Broadway Partners Reviews

Name: Broadway Partners
Address: Tithebarn Street, Liverpool
Rating: 4.60

4.6 Rating 284 Reviews

93 %

of reviewers recommend Broadway Partners

Company Reviews

Questions

Metrics

4.6

Based on 284 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07595702569

Email:

anne.peters@broadwaypartners.co.uk

Location:

Tithebarn Street
Liverpool
L2 2DT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only joined recently but service from all staff highly efficient and friendly. Communications good too. Signal strength good. All great so far.”

Helpful Report

Posted 2 years ago

Thanks a lot Ian!

Posted 2 years ago

“Sue from Broadway went above and beyond to get the installation done within days of making contact and sorting the paperwork we needed for ABC funding. Installation was done well & the internet service has been working fine since. So much better than the woeful 1MB offering from BT!”

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Posted 2 years ago

Thank you Shaun, that's very nice of you. I've let Sue know as well and she's very happy to read this.

Posted 2 years ago

“Right from the start Broadway Partners have been extremely helpful and knowledgeable about our requirements and have managed our installation and subsequent teething problems with professionalism and empathy. I feel safe in the knowledge that I have chosen the right company and am happy to recommend them to my neighbours and friends. 10 out of 10!”

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Posted 2 years ago

Oh what a wonderful review to read, thank you very much Beverley. I'm glad you feel safe with us and do just let us know should you need anything more.

Posted 2 years ago

“Excellent service, and a very impressive reading lamp, many thanks”

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Posted 2 years ago

You'll have to get some new books to get 'up to speed' with your new reading lamp! :) Thanks Phil!

Posted 2 years ago

“Great service, pleasant staff, no long queues listening to a repetitive message telling me that you’re extremely busy and receiving a large volume of calls. Broadband pretty reliable although a little erratic at the moment. On the whole, customer service leagues ahead of anyone else and a pretty good product. Keep it up.”

Helpful Report

Posted 2 years ago

Thanks Vincent! We're glad to hear you've been able to contact our team quickly and effectively. I understand your newly connected and once your connection had settled in, your should see peak performance as you'd expect. Do get in touch should you need any further assistance though.

Posted 2 years ago

“Delighted with the service we received, delighted with the product. The site staff turned up when they said, and the office staff were patient and polite in explaining the process. Would recommend them 100%”

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Posted 2 years ago

Thank you very much Brian, what a lovely review to read! We couldn't be more pleased. Do let su know should you need anything more.

Posted 2 years ago

“After years of having to accept atrocious service from copper wire providers it came as an unbelievable experience to actually be able to communicate on first name terms and achieve download speeds previously thought as wishful daydreams. Cannot praise them enough. Poles and wires are for the birds.”

Helpful Report

Posted 2 years ago

Thanks a lot Michael, glad to hear your installation has gone well and copper can be a thing of the past!

Posted 2 years ago

“Following a few teething issues during installation the service provide by Broadway has been excellent. They resolved a service problem due to a power outage within 30 mins of being called.”

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Posted 2 years ago

“All our dealings and interactions so far, with Broadway Partners have been prompt and professional. In some instances responses even returned out of office hours. A special thank for this to Michelle Nhan”

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Posted 2 years ago

“Excellent service - great communication throughout set up and the team that completed the installation were great. Have had to call technical support once and they were brilliant at troubleshooting and resolving the issue very quickly.”

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Posted 2 years ago

“Having had a very poor experience of other internet providers, I was very sceptical that Broadway would be able to supply a fast WiFi connection to our home but so far so good! The installation was very smooth, boosters were provided to extend the range of the signal in the house and now we have speeds that allow streaming and do not appear to drop out at all. Thank you very much!”

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Posted 2 years ago

“Excellent service so far and a very good speed obtained considering we live in the countryside. Long may it continue, thank you.”

Helpful Report

Posted 2 years ago

What great news, glad to hear all is well, thank you Anne!

Posted 2 years ago

“For almost two years we did not join the rest of the hamlet with Broadway Partners. A major mistake. For that period we limped on with a 4G hub with WiFi from just acceptable to poor. Unpredictable and unreliable. So gave up and decided to move to Broadway Partners. They proved very quick, very reliable and delivered what they promised. Predictable and reliable broadband. Have already had comments from contacts abroad on the much improved quality of video calls. Just do not make our mistake. Move to Broadway without delay. The stress levels will drop immediately.”

Helpful Report

Posted 2 years ago

Thank you very much Andrew, we're all made up to be reading this today among the team.

Posted 2 years ago

“A fairly new service for us. Helpful, careful installation and early teething problems were resolved promptly. Very happy with the speeds we are achieving.”

Helpful Report

Posted 2 years ago

Thank you for your kind review!

Posted 2 years ago

“Internet speeds have been really good. Michelle was also excellent dealing with come questions I had in the setup process”

Helpful Report

Posted 2 years ago

Thanks Paddy, We're glad to hear your getting a great speed and that Michelle was excellent in dealing your your questions.

Posted 2 years ago

“Hi there! I have rated Broadway Partners excellent because they are! We have recently moved to a rural area and they have been ‘excellent’ from sales, installation, support, internet speed, I cannot rate them highly enough! If you live in a rural area, and Broadway Partners supply broadband in your area, don’t waste time looking anywhere else! John”

Helpful Report

Posted 2 years ago

Thank you so much John, that's very much appreciated!

Posted 2 years ago

“The contact I have had with Broadway has been very friendly and helpful and they have communicated very effectively.”

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Posted 3 years ago

“So far the internet has been very good and the company as a whole have been very good with customer service also.”

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Posted 3 years ago

“Only been a customer for a few weeks but customer service is proactive, friendly and the broadband service has delivered the required/advertised speed and reliability.”

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Posted 3 years ago

“We are delighted with the very good speed of 105 or thereabouts, so much more than the 3 to 4 we had before. Great result.”

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Posted 3 years ago

Broadway Partners is rated 4.6 based on 284 reviews