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BTOD.com - BTOD Reviews

4.7 Rating 315 Reviews
94 %
of reviewers recommend BTOD.com - BTOD
4.7
Based on 315 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read BTOD.com - BTOD Reviews

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BTOD.com - BTOD 5 star review on 18th May 2026
Louis Gonzalez
BTOD.com - BTOD 5 star review on 22nd October 2025
Paul Lee
BTOD.com - BTOD 5 star review on 8th October 2025
Keith Mills
BTOD.com - BTOD 5 star review on 5th September 2025
Anthony Zias
BTOD.com - BTOD 5 star review on 2nd May 2025
Alexander N.
BTOD.com - BTOD 5 star review on 2nd May 2025
Alexander N.
BTOD.com - BTOD 5 star review on 2nd May 2025
Alexander N.
131
Anonymous
Anonymous  // 01/01/2019
Returned the initial chair with no problem at all and purchased a mesh one. Works perfectly for me!
Helpful Report
Posted 7 months ago
Hi there, Thank you for your stellar 5-star review! We're delighted to hear that your experience with returning the initial chair and purchasing the mesh one went smoothly. It’s great to know the new chair is working perfectly for you! We appreciate your feedback and look forward to helping you again in the future! Warm wishes, BTOD
Posted 7 months ago
Great quality and delivery
Helpful Report
Posted 7 months ago
Hi there, Thank you for your amazing 5-star review! We're thrilled to hear that you found our quality and delivery to be great. Your feedback truly means a lot to us, and we can't wait to assist you again in the future! Warm wishes, BTOD
Posted 7 months ago
Excellent and accurate product information. Efficient and cost effective shipping, and superior product support made this a very easy and highly satisfying purchase. BTOD will be my first stop next time I need office furniture.
Helpful Report
Posted 7 months ago
Hi there, Thank you for your wonderful 5-star review! We’re delighted to hear that you found our product information to be excellent and accurate. It's great to know you appreciated our efficient shipping and superior support for your Refurbished Leap V2. We look forward to being your first stop for office furniture in the future! Warm wishes, btod.com
Posted 7 months ago
Good
Helpful Report
Posted 7 months ago
Hi Johnny, Thank you for your review! We appreciate your feedback and are glad to hear you found our service good. If there's anything specific, you'd like to see improved, feel free to let us know (service@btod.com). Warm regards, BTOD.com
Posted 7 months ago
Great service
Helpful Report
Posted 7 months ago
Hi Zaprin, Thank you for your fantastic 5-star review! We’re thrilled to hear that you had a great experience with our service. Your support means everything to us, and we look forward to helping you again in the future! Warm wishes, Team BTOD.com - BTOD
Posted 7 months ago
Ordering a second upgraded chair. Love BTOD
Helpful Report
Posted 7 months ago
Hi Troy, Thank you for your fantastic 5-star review! We’re so glad to hear that you loved your first chair enough to order a second upgraded one (Refurbished Leap V2 by btod). Your satisfaction means the world to us, and we’re thrilled to be your go-to for quality office seating! Warm wishes, BTOD.com
Posted 7 months ago
After hours of research and way too many YouTube rabbit holes comparing Steelcase, Haworth, and Herman Miller chairs, I finally landed on the Refurbished Lamia (Leap Frame + Amia Seat) from BTOD. I even tested a few Herman Miller models in person, but honestly, the price tags were wild. Since I work from home 4 out of 5 days, lower back support was non-negotiable. I spend around eight hours a day at my desk, and even though I try to get up and move, sometimes five hours fly by before I realize it. That’s why this decision took so long I wanted something that’d last and actually take care of my back. What really sealed the deal for me was the BTOD refurbished pricing. The value was unbeatable for a Steelcase model in this condition. Setup was super easy, delivery arrived exactly when promised, and the comfort difference is unreal. I can immediately tell when I’m sitting in an office chair that isn’t my Lamia. I’ve already recommended BTOD and this chair to my colleagues, and I might have to buy another one soon because my partner keeps stealing mine (can’t even blame them, it’s that comfortable). If you’re on the fence especially comparing top brands this refurbished Lamia is the sweet spot between quality, comfort, and price.
BTOD.com - BTOD 5 star review on 6th October 2025
Helpful Report
Posted 7 months ago
Hi Nancy, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you’re enjoying your Refurbished Lamia and that it’s providing the support you need for those long work hours. Your detailed comparison and thoughtful decision making process really highlights the value we aim to deliver at BTOD. We appreciate your recommendations to your colleagues and totally understand why your partner is trying to steal your chair it’s a tough one to resist! Warm wishes, BTOD
Posted 7 months ago
The chair I purchased as well as BTOD's customer service was excellent.
Helpful Report
Posted 8 months ago
Hi James, Thank you so much for your fantastic 5-star review! We're so glad to hear that you're happy with both your chair and our customer service. Your satisfaction is our top priority, and it's wonderful to know we hit the mark for you! Warm wishes, BTOD
Posted 7 months ago
Very quick and easy checkout process.
Helpful Report
Posted 8 months ago
Hi Charles, Thank you for your wonderful 5-star review! We’re thrilled to hear that you found our checkout process quick and easy. Your feedback means a lot to us as we strive to create a seamless shopping experience for our customers. Warm wishes, BTOD
Posted 7 months ago
Hopefully it's delivered soon
Helpful Report
Posted 8 months ago
Hi Kenrick, Thank you for your business and your review. Great news your chair is scheduled to deliver to you by end of the day today Monday October 13, 2025. Kind regards, BTOD Service
Posted 7 months ago
Orderding a 2nd LAMIA. I will provide a detailed review as soon as I have the time. However, for anyone who has back / lower back / neck pains this chair is another key item to have to mitigate your pains and bring you on the path to a better life.
Helpful Report
Posted 8 months ago
Hi Pierre, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're ordering a second LAMIA and that it's been instrumental in helping you manage your back and neck pains. Your satisfaction is our priority, and we look forward to reading your detailed review when you have the time! Warm wishes, BTOD
Posted 7 months ago
After a few months with the chair I bought, I can say I'm extremely happy with my purchase. Absolutely indistinguishable from a brand new Leap V2. Cannot recommend enough. Thanks BTOD!
Helpful Report
Posted 8 months ago
Hi there, Thank you so much for your outstanding 5-star review! We're delighted to hear that you're extremely happy with your Refurbished Leap chair by btod.com and that it feels just like a brand new Leap V2. Your recommendation means the world to us, and we appreciate your support! Warm wishes, btod.com
Posted 7 months ago
Thank you for the YouTube videos and presence on Reddit :)
Helpful Report
Posted 8 months ago
Hi Andrew, Thank you for your awesome 5-star review! We’re so glad to hear that you’re enjoying our YouTube videos and our presence on Reddit. We love sharing valuable content with our community, and it’s fantastic to know it’s helpful for you! Warm wishes, BTOD.com
Posted 7 months ago
Easy checkout process
Helpful Report
Posted 8 months ago
Hi Adam, Thank you for the awesome 5-star review! We're delighted to hear that you found our checkout process easy. Your feedback truly motivates us to keep providing a seamless shopping experience. Best wishes, Team BTOD
Posted 8 months ago
I'm excited for my chair. Whoot whoot
Helpful Report
Posted 8 months ago
Hi Sean, Whoot whoot indeed! We're thrilled to hear your excitement for your chair. Can't wait for you to experience our As-Is Steelcase Amia chair! Thank you for sharing your enthusiasm with us! Best wishes, BTOD
Posted 8 months ago
Great prices, great YouTube channel aswelll!
Helpful Report
Posted 8 months ago
Hi Manny, Thank you for your fantastic 5-star review! We're so glad you enjoyed our great prices and found our YouTube channel valuable. Your support means everything to us! Cheers, BTOD
Posted 8 months ago
First time order, website was easy to use...
Helpful Report
Posted 8 months ago
Hi Alden, Thank you for your wonderful 5-star review! We're so happy to hear that you found our website easy to use for your first order. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Warm regards, BTOD
Posted 8 months ago
Website was great
Helpful Report
Posted 8 months ago
Hi Ryan, Thank you for your amazing 5-star review! We're glad you found our website great. We’re here to help anytime you need! Warm regards, BTOD
Posted 8 months ago
Fast shipping. Quality refurbishment.
Helpful Report
Posted 8 months ago
Hi there, Thank you for your stellar 5-star review! We’re thrilled to hear that you enjoyed fast shipping and quality refurbishment. Your satisfaction means the world to us, and we appreciate your kind words! Enjoy your BTOD Ameap chair Warm regards, BTOD
Posted 8 months ago
BTOD.com - BTOD is rated 4.7 based on 315 reviews