Broker Experts Limited Reviews

4.2 Rating 300 Reviews
81 %
of reviewers recommend Broker Experts Limited
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Phone:

01344 289201

Email:

michael.cummins@brokerexperts.co.uk

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Broker Experts Limited 1 star review on 17th February 2023
Zak
Broker Experts Limited 1 star review on 9th February 2023
Tracey Lester
Broker Experts Limited 1 star review on 21st June 2021
Christopher Holt
Broker Experts Limited 1 star review on 21st June 2021
Christopher Holt
Anonymous
Anonymous  // 01/01/2019
Goes by a few names on GoCompare with the cheapest quotes to attract you (Broker Experts, Van Insurance Expert, First Choice, etc.). Once purchased you are required to have a phone call where they pick apart everything you selected (Job, Address, Social/Commuting/Business Mileage, Vehicle and why you even need it). They then update the quote to over double, and if you cancel you have to pay £75+ because of their 'terms and conditions' (regardless of 14 day cooling off period laws). AVOID. Go to a proper company like SwitchCover, Admiral, etc. and not a dodgy broker like this. Also the customer service is absolutely disgraceful, they intend to make you out to be a liar to bump up the quote. I even had to prove my job and address in 'fraud prevention'. Good luck if you ever need to make a claim if that is how they treat you on sign up!!!
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Posted 3 years ago
Insurance document not clear, I don`t know what is included . No contact with company - no answer for e-mail, nobody picking up the phone.
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Posted 3 years ago
FRUAD... Be AWARE. They show the lowest quote get a payment and then ring you back and want more money to be paid. If you dont want the insurance, they then charge you £100. AVOID
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Posted 3 years ago
Awful company. Extremely poor customer service. I would never use this company again. God help you if you need to make a claim. AVOID!
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Posted 3 years ago
Total con artists bought premium on go compare they then phone next day to validate, no details had changed but they tell you the policy is £300 more or it costs £75 to cancel total joke, AVOID AT ALL COSTS
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Posted 3 years ago
Total con artists purchased on go compare and nothing changed!!!! then they phone next day saying the premium is £300 higher or £75 to cancel , Please avoid.
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Posted 3 years ago
Very bad company, poor costumer service, took 40 days for claim still waiting, Long waiting time , They will disconnect your call several time , nobody will call you , you have spend hours to reached one advisor, not to be recommended to anyone
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Posted 3 years ago
I will think 1000 time to buy insurance from this company, costumer service very poor , long waiting time , they will cut your call several time , you lost your , nobody will call you back , you have to call again , simple thing this company make it harder For costumer , not recommended at all
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Posted 3 years ago
Scam company they take your deposit then doing insure as required they then find a reason to requote you in what they call there valadation proses “should be called we’re going to just rob you”to up your price knowing ya not going to agree and then charge you a £75 fee total scum and I believe the scum bag sales guys get a cut of every one they refuse and get £75 off I recommend that any one who’s had an issue with this scam company goes to the insurance financial ombudsman
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Posted 3 years ago
Do not trust this company on gocompare or any other site. I purchased a policy for my van insurance from this company through gocompare and paid the annual premium. I received a call later saying my details did not match the address listed. My licence , previous insurance and bank details are all at my current address. I sent them copies and was told I failed validation. They then said after a few hours they have found me another company but the premium went up by £100 then quoted. I said please just refund as I have other sites quoting similar to the original price. They then said I have already purchased the policy and unsure had begun. I asked how.is this possible when the original quote was not accepted and asked how I was insured when I was being denied cover. They then proceeded to say I would be charged £75 admin fee for cancellation. Don't believe the price quoted and do not pay any policy upfront as once this company has your money they will any excuse not to refund any of it. I wished I stayed away from gocompare now and will never be using such a bogus site. You will.be ripped of by this company and and excuse not to cover you so they can increase there premium. I wished I read the reviews before dealing with this company as they are not good reviews. I have raised a complaint with gocompare as to false pricing but I don't have any faith in gocompare either before this even go forward. They are just a big web company that will always look to the money before a individual.
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Posted 3 years ago
This is one of the worst companies ive dealt with.I had my insurance with them for 5 weeks.I was charged 500£ as the first payment,then another 208,as the second payment.My bussines didnt went well so i had to cancel my insurance.When i phoned them i was told i have to pay an extra 390£ to have it cancelled.This company is a joke! This will take for an 5 weeks courier insurance to pay over 1000£,and being told that is term and conditions o agreed to! I strongly reccomend you do not use this company as your insurer cause they dont care about you at all,you re good just to pay them and thats it!
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Posted 3 years ago
Total scam, please please do not use on any compare websites. they take your money and try to find a reason to reqoute when they call you to 'validate'. And charge £75 when you cancel because there asking for another £500.
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Posted 3 years ago
Total scam, please please do not use on any compare websites. they take your money and try to find a reason to reqoute when they call you to 'validate'. And charge £75 when you cancel because there asking for another £500.
Helpful Report
Posted 3 years ago
Broker Experts Limited is rated 4.2 based on 300 reviews