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BT Reviews

1.4 Rating 816 Reviews
9 %
of reviewers recommend BT
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Ask a question and get answers from people who are customers of BT.
How quickly does BT resolve customer queries?
(2 days ago)
Greater than 52% of reviewers feedback is BT takes over a week to resolve customer queries.
(2 days ago)
74.77%
Industry Average
Updated our broad band, good service, and good product, fibre optic broadband. Good customer service, always polite
- Julie Spencer
BT customer service has been excellent, operators have been helpful and very efficient and friendly
- elsie mcguire
Had a very complex situation resolved, the man I spoke to had excellent customer service skills, explaining everything as we spoke, he was very patient as I am a bit of a dinosaur when it comes to technology. Well done BT, you should employ more people like him.
- Tracey Rogers