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BTOD.com - BTOD Reviews

4.7 Rating 315 Reviews
94 %
of reviewers recommend BTOD.com - BTOD
4.7
Based on 315 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read BTOD.com - BTOD Reviews

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BTOD.com - BTOD 5 star review on 18th May 2026
Louis Gonzalez
BTOD.com - BTOD 5 star review on 22nd October 2025
Paul Lee
BTOD.com - BTOD 5 star review on 8th October 2025
Keith Mills
BTOD.com - BTOD 5 star review on 5th September 2025
Anthony Zias
BTOD.com - BTOD 5 star review on 2nd May 2025
Alexander N.
BTOD.com - BTOD 5 star review on 2nd May 2025
Alexander N.
BTOD.com - BTOD 5 star review on 2nd May 2025
Alexander N.
131
Anonymous
Anonymous  // 01/01/2019
Bought a refurbished Steelcase Leap v2. It shipped the next day. I used videos from BTOD.com to assemble it, so easy and quick. The BTOD site also had a post reviewing the features of the chair to make an informed decision and I was able to save on the cost of buying it brand new. Would recommend BTOD for future office chair purchases.
Helpful Report
Posted 7 months ago
Hi there! Thank you for the fantastic 5-star review! We’re so glad to hear that your experience with the refurbished Steelcase Leap v2 was smooth and that our videos helped make assembly a breeze. It’s also great to know that our feature reviews aided in your decision-making process. We appreciate your recommendation and look forward to assisting you with future office chair purchases! Warm wishes, Team BTOD
Posted 7 months ago
Absolutely fantastic. The quality for the price is ABSOLUTELY UNMATCHED. I can now actually sit and write at my desk for longer than an hour or two. Recently wrote my most recent script in this chair and it was comfortable from start to finish.
Helpful Report
Posted 7 months ago
Hi there! Thank you for your absolutely fantastic 5-star review! We’re thrilled to hear that our AMEAP chair has allowed you to write comfortably for extended periods. It’s wonderful to know that you found the quality to be unmatched and that it has made such a positive difference in your work! If you need any assistance or have questions in the future, don’t hesitate to reach out! 866-733-0698 Warm wishes, Team BTOD
Posted 7 months ago
easy, fast and secure
Helpful Report
Posted 7 months ago
Hi Kevin! Thank you for your amazing 5-star review! We’re delighted to hear that you found your experience with us to be easy, fast, and secure. It's always our goal to provide a seamless shopping experience! If you have any questions or need assistance in the future, feel free to reach out! 866-733-0698 Warm regards, Team BTOD
Posted 7 months ago
Good product and price
Helpful Report
Posted 7 months ago
Hi Steven! Thank you for your wonderful 5-star review! We're delighted to hear that you find our product and pricing to be great. Your satisfaction is our top priority, and it’s always rewarding to know we're hitting the mark! If you need any assistance or have any questions in the future, feel free to reach out! 866-733-0698 Warm regards, BTOD
Posted 7 months ago
Ordered the Ameap chair, got it right on time and the assembly was only 2 pieces. Chair feels amazing, even going from a Secret Labs Titan Evo to this felt like a massive upgrade. The lumbar support is by far the best part. My only gripe is that the razor skate wheels work *too* well that it doesn't stay in place on my tile floor (I should've considered that myself). Overall great quality and great bang for your buck.
Helpful Report
Posted 7 months ago
Hi Michael! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're enjoying your Ameap chair and that it feels like a significant upgrade for you. The lumbar support truly is a game-changer! Warm regards, BTOD
Posted 7 months ago
Called and spoke with a member of the team who was extremely helpful in helping make the decision to buy a refurbished chair.
Helpful Report
Posted 7 months ago
Hi Edward! Thank you for your fantastic 5-star review! We’re so glad to hear that our team was able to help you make a confident decision on your Refurbished Leap chair. Your satisfaction means the world to us! If you have any more questions or need assistance in the future, don’t hesitate to reach out! 866-733-0698 Warm wishes, BTOD
Posted 7 months ago
Not much to say the chair is perfect
Helpful Report
Posted 7 months ago
Hi Garret! Thank you so much for your fantastic 5-star review! We’re thrilled to hear that your refurbished Leap chair has been perfect. Knowing you’re comfortable and happy truly makes our day. Making customers smile is what we love most. 😊 If you ever need anything at all, we’re always here and happy to help! Thanks again for being part of the BTOD community!
Posted 7 months ago
the website is pretty intuitive. I watch the YouTube video how they refurbished chairs it looks pretty good.
Helpful Report
Posted 7 months ago
Hi Ivan! Thank you for your wonderful 5-star review! We're delighted that you found our website intuitive and enjoyed our YouTube videos showcasing the refurbished chairs. It's great to hear you found the information helpful! Your support means a lot to us, and we’re here to assist you whenever you need! Warm wishes, BTOD.com
Posted 7 months ago
last step kind of blew up
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Posted 7 months ago
Awesome deal!
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Posted 7 months ago
Hi Seth! Thank you for your amazing 5-star review! We're thrilled to hear that you found an awesome deal with us! It's always our aim to provide great value to our customers. Your support means a lot to us, and we can't wait to welcome you back for your next purchase! Warm wishes, BTOD.com
Posted 7 months ago
Great site. YouTube channel reviews are super helpful in making my decision. A lot to consider.
Helpful Report
Posted 7 months ago
Hi Richard! Thank you for your fantastic 5-star review! We're so glad to hear that you found our site and YouTube channel reviews helpful in making your decision. It's our goal to provide as much information as possible to assist our customers! We truly appreciate your feedback and support, and we’re here for you whenever you need us! Warm wishes, BTOD.com
Posted 7 months ago
The chair is great. This is my second Steelcase chair from BTOD. But the state of the shipping box both times was horrendous. The box it was shipped in was destroyed. Amazingly, there wasn't any damage to the chairs.
BTOD.com - BTOD 5 star review on 22nd October 2025
Helpful Report
Posted 7 months ago
Hi Paul! Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you love your new Refurbished Steelcase Amia chair and that it arrived safely, despite the condition of the shipping box. We really appreciate you sharing the photo we’ve passed your feedback and picture along to our FedEx rep, who will look into where this went wrong to help prevent it in the future. We’re grateful for your continued business and can’t wait to serve you again! Warm wishes, BTOD.com
Posted 7 months ago
The chat with Kent was good!
Helpful Report
Posted 7 months ago
Hi William! Thank you for your awesome 5-star review! We're delighted to hear that you had a good chat with Kent. It's always fantastic to know our team is providing the support you need! Your feedback is greatly appreciated, and we look forward to assisting you again in the future! Warm wishes, BTOD.com
Posted 7 months ago
Customer service (April?) was lovely
Helpful Report
Posted 7 months ago
Hi Peter! Thank you for your lovely 5-star review! We're thrilled to hear that you had a positive experience with our customer service team. It's wonderful to know that April made a great impression we think she’s fantastic too! Your feedback is invaluable to us, and we appreciate your support of BTOD! Warm wishes, BTOD
Posted 7 months ago
Can’t wait to get my chair! Love the YT videos!
Helpful Report
Posted 7 months ago
Hi Maricel! Thank you for your fantastic 5-star review! We're so glad to hear that you're excited about your new chair and enjoying our YT videos. It’s great to have you as part of our BTOD community, and we can’t wait for you to experience the comfort and support of your new purchase! Your enthusiasm means so much to us. Thank you for choosing BTOD! Warm wishes, BTOD tEAM
Posted 7 months ago
Very satisfied with my BTOD purchase. The first chair didn't work out for me and I returned it with no issues. BTOD issued a full refund. After additional research and getting advice from BTOD's staff I found a different chair that BTOD also sold. This second chair works much better for me. I highly recommend this store.
Helpful Report
Posted 7 months ago
Hi Charlene! Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a smooth return process and found a chair that suits your needs perfectly. Our team is always here to help you navigate your options, and it’s fantastic to know we could assist you in your search for the right fit. Your recommendation means the world to us, and we truly appreciate your support! Warm regards, BTOD
Posted 7 months ago
Great chair, I was thinking it was too much to spend on one but when I get it I understood the hype lol
Helpful Report
Posted 7 months ago
Hi Joshua, 😊 Thank you for the amazing 5-star review! We're so glad to hear that you’re loving your chair and that it exceeded your expectations. Sometimes it’s worth that extra investment when you find the perfect fit, right? Your satisfaction means the world to us, and we truly appreciate your support! Warm wishes, BTOD.com
Posted 7 months ago
My refurbished chair arrived timely and was as advertised. My only concern is that the chair wobbles slightly left to right. Does not hurt the function of the chair, but raises concern about possible problems ahead.
Helpful Report
Posted 7 months ago
Hi there! 😊 Thank you so much for the 4-star review and for sharing your feedback. We’re glad to hear your chair arrived quickly and matched your expectations! We definitely want to make sure it feels solid and worry-free for you. We just sent you an email from service@btod.com, feel free to reply directly to that message, or you can also reach us at 1-866-733-0698. We’d love to help make sure everything’s perfect with your chair. Thanks again for choosing us we truly appreciate your business! The BTOD Team
Posted 7 months ago
I didn't have the smoothest experience getting my new office chair, but BTOD customer service was really nice and helpful getting the issues i had resolved. It seems my first chair was a lemon, but they quickly and without complain sent me a replacement. Sending the first chair back was a pretty smooth process, and customer support helped me through all the steps. I'm really enjoying my new Leap V2, and would recommend BTOD.
Helpful Report
Posted 7 months ago
Hi Michael, Thank you for taking the time to share your experience with us and for the fantastic 5-star review! We sincerely apologize for the initial hiccup with your order, but we’re thrilled to hear that our customer service team was able to resolve it for you. It’s wonderful to know you’re enjoying your Leap V2 chair—there’s nothing better than finding the perfect fit for your workspace! Your recommendation means a lot to us, and we appreciate your understanding and patience throughout the process. Warm wishes, BTOD.com
Posted 7 months ago
Wow! Just what we were looking for. Our adult son with autism is super hard on office chairs. We usually have to replace them every year. But he's got his work cut out for him on this chair! It is super sturdy and I think it can stand up to his constant rocking. Thank you so much!
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Posted 7 months ago
Hi Kim, Thank you so much for your fantastic 5-star review! We're thrilled to hear that the Heavy Duty Intensive Use Leather Office chair is meeting your son's needs and standing up to the challenge of his rocking. It’s always our goal to provide sturdy and reliable chairs, and we’re glad that we could deliver for you! Your feedback is truly appreciated, and we look forward to serving you again in the future! Warm wishes, BTOD.com
Posted 7 months ago
BTOD.com - BTOD is rated 4.7 based on 315 reviews