Broadband Wherever Reviews

Name: Broadband Wherever
Rating: 2.73

2.7 Rating 15 Reviews

40 %

of reviewers recommend Broadband Wherever

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2.7

Based on 15 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As has been written in another review here, the service is slow and is incredibly expensive for the tiny amount of data you get: Ofcom estimates that current family data usage is at 190GB/month: we get 10GB for or £27 a month. It runs out within a week despite us using our devices' mobile data and an EE mini WiFi device device (£27 for 60GB). The company can't or won't tell us what's eating up our data, due to data protection laws: when I asked why I couldn't have access to my own data, I was told it was held in Italy and I'd need a court order. I'm stuck in a 12-month contract, desperate to find a viable alternative to my rural internet woes: this is most definitely not it.”

Helpful Report

Posted 5 years ago

“They served a purpose for a good while, although incredibly expensive for the amount of data you get. Then they upsold to the 100gb package (which we took as their 45gb is just not enough for a family) - if you do this read, re-read and question the terms, the additional 55gb is for static webpages and email - who needs 55gb for static pages and email at an additional cost of c£50pm. Then when we tried to downgrade as the 100gb service was mis-sold, they wanted to charge a downgrade fee, (trading standards have been informed of this). All in all their service is slow, broadband is acceptable at best, with constant downtime, we switched to a wireless provider that delivers a far superior service, lightning speeds at a cheaper price.”

Helpful Report

Posted 6 years ago

“variable connection rate (sometimes v slow, other times nearer 12Mb/s) make this unreliable as our only source of internet connection. we had hoped to rid ourselves of the 1 Mb/s land line service, but have had to keep it as a back-up. sometimes that's faster than satellite as websites sometimes seem to 'hang' due to long ping times. also unlimited usage on land line make it the only sensible option for streaming TV. we got through our 25Gb monthly satellite allowance in only 2 weeks and without the copper wire broadband we would have been completely off-line for the rest of the month. great idea, but needs to improve ping and unrestricted usage to properly compete in the market.”

Helpful Report

Posted 9 years ago

Broadband Wherever is rated 2.7 based on 15 reviews