British Braces Reviews

Name: British Braces
Address: Cameron Court, Solvay Road,, Cameron Court, Solvay Road,, Northwich
Rating: 4.73

4.7 Rating 2,834 Reviews

94 %

of reviewers recommend British Braces

4.7

Based on 2,834 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01606780260

Email:

georgia.thomson@legendgp.co.uk

Location:

Cameron Court, Solvay Road,,
Cameron Court, Solvay Road,
Northwich
CW8 4DU

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British Braces 5 star review on 27th June 2022

Dorothy Freeman

British Braces 5 star review on 1st November 2021

Valerie Brookfield

British Braces 5 star review on 18th February 2021

Guest

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Braces OK. Postage expensive and took forever to arrive@”

Helpful Report

Posted 3 months ago

“The bracers were delivered on time, however, the description of heavy-duty clips is not accurate smaller than my dress trousers bracers and have very little strength not suitable for workwear. I have called 3x and emailed and NO replies.”

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Posted 4 months ago

“Shame the label on them says made in the U.S.A. ( I would not have bought them if I had known they were not made in Britain) also the postage £5.42 and VAT £4.81 made the price of them extortionate. You should advertise the item as £28.89p not as £18.66p? Which the customer thinks is the item price. I don't expect a reply and I certainly won't expect to see this review on Trust Pilot or any other media site.”

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Posted 1 year ago

“Still not received order… Thought it would be here by now”

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Posted 1 year ago

“The braces I received were made in China, and not British in anyway. The 'gold' metallic look was more like cheap brass. I could not get through to complain by phone - left my number but no one called back as was indicated.”

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Posted 1 year ago

“A decent enough shopping and delivery experience but the item I ordered was at least two sizes too big. It wasn't alluded to at all that the braces I ordered even come in different sizes and only one size was offered on the website. Returned the braces for a refund as they were of no use in the size available from British Braces.”

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Posted 2 years ago

“Braces were return as the clip which attached to the trousers was way to thick and uncomfortable. Would not have been able to sit comfortably and certainly not drive comfortably in them. Awaiting refund.”

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Posted 2 years ago

“My braces are too short. There didn't seem to be any choice of size (one size only) and for the taller, larger man, they are not long enough.”

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Posted 3 years ago

“Good elastic but cheap button loops made out of fake leather that snapped first time wearing them”

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Posted 4 years ago

“At first very pleased with braces, unfortunately after six weeks the clips began to lose their hold and now unable to hold up trousers making braces useless! For this reason I would never recommend or buy this make again.”

Helpful Report

Posted 5 years ago

“The button fasteners button holes are too small and do not fit the buttons on my trousers, so I would recommend these braces.”

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Posted 5 years ago

“How do I remove the stains from the black leather components of the white braces? The white braces I’ve purchased in the past have had white leather components which are great when wearing a white tuxedo and didn’t leave a residue due to perspiration. I needs a new set as the brass clasps were rusting on the white elastic. Thanks Anthony”

Helpful Report

Posted 5 years ago

“I have not received the braces I paid for, can you provide a tracking number for the goods. Your Order has Been Sent - Invoice 99972”

Helpful Report

Posted 5 years ago

Brian, We're sorry you've not received your order yet. Whilst our web-site states international deliveries are usually within 5-7 working days (which would be 7th September - allowing for extra day processing when ordering on a bank holiday), Royal Mail have advised us it can take longer. We will contact you separately with your tracking information. Please bear in mind,, the best way to follow up on the delivery information of an order you've made is to contact our customer services, via telephone, email or online chat rather than leaving a review which isn't directly reviewed by customer services.

Posted 5 years ago

“Regrettably I have to report that my experience with your company has not been good 1) The elasticity of the braces is not sufficient. 2) The left hand sliding clip fails. These are the most expensive braces I have ever bought and expected much better moreover the whole exercise has cost me half the cost of the product in postage. Also no returns label provide.”

Helpful Report

Posted 5 years ago

We're sorry you've had a bad experience with the braces you received. Enclosed with orders we dispatch is a returns form. If you give our customer services team a call to discuss your reason for return and they can arrange a pre-paid returns label for you.

Posted 5 years ago

“Braces arrived broken not impressed at all.”

Helpful Report

Posted 5 years ago

We are very sorry to hear your order has been delivered damaged. This is not in keeping with our standard of products or fulfilment of our customers' orders. Please contact our customer services team and they will help to resolve for you.

Posted 5 years ago

We are sorry to hear your order arrived broken. Please contact customer services to arrange replacement.

Posted 5 years ago

“Item which was apparently in stock, wasn't. Don't know when I am going to receive it. Totally teed off!”

Helpful Report

Posted 5 years ago

“The bracers looked good but the trouser clips are totally substandard .disapointed !”

Helpful Report

Posted 5 years ago

“Your website makes much of your service and highlights the next day delivery if ordered before 3pm. What you DONT say is that you mean business days. So ordering, as I did, before 3pm Friday did not mean I would get delivery on Saturday. Even though I paid the premium delivery rate. Being a Bank Holiday I didnt in fact get my order til Wednesday. Some service eh?! Why if other providers can deliver over weekends and I actually had a delivery on the Sunday cant you? The braces themselves were OK.”

Helpful Report

Posted 5 years ago

“1. When I first registered with British Braces I received an e-mail that contained the full password I had set up, there available for all to see. 2. I wrote an enquiry about whether the heavy duty braces had firmer clips than standard and also asked what size buttons I would need for button down type and whether they had any other than the two types listed. I received a reply that said "Yes we do have heavy duty braces and we do have buttons" and supplied the links to the items I was asking about. 3. Opting for the heavy duty clip type, I selected the 35mm width filter on the web page and was shown a selection of 16. I chose the type I liked, but looking at the product details found they were 41mm. I tried more samples and found all were 41mm. On enquiry I was told "Yes there are a few in the wrong page" 4. On receiving the 41mm wide heavy duty braces I wore them for a day and the clips slipped off twice, not much better than my old pair.”

Helpful Report

Posted 6 years ago

“I TRIED REPLYING TO YOU EMAIL BUT IT APPEARS TO BE A 'NO REPLY' OPTION. HELLO BRITISH BRACES, I RECEIVED PROMPTLY AND WAS REALLY PLEASED WITH MY PURCHASE. HOWEVER, IT WAS MY FIRST ORDER AND I DIDN'T RECEIVE MY DISCOUNT. I MESSAGED YOU AND ASKED HOW TO GO ABOUT IT AS I COULD SEE NOTHING ON MY PHONE TO INCLUDE THE DISCOUNT. I DIDN'T RECEIVE A REPLY SO AFETR A WEEK OR MORE I ORDERD THEM ANYWAY. REGARDS, CATHERINE SPINKS”

Helpful Report

Posted 6 years ago

British Braces is rated 4.7 based on 2,834 reviews