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BTOD.com - BTOD Reviews

4.7 Rating 315 Reviews
94 %
of reviewers recommend BTOD.com - BTOD
4.7
Based on 315 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read BTOD.com - BTOD Reviews

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BTOD.com - BTOD 5 star review on 18th May 2026
Louis Gonzalez
BTOD.com - BTOD 5 star review on 22nd October 2025
Paul Lee
BTOD.com - BTOD 5 star review on 8th October 2025
Keith Mills
BTOD.com - BTOD 5 star review on 5th September 2025
Anthony Zias
BTOD.com - BTOD 5 star review on 2nd May 2025
Alexander N.
BTOD.com - BTOD 5 star review on 2nd May 2025
Alexander N.
BTOD.com - BTOD 5 star review on 2nd May 2025
Alexander N.
131
Anonymous
Anonymous  // 01/01/2019
Easy
Helpful Report
Posted 5 months ago
Hi Bobby, Thank you for the 5-star rating! We’re glad you found the process easy. If you need anything at all, we’re here to help. Warm regards, BTOD.com
Posted 5 months ago
The process to pick and order the the desk was fast, easy, and painless. In this day and age with dealing with most websites is exceptional.
Helpful Report
Posted 5 months ago
Hi Alexander, Thank you for the 4-star rating! We’re glad the ordering process was fast, easy, and painless. If you need anything at all, we’re here to help. Warm regards, BTOD.com
Posted 5 months ago
Very Good
Helpful Report
Posted 5 months ago
Hi Jason, Thank you for the 5-star rating! We’re glad to hear you had a very good experience. If you need anything at all, we’re here to help. Warm regards, BTOD.com
Posted 5 months ago
Website easy to use
Helpful Report
Posted 5 months ago
Hi Joseph, Thank you for the 5-star rating! We’re glad to hear you found the website easy to use. If you need anything at all, we’re here to help. Warm regards, BTOD.com
Posted 5 months ago
first time buying, excited to get my order.
Helpful Report
Posted 5 months ago
Hi Angel, Thank you so much for the 4-star rating! We’re glad to hear you’re excited about your first order, and we truly appreciate you choosing us. If you need anything at all along the way, we’re here to help. 😊 Best, BTOD
Posted 5 months ago
We appreciate your thoroughness in making sure we get the right products for our physical needs in the office. Thank you.
Helpful Report
Posted 5 months ago
Hi Concetta, Thank you for the 5-star rating. We’re glad to hear you appreciate our thorough approach to finding the right products for your office needs. If you need anything else, we’re here to help. Warm regards, BTOD
Posted 5 months ago
Great customer service, quick delivery. Haven't had any issues yet. Ordered two chairs, returned one of them that I didn't like and had no issues with that process.
Helpful Report
Posted 5 months ago
Hi Daniel, Thank you for the 5-star rating. We’re glad to hear you had a smooth experience with delivery and the returns process. If you need anything else, we’re here to help. Warm regards, BTOD.com
Posted 5 months ago
none
Helpful Report
Posted 5 months ago
Hi Timothy, Thank you for the 5-star rating. If you need anything else or have questions, we’re here to help. Warm regards, Team BTOD
Posted 5 months ago
Thanks so much for your long video on so many different chairs i spent 4 hours deciding and think that this was the best one i can find and couldn't have done it without your videos and others thank you
Helpful Report
Posted 5 months ago
Hi Lawrence, Thank you for sharing your experience. We’re thrilled our videos helped you in deciding and that you found the best chair for you. If you ever need any more guidance, we’re here to help. Warm regards, Team BTOD.com
Posted 5 months ago
Great working with their customer service.
Helpful Report
Posted 5 months ago
Hi Bret, Thank you for sharing your positive experience. We’re glad our customer service met your expectations. If you ever need assistance in the future, we’re here to help. Warm regards, BTOD.com
Posted 5 months ago
Unfortunately, I had to return the chair because it ended up not being the right fit for me and my sitting habits. That said, the BTOD team was excellent. The entire experience was smooth from start to finish, no delays with delivery or the return process. I highly recommend BTOD!
Helpful Report
Posted 5 months ago
Hi Carlos, Thank you for sharing your experience. We’re glad the BTOD team made the process smooth and that you’d recommend us. If you ever need assistance in the future, we’re here to help. Warm regards, Team BTOD
Posted 5 months ago
I spoke with Terrance on 9 Dec, he was very helpful and knowledgeable.
Helpful Report
Posted 5 months ago
Hi Nancy, Thank you for the kind review on the Vertdesk v3. We’re glad you had a positive experience. If you need anything else, just let us know. Warm regards, Team BTOD
Posted 5 months ago
Good
Helpful Report
Posted 5 months ago
Hi Michael, Thank you for the wonderful 5-star review. We’re thrilled you had a positive experience with BTOD. If you need anything as you use your chair, just let us know. Warm regards, Team BTOD
Posted 5 months ago
Just placed the order - no chair yet - so this is a comment on BTOD offer and purchasing process. OUTSTANDING! Very good price on just the chair I was looking for. Appreciated the choices I was offered in configuration (seat pad, casters, upholstery fabric, cylinder replacement source). Loved that I had greener options to choose. VERY IMPRESSED with the 12-year warranty and VERY GRATEFUL for the Free Shipping. Completely DAZZLED by the generous Returns policy: 60 days to decide, and they'll pick it up for free! All in all, an unbelievably good Retailer offer from a very well-regarded retailer. I will be telling friends!!
Helpful Report
Posted 5 months ago
Hi Marti, Thank you for the wonderful 5-star review. We’re thrilled you found great value, the configuration options, greener choices, and our 12-year warranty, free shipping, and generous 60-day returns. If you need anything as your chair arrives, just let us know. Warm regards, Team BTOD.com
Posted 5 months ago
never have i encountered a site which was as difficult to utilize
Helpful Report
Posted 5 months ago
Customer service was great, chair was clean and easy to assemble.
Helpful Report
Posted 5 months ago
Hi Kevin, Thank you for the wonderful 5-star review. We’re thrilled you had great customer service and found the chair clean and easy to assemble. If you need anything as you settle in, just let us know. Warm regards, Team BTOD.com
Posted 5 months ago
Saw this in a vid and had to check it out
Helpful Report
Posted 5 months ago
Hi Samuel, Thank you for the wonderful 5-star review. We’re glad you found BTOD after seeing it in the video and checked us out. If you need anything else, just let us know. Warm regards, Team BTOD
Posted 5 months ago
Very easy to purchase and very friendly website.
Helpful Report
Posted 5 months ago
Hi Blake, Thank you for the wonderful 5-star review. We’re glad you found purchasing easy and the site friendly. If you need anything else, just let us know. Warm regards, BTOD.com
Posted 5 months ago
Customer service: 5 stars, fantastic, especially post-sale support. Product quality: 5 stars, fantastic. Production/Shipping/Delivery: 1 star: long delay in shipping with no explanation until after the fact. Then shipper used the wrong truck for delivery, making it impossible to do white glove delivery, which was a problem given my long steep driveway. I had to hire another truck myself to get the item up to my house, who fortunately was avaiiable same day so I didn't have to leave the iterm lying in the snow overnight or longer where the first driver had to leave it. Although Customer Service refunded me the white glove fee, so at least getting the item up my driveway didn't cost extra; only extra hassle. Overall, I'm very happy with the desk, so thank you!
Helpful Report
Posted 5 months ago
Hi there, Thank you for the wonderful 5-star review. We’re glad you’re happy with the desk overall, and we appreciate your patience with the shipping issues. If you need anything else, just let us know. Warm regards, BTOD.com - BTOD
Posted 5 months ago
2nd order within a couple of weeks. I think enough is said 👍👍
Helpful Report
Posted 6 months ago
Hi Mindaugas, Thank you for the wonderful 5-star review. We’re thrilled you’ve placed a second order in such a short time. Thank you for your business. If you need anything else, just let us know. Warm regards, Team BTOD
Posted 5 months ago
BTOD.com - BTOD is rated 4.7 based on 315 reviews