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BTOD.com - BTOD Reviews

4.7 Rating 315 Reviews
94 %
of reviewers recommend BTOD.com - BTOD
4.7
Based on 315 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read BTOD.com - BTOD Reviews

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BTOD.com - BTOD 5 star review on 18th May 2026
Louis Gonzalez
BTOD.com - BTOD 5 star review on 22nd October 2025
Paul Lee
BTOD.com - BTOD 5 star review on 8th October 2025
Keith Mills
BTOD.com - BTOD 5 star review on 5th September 2025
Anthony Zias
BTOD.com - BTOD 5 star review on 2nd May 2025
Alexander N.
BTOD.com - BTOD 5 star review on 2nd May 2025
Alexander N.
BTOD.com - BTOD 5 star review on 2nd May 2025
Alexander N.
131
Anonymous
Anonymous  // 01/01/2019
My second time buying a chair through BTOD, terrific experience again. I recommend them to anyone looking for a high quality chair.
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Posted 4 months ago
Excellent service, top quality products for actually a good price. I practically got a brand new chair for used price. Product has felt solid since purchase and feels like a new chair. Would highly recommend
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Posted 4 months ago
Easy to shop. Great videos.
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Posted 4 months ago
Hi Lance, Thank you for the 5/5 rating! We’re glad you found it easy to shop and that you enjoyed the videos. If you need anything else, we’re here to help. Warm regards, Team BTOD.com
Posted 4 months ago
Excited for the refurbished amia!
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Posted 4 months ago
Hi Bryn, Thank you for the 5/5 rating! We’re thrilled you’re excited for the refurbished Amia. If you need anything else, we’re here to help. Warm regards, Team BTOD.com
Posted 4 months ago
I hope it comes in nice and made with love <3
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Posted 4 months ago
Hi Michael, Thank you for the 5/5 rating! We’re thrilled you’re hopeful it comes in nice and made with love. If you need anything else, we’re here to help. Warm regards, Team BTOD.com
Posted 4 months ago
Love it
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Posted 4 months ago
Hi Ramon, Thank you for the 5/5 rating! We’re thrilled you love BTOD. If you need anything else, we’re here to help. Warm regards, Team BTOD.com
Posted 4 months ago
I haven't received the chair yet, but so far the experience with BTOD has been great. The ordering process was smooth, communication was clear, and everything felt professional. I'm picking up a refurbished Steelcase hybrid (Amia frame Leap seat), and based on BTOD's reputation and how they handle refurb units, I'm feeling really confident about the purchase!
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Posted 4 months ago
Hi Trevor, Thank you so much for sharing your experience so far! We’re thrilled to hear that the ordering process was smooth and our communication made everything feel professional. We’re confident you’ll love your refurbished Steelcase Ameap, and we really appreciate your trust in us. Can’t wait for you to enjoy your chair! Warm regards, Team BTOD
Posted 4 months ago
BTOD is clearly proud of their work. The packaging for my refurbished chair was incredible to the point that it looked like it was a new chair. They clean it thoroughly and even provide new casters with all of their reburbs. The customer service reached out to me before delivery to make sure I knew someone was there to help, if needed. I love my new chair and I will be a returning customer.
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Posted 4 months ago
Hi there, Thank you so much for your thoughtful review! We’re thrilled to hear you loved your refurbished chair and that our packaging, cleaning, and new casters made it feel like new. It’s great to know our team’s proactive customer service made a difference, too. We’re so happy you’re enjoying your chair and can’t wait to welcome you back as a returning customer! Warm regards, Team BTOD
Posted 4 months ago
good
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Posted 4 months ago
Hi Junhao, Thank you for the 5-star rating! We’re glad you’re satisfied with BTOD. If you need anything at all, we’re here and happy to help. Warm regards, BTOD.com
Posted 4 months ago
Top quality product at a fair price.
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Posted 4 months ago
Hi Dave, Thank you for the 5-star rating! We’re glad you’re satisfied with our product and our pricing. If you need anything at all, we’re here to help. Kind regards, BTOD.com
Posted 4 months ago
Customer service is outstanding. I got a Steelcase chair for Christmas and the height adjustment was not working. April had me send a video of the chair and after being reviewed by a tech, they immediately sent me a replacement chair which arrived within a few days. They couldn't have been nicer or more responsive. I would not hesitate to purchase anything from btod.
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Posted 5 months ago
Hi Rob, Thank you so much for the 5-star rating! We’re thrilled to hear you had a great experience with April. I’ll be sure to share your kind words with her, we like her a lot too 😊 If you need anything at all, please don’t hesitate to reach out. We’re always happy to help! Warm regards, Team BTOD.com
Posted 4 months ago
Very good. No complaints.
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Posted 5 months ago
Hi there, Thank you for the 5-star rating! We’re thrilled you had a great experience with BTOD.com. If you need anything at all, we’re here to help. Warm regards, Team BTOD
Posted 5 months ago
thanks
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Posted 5 months ago
Hi Eva, Thanks for the 5-star rating! We’re glad you’re happy with BTOD.com. If you need anything at all, we’re here to help. Warm regards, Team BTOD
Posted 5 months ago
NA
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Posted 5 months ago
Hi Briana, Thank you for the 5-star rating! We’re thrilled you’re happy with BTOD.com. If you need anything at all, we’re here to help. Warm regards, BTOD.com
Posted 5 months ago
We'll see how the order goes
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Posted 5 months ago
Great service and support! Honorable company!
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Posted 5 months ago
Fast delivery of fabric samples. Great prices. Good reviews online.
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Posted 5 months ago
Hi Diane, Thank you for the 5-star rating! We’re glad you’re seeing fast delivery, great prices, and positive reviews online. If you need anything at all, we’re here to help. Warm regards, Team BTOD.com - BTOD
Posted 5 months ago
I'm pretty happy with my purchase of the Refurbished Steelcase Leap v2. It was delivered within a few weeks and was fairly easy to assemble, although very heavy. My only complaint is that a part of the clip where the lumbar adjusts snapped off as I was adjusting it. I'm not sure if or how that can be fixed without sending the whole thing back. The chair is comfortable, otherwise.
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Posted 5 months ago
Hi Julie, Thank you for the 4-star rating! We’re glad to hear you’re happy with the chair and that assembly went smoothly. Sorry to hear the lumbar clip snapped I’ve shared your review with our fastest customer service rep, April, and she’ll be reaching out to get a replacement lumbar sent your way. It’s an easy fix, and we’ll include a short video to walk you through it. Warm regards, Team BTOD.com
Posted 5 months ago
Easy to buy stuff.
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Posted 5 months ago
Hi Kaine, Thank you for the 4-star rating! We’re glad you found it easy to buy stuff. If you need anything at all, we’re here to help. Warm regards, BTOD.com
Posted 5 months ago
Bought a SteelCase Leap V2 in 2022 for my son. Amazing! Back here 3 years later to finally replace my $50 Walmart chair. Go BTOD!
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Posted 5 months ago
Hi Christopher, Thank you for the 5-star rating! We’re glad you’re happy with the SteelCase Leap V2. If you need anything at all, we’re here to help. Warm regards, BTOD.com
Posted 5 months ago
BTOD.com - BTOD is rated 4.7 based on 315 reviews