Broadway Partners Reviews

Name: Broadway Partners
Address: Tithebarn Street, Liverpool
Rating: 4.60

4.6 Rating 284 Reviews

93 %

of reviewers recommend Broadway Partners

Company Reviews

Questions

Metrics

4.6

Based on 284 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07595702569

Email:

anne.peters@broadwaypartners.co.uk

Location:

Tithebarn Street
Liverpool
L2 2DT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Broadway's customer service has been great since we were connected to their fibre network in February. Any teething issues we've had have been dealt with quickly and efficiently. Very happy with the broadband and VoIP services”

Helpful Report

Posted 2 years ago

“They keep you informed and are prompt to resolve issues. A special mention to Sue. Thank you.”

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Posted 2 years ago

“A great improvement on BT! I am receiving good download speeds and am very happy with the result. I'm a little concerned about the possible vulnerability of the outside cable, but recognise that this is necessary. Thank you for rescuing me and installing so promptly.”

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Posted 2 years ago

“Great product so far and good value for money. We are truly in the middle of nowhere and up to now we are receiving strong signal and internet working well. What is really distinctive is the customer service which is seriously some of the best customer service I have ever experienced. Michelle replied almost immediately every time, sorted everything out quickly and efficiently and always in a very friendly way. Outstanding!”

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Posted 2 years ago

“Five star service from Broadway Partners and their agents on the island. Download and upload speeds are more than acceptable and the entire experience is seamless and efficient.”

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Posted 2 years ago

“Found the service and support excellent!”

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Posted 2 years ago

“Good customer service. Have had fibre installed since December and there have been no problems to-date. Enjoying the fast internet speeds whilst living in a rural community. Thank you Broadway.”

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Posted 2 years ago

“The difference between Broadway and other providers is that when the customer is told it will be dealt with, it is. The whole organisation is customer centric and this generates total confidence.”

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Posted 2 years ago

Awh thanks a lot Mike, and thanks for speaking with us recently. Glad we could sort it out for you!

Posted 2 years ago

“Can not fault the installation process; the work was done to a high standard, with clear efforts to produce an installation to our requirements and done neatly and cleanly. Assistance with the grant paperwork was done by email, which was responsive and effective.”

Helpful Report

Posted 2 years ago

Thanks a lot Kenneth, glad it's all been smooth sailing for you and we hope you enjoy your new services!

Posted 2 years ago

“I have nothing but praise for Broadway Partners. When their system was installed we immediately saw a huge increase in speed. Since then (about 3 years i think) any problems have been rectified very quickly and we have been informed timeously of any developments. A special mention for Michelle who helped me out recently with rebooting the system.”

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Posted 2 years ago

“Absolutely first class service moving into our new property”

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Posted 2 years ago

“All round excellent service.”

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Posted 2 years ago

“Very helpful guiding us through the voucher scheme to cover the cost of installation for our fast fibre internet. Thank you”

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Posted 2 years ago

“Excellent Customer Service from start to finish. Any questions I had were answered quickly and honestly. The engineers, Sandy and Joe were super efficient, meticulous and very tidy workers. I would not hesitate to recommend this Company.”

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Posted 2 years ago

Thank you so much Fiona, what a wonderful review for us to read in the New Year!

Posted 2 years ago

“Excellent services, stable internet connection and helpful staff with any issue I have.”

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Posted 2 years ago

“Very helpful throughout the process.”

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Posted 2 years ago

“BroadwayOrganised everything from applying for my voucher from the welsh government to the installation engineerr arrived as planned had me up and running in a couple of hours excellent service and pleased to have a very fast Internet.thank you Broadway.”

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Posted 2 years ago

That's lovely to hear Roy!

Posted 2 years ago

“Extremely happy with the service would definitely recommend”

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Posted 2 years ago

“So glad I contacted Broadway - service was friendly, efficient and speedy, with a great deal of help provided with Welsh government ABC scheme application. My new dish and broadband were up and running within the week! Can't quite believe I now have 50Mb download & a consistent 20Mb upload speed (improved from 15Mb download & 0.75Mb with BT) - it's made a massive difference to working from home, and there's enough bandwidth for the kids to be online at the same time as I have a meeting (which there wasn't before).”

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Posted 2 years ago

Tracey, thanks for taking the time to leave your helpful review. We're made up your seeing the full benefits of your new connection.

Posted 2 years ago

“Friendly customer services. Priced well, as BT is the same cost and Broadway Partners is significantly quicker Internet. I get 55mbps which is faster than my Sky super fast broadband in our previous house. Only downside with this internet is that the weather can impact on service. However, Broadway explained this when we took it out. Overall it's very good.”

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Posted 2 years ago

Broadway Partners is rated 4.6 based on 284 reviews