Login
Start Free Trial Are you a business? Click Here

BTOD.com - BTOD Reviews

4.7 Rating 315 Reviews
94 %
of reviewers recommend BTOD.com - BTOD
4.7
Based on 315 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read BTOD.com - BTOD Reviews

Write Your review

BTOD.com - BTOD 5 star review on 18th May 2026
Louis Gonzalez
BTOD.com - BTOD 5 star review on 22nd October 2025
Paul Lee
BTOD.com - BTOD 5 star review on 8th October 2025
Keith Mills
BTOD.com - BTOD 5 star review on 5th September 2025
Anthony Zias
BTOD.com - BTOD 5 star review on 2nd May 2025
Alexander N.
BTOD.com - BTOD 5 star review on 2nd May 2025
Alexander N.
BTOD.com - BTOD 5 star review on 2nd May 2025
Alexander N.
131
Anonymous
Anonymous  // 01/01/2019
COMPETITIVE PRICES. DECENT SELECTION OF OPTIONS FOR REFURBISHED CHAIRS AND DESKS.
Helpful Report
Posted 9 months ago
Hi Jason, Thank you for your great 4-star review! We're glad to hear that you found our prices competitive and that you appreciated our selection of refurbished chairs and desks. Your feedback is important to us as we continue to enhance our offerings. Warm regards, BTOD.com Team
Posted 9 months ago
Do not like the new website. Very buggy and hard to use.
Helpful Report
Posted 9 months ago
Dear Dan, Thank you for taking the time to share your feedback about our new website. We sincerely apologize for the bugs and difficulties you’ve experienced; that’s certainly not the experience we want for our users. Could you please share specific issues you encountered? Your input would be incredibly valuable in helping us improve (info@btod.com). We appreciate your support and hope to make your next visit a better one! Warm regards, BTOD.com
Posted 9 months ago
Easy transaction and customer service was quick and helpful.
Helpful Report
Posted 9 months ago
Hi Aaron, Thank you for your kind 5-star review! We're thrilled to hear that you found the transaction easy and our customer service helpful. Providing a smooth experience for our customers is always our goal, and your feedback reassures us that we’re on the right track. Warm regards, BTOD
Posted 9 months ago
please ship fast im begging
Helpful Report
Posted 9 months ago
Your BTOD Order Has Shipped! Thank you for choosing BTOD! We truly appreciate your order. I’m happy to let you know that your order shipped today, 8/28/25. You should have received a FedEx tracking link in your email. Welcome to the future of ergonomic sitting!
Posted 9 months ago
Some credit cards not accepted
Helpful Report
Posted 9 months ago
Thank you for your order. We wanted to clarify that your order was cancelled and immediately refunded because our packaging is not designed for international shipping. The refund has already been processed. This decision was not related to credit card issues. We apologize for any inconvenience and appreciate your understanding. Best regards, BTOD Customer Service
Posted 9 months ago
good
Helpful Report
Posted 9 months ago
Hi Michael, Thank you for your kind 4-star review! We’re glad to hear that you had a good experience with us. Your feedback is important to us. If there’s anything specific, we can do to earn that last star, please let us know! Warm regards, BTOD service@btod.com
Posted 9 months ago
The Lamia chair is very comfortable and would highly recommend to anyone looking for one. I would have given 5 stars but there are 2 reasons for the 4 star rating. The first is no headrest but one can be purchased at atlas headrest. The second would be the arm rest pads do not have a locking mechanism to keep them in place like the height adjusters but they are still great with plenty of adjustment.
BTOD.com - BTOD 4 star review on 20th August 2025
Helpful Report
Posted 9 months ago
Thank you for your thoughtful 4-star review of the Lamia chair! We’re so glad to hear you find it comfortable. We appreciate your feedback on the headrest and armrest pads, insights like yours are important to us and help us improve our products. It’s great to know that despite those details, you’d still recommend the chair. Thank you again. Best wishes, BTOD.com
Posted 9 months ago
I liked that my submitted information carried over when I created an account.
Helpful Report
Posted 9 months ago
Hi Mike, Thank you so much for your fantastic review! We're thrilled to hear that our system made it easy for you by carrying over your information. We strive to create a seamless experience for our customers, and your feedback inspires us to keep improving. Wishing you all the best, Team BTOD.com
Posted 9 months ago
Easy ordering.
Helpful Report
Posted 9 months ago
Hi David, Thank you for your wonderful 5-star review! We're delighted to hear that you found our ordering process easy. Making your experience as smooth as possible is our top priority, and your feedback truly motivates us to continue providing great service. Warm regards, BTOD.com Team
Posted 9 months ago
Thanks
Helpful Report
Posted 9 months ago
Hi Joshua, Thank you for the great 5-star review. We truly appreciate your business and are glad to hear everything went smoothly. We look forward to serving you again! Best, BTOD Team
Posted 9 months ago
buying was not complicated
Helpful Report
Posted 9 months ago
Hi Xavier, Thank you for your positive review! We're pleased to hear that you found the purchasing process uncomplicated. Our goal is to provide a user-friendly experience, and your feedback helps us know we're on the right track. Best wishes, BTOD.com Team
Posted 9 months ago
Excellent customer service. Fast, informative and attentive. Definitely one of the best in business. Unfortunately the chair didnt work out for me but I am 100% more then willing to purchase again from BTOD.
Helpful Report
Posted 9 months ago
I ordered a Refurbished Lamia (Steelcase Leap Frame + Amia Seat) - Outlet - Non Returnable due to the amazing price. I ordered late on a Monday night (after hours) and the chair arrived early that Friday morning. The chair has completely changed my work from home; pains troubling me for years are gone. Zero complaints, and many compliments.
Helpful Report
Posted 9 months ago
Easy to order. Great online information. Excited to get the chair!
Helpful Report
Posted 9 months ago
The Btod website is easy to navigate and the ordering process of products is straightforward and clear.
Helpful Report
Posted 9 months ago
Excellent customer service. There were delays in my order, but customer service alerted me ahead of time and kept me updated. Product is excellent. Leap V2 desk chair.
Helpful Report
Posted 9 months ago
As described. Perfect condition, comfortable for my very senior years. 5'8" / 161 lbs
Helpful Report
Posted 9 months ago
This is my third chair from BTOD--love the refurbished Amia! Excellent chair at half the cost of going through Steelcase.
Helpful Report
Posted 10 months ago
Everything was good and streamlined.
Helpful Report
Posted 10 months ago
Process of ordering was OK.
Helpful Report
Posted 10 months ago
BTOD.com - BTOD is rated 4.7 based on 315 reviews