Broadband Wherever Reviews

Name: Broadband Wherever
Rating: 2.73

2.7 Rating 15 Reviews

40 %

of reviewers recommend Broadband Wherever

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2.7

Based on 15 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Certainly. The team at fusionforensics.tech left an indelible impression, exceeding my expectations. My encounter with their financial expert showcased a remarkable blend of friendliness, insightful inquiries, and meticulous risk assessment. This personalized approach ensured tailored advice aligned with my individual needs and aspirations. Despite possessing extensive knowledge, the financial expert fostered a comfortable atmosphere, devoid of any coercive tactics. The seamless transition of my financial holdings, ably managed by their assistant, added another layer to the positive experience. I wholeheartedly endorse fusionforensics.tech to those in pursuit of reliable financial counsel, assuring a gratifying decision.”

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Posted 2 months ago

“I agree with previous comments. Having been told we had used our allowance in the first week, we increased our package. Same thing happened but no idea how! We have requested access to data usage but no response! We are now relying on an EE mobile data device. Cheaper and more reliable”

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Posted 4 years ago

“*****DO NOT BUY FROM BROADBAND WHEREVER****** Absolutely appalling service. When initially setting up the service the Broadband Wherever salesperson was rude and abrupt to my partner on more than 1 occasion. Installation was delayed whilst they were trying to check the government grant and they were very pushy to us to get the sale. After less than 1 month since installation our internet was barred saying we had used 101% of our 100GB/month allowance. This was after less than 12 days! We currently pay £65/month for 100GB and this is far in excess of what we would ordinarily use. Not only that but they claim they are not allowed to tell us why or how this has happened but could "amazingly" offer us a bolt on 100GB package for an additional £75/month. So that would be £140/month for internet. An absolute joke. Allegedly we used 37GB in 1 day even though we were out for most of the day and the only explanation that they could offer is that possibly it was 'a phone syncing to the cloud?'. GARBAGE!!! This is a complete con. I would advise anyone thinking of taking up this service to find another company as I now have to go down the lengthy and arduous ombudsman route to try to prove what they are doing is a scam and I'm locked in to £65 month until then. Don't be fooled by the sale pitch. They are happy to help until you are locked in to their contract then they just want more money. You have been warned.”

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Posted 4 years ago

“Absolutely USELESS!! We live in an area with bad BB so opted for satalite bb. They told us 10gb would be enough for our family of 5!! Wrong. We use 10gb in a day?! When we called to cancel as it was over 14days they said its tough. The only way out is to pay 2 years of the £25 per month subscription!! To top it all the speed is rubbish! Be warned. I only wish my husband had read reviews before he signed us up.”

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Posted 7 years ago

“We installed 110gb package in the middle of April 2015 and the honeymoon was amazing....and then..latency delays, we had to physically unplug the wifi router 10 times a day to get it to find the www at all. Speed....absolutely cr@p. Their head office, don't waste your time. Now, I don't use it but I'm trapped in a 12 month contract. I was a top packet subscriber, ie £99 a month for the 100gb. BTW you only get 40gb then it's throttled. I had to pay the balance of the contract to cancel....£600. Other option, £99 to downgrade and then 6 months at £25 a month for the remaining 6 months. This was the cheapest option and do they care? Not a bit. They actually laughed and said it was where I lived that caused the issues as their equipment was "infallible". Honestly guys, don't fall for their BS”

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Posted 8 years ago

“No support out of office hours ,no support weekends, no support national holidays, no connection or usable speed in the evenings, never returned any calls regarding connection issues, if you want a system that will work and is usable don't buy this one, no return or guarantee, if it doesn't work you will have to pay them for the privilege.”

Helpful Report

Posted 9 years ago

Broadband Wherever is rated 2.7 based on 15 reviews