BT Reviews

1.4 Rating 698 Reviews
9 %
of reviewers recommend BT
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How quickly does BT resolve customer queries?
(3 days ago)
Greater than 51% of reviewers feedback is BT takes over a week to resolve customer queries.
(3 days ago)
B-
69.74%
Industry Average
Had a very complex situation resolved, the man I spoke to had excellent customer service skills, explaining everything as we spoke, he was very patient as I am a bit of a dinosaur when it comes to technology. Well done BT, you should employ more people like him.
- Tracey Rogers
Reported line fault on Tuesday 25th august repaired Wednesday 26th august Excellent service
- I M Jones
He is by far the best customer service person that I have spoken to on BT.
- Wayne Fox