Airways deliver? Does British Airways deliver on time?

Returns

Customer Service

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Phone:

ph:+44-844-4930750

Does British Airways deliver on time?
Helpful Report
(4 weeks ago)
Greater than 9% of reviewers feedback is British Airways normally delivers on time.
Helpful Report
(4 weeks ago)
F

Delivery - Slow

33.33%
Industry Average
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