Broadway Partners Reviews

4.6 Rating 284 Reviews
93 %
of reviewers recommend Broadway Partners
4.6
Based on 284 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
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Phone:

07595702569

Email:

anne.peters@broadwaypartners.co.uk

Location:

Tithebarn Street
Liverpool
L2 2DT

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Anonymous
Anonymous  // 01/01/2019
A great company with friendly professional support. Speeds are at least ten times faster than our previous supplier and are generally very reliable. On the rare occasion there has been any drop in service, the team respond quickly to let you know what’s going on and get things fixed quickly. We’ve recommended Broadway Partners to all our neighbours.
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Posted 4 years ago
Service personnel often appear before you realise that you have a problem! They are on the case very quickly and actually there have been very few issues needing addressed. Very impressed so far
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Posted 4 years ago
Excellent customer service and excellent installation. Can’t recommend highly enough
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Posted 4 years ago
Very efficient process and now have reliable internet connection
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Posted 4 years ago
Nice young lads who are keen to work and satisfy their customers. A few little problems at start up but I have never seen a system that goes perfect first time every time. Teething problems were resolved very quickly. Now running well with very good speeds. I am very happy with the service I have received.
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Posted 4 years ago
Excellent product great customer service and back up does what it says
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Posted 4 years ago
The team at Broadway couldn’t have been more helpful, both when discussing our service provision options and follow up communication and organisation of installation. We are very pleased to have chosen Broadway.
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Posted 4 years ago
Helpful, fast and efficient installation. Happy to work around our changing schedules. All the team , staff and technicians from beginning to end of installation were helpful and made the change over from old broadband to new smooth and are, to date, very pleased with the performance. Anna and Bruce Hayward-Blake
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Posted 4 years ago
We live in an isolated glen but BP have got the internet to us. It performs far better than our satellite link did at half the price. We have had to ring them a couple of times when settling into the new system and they responded quickly and sorted us out in a couple of hours- great service backup and you get to talk to real people.
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Posted 4 years ago
We found the installation process easy and the people involved very accommodating and professional. The service has been excellent since installation and quite a transformation from the half a Mb we only had access to previously!
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Posted 4 years ago
Since having broadband from Broadway in our village hall, the bookings have increased especially where social media is used. The local community council use the hall for their meetings, and people can now join in the meeting by Skype, Facetime and so on. Thanks Broadway excellent speeds and service
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Posted 4 years ago
Great company & great service. Our broadband connection is fast & all for a great price. Highly recommend!
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Posted 4 years ago
Excellent service from all departments. We had a number of teething problems which involved a couple of call outs which were sorted out to our satisfactions. The girls in the office at Liverpool kept us informed during the installation. and Michelle is a star.
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Posted 4 years ago
Copper wire broadband only reached this remote North Monmouthshire hamlet in 2007. At first it was slow and unreliable. And then it got even worse as more people in the area joined in to share the very limited bandwidth. By 2019 I was getting download speeds of around five megs and upload speeds that rarely exceeded one quarter of a meg. And the connection dropped constantly, probably, on average, more than once a day. Three years ago Open Reach installed fibre optic. Good news? You would have thought so, but no. The quoted maximum speed on fibre was a pathetic one meg download. Yes, really! Like everyone else locally, I stuck with the copper wire system. As a freelance journalist/photographer, I regularly file articles with a hundred plus associated RAW image files using file transfer services. It used to be a complete nightmare and often took a couple of days to get everything transferred. Last summer Broadway came and installed their broadband set up. It was utterly painless and took less than two hours to fit everything. I now get a very reliable fifty meg download speed and (for my purposes, far more important) a twenty meg upload speed. The eighty times faster uploads transfer articles and images in a few minutes, not a few days. In six months the connection has only dropped twice, once for an hour and once for about four hours. Each time this was on the back of storms so bad that trees were coming down all over the place. I am absolutely delighted with my Broadway Broadband. I have found them an extremely efficient company and very easy to deal with. The pricing seems sensible and competitive. It has made life so much easier for us here. I wholeheartedly recommend Broadway Broadband.
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Posted 4 years ago
Excellent product backed up with very good service
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Posted 4 years ago
We are very fortunate in having Ian Adamson on hand to sort out any problems we may have and is a font of knowledge re the system; especially to those of us who have little idea as to how things work. Still they say you are never to old to learn!!!!
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Posted 4 years ago
So much better Than BT!
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Posted 4 years ago
Immediate response to any problems and always great help if you phone the office. Really nice bunch of people. Always helpful, friendly, great service.
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Posted 4 years ago
excellent service
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Posted 4 years ago
Living in Arran you would expect really bad broadband. However Arran broadband is great we can stream movies while my son plays his Xbox and it not a problem.
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Posted 4 years ago
Broadway Partners is rated 4.6 based on 284 reviews