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BTOD.com - BTOD Reviews

4.7 Rating 315 Reviews
94 %
of reviewers recommend BTOD.com - BTOD
4.7
Based on 315 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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BTOD.com - BTOD 5 star review on 18th May 2026
Louis Gonzalez
BTOD.com - BTOD 5 star review on 22nd October 2025
Paul Lee
BTOD.com - BTOD 5 star review on 8th October 2025
Keith Mills
BTOD.com - BTOD 5 star review on 5th September 2025
Anthony Zias
BTOD.com - BTOD 5 star review on 2nd May 2025
Alexander N.
BTOD.com - BTOD 5 star review on 2nd May 2025
Alexander N.
BTOD.com - BTOD 5 star review on 2nd May 2025
Alexander N.
131
Anonymous
Anonymous  // 01/01/2019
I had an excellent experience with BTOD. My refurbished Steelcase Leap v2 arrived on time and was packed safely. Assembly was a breeze thanks to the straightforward instructions. The chair itself looks and feels brand new - I couldn't be happier with the quality. I highly recommended them for anyone looking for a premium chair without the "new" price tag!
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Posted 1 month ago
Thank you so much for your kind words we truly appreciate your recommendation! We’re thrilled to hear your Steelcase Leap v2 arrived safely and that assembly was quick and easy. It’s great to know the chair met your expectations in both look and comfort that’s exactly what we aim for with every refurbishment. We’re grateful you chose BTOD and are so glad you’re happy with your purchase. If you ever need anything, we’re always here to help. Enjoy your chair! The BTOD Team
Posted 1 month ago
I’m very stingy with Five-star reviews, but BTOD has earned it. My conscience is happy that I’m reducing waste by buying second-hand, and my pocketbook is, too. My back and neck are happy to get a first-rate chair. I’ve felt much better after spending time in it than my previous chair. BTOD’s customer service has been stellar!
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Posted 1 month ago
Thank you so much for your thoughtful feedback—it truly means a lot, especially knowing you don’t give five-star reviews lightly! We’re so glad to hear the chair has made a positive difference for your comfort while also supporting a more sustainable choice. That’s a win all around. We sincerely appreciate your kind words about our team and are always here if you need anything!
Posted 1 month ago
No comment
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Posted 1 month ago
Thank you for taking the time to share your experience. If there’s anything we can help with in the future, please don’t hesitate to reach out. We’re here to help. Kind regards, Team BTOD.com
Posted 1 month ago
Easy order
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Posted 1 month ago
Hi James, Thank you for the 3/5 rating! We’re glad the order was easy. If there’s anything we can improve or if you have suggestions, please let us know. Kind regards, Team BTOD
Posted 1 month ago
.
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Posted 1 month ago
Thank you so much for the kind 5 stars we truly appreciate you taking the time to share your experience! Best regards, Team BTOD.com
Posted 1 month ago
Very informative and knowledgeable.
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Posted 2 months ago
Thank you for your kind words! We’re glad you found the information informative and helpful. If you need anything else, we’re here to help. Warm regards, Team BTOD.com
Posted 1 month ago
Basically a brand new high quality chair for half the price. Shipped free and really fast. The forgiving return policy made me feel comfortable taking a chance on another chair.
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Posted 2 months ago
The whole experience from start to finish was just great. Ordering online was not an issue, and it was nice to be able to customize the chair as much as I did. I also had no issues with delivery and my chair arrived early. The chair arrived in great condition and I was surprised that it was a refurbished chair because of how new it seemed. The color of the cushion matched exactly what was listed online, and I can't complain about the quality at all because it was great quality.
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Posted 2 months ago
Good website descriptions, videos, and phone support made the choice easy.
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Posted 2 months ago
Thank you! We’re glad everything came together to make your decision easy that’s exactly what we aim for. Kind regards, Team BTOD
Posted 2 months ago
Website worked well, wish there was options for shipping though.
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Posted 2 months ago
Thank you! We’re happy to hear the website worked well and appreciate you calling out the shipping options that’s great feedback for us.
Posted 2 months ago
Easy to understand UI and superb customer service.
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Posted 2 months ago
Hi Arad, Thank you for the 5/5 rating! We’re thrilled you found the UI easy to understand and that you had superb customer service. If you need anything else, we’re here to help. Kind regards, Team BTOD
Posted 2 months ago
Very happy with my SC Amia! This thing is rock solid and very comforatable. Thank you BTOD!
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Posted 2 months ago
Hi Martin, Thank you for the 5/5 rating! We’re thrilled you’re happy with your SC Amia and that it feels rock solid and comfortable. We appreciate you choosing BTOD and hope you love it for a long time. Kind regards, Team BTOD
Posted 2 months ago
After watching your reviews, I felt a refurbished from BTOD was the way to go.
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Posted 2 months ago
Hi Robert, Thank you for the 5/5 rating! We’re thrilled you felt a refurbished from BTOD was the way to go. We appreciate you choosing BTOD and hope you love it. Kind regards, BTOD.com - BTOD
Posted 2 months ago
good
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Posted 2 months ago
Hi Joseph, Thank you for the 4/5 rating! We’re glad you found it good. If there’s anything we can improve or if you have suggestions, please let us know. Kind regards, Team BTOD
Posted 2 months ago
it was ok.
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Posted 2 months ago
Hi Alireza, Thank you for the 4/5 rating! We’re glad it was okay. If there’s anything we can improve or if you have suggestions, please let us know. Kind regards, Team BTOD
Posted 2 months ago
Easy!
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Posted 2 months ago
Hi Edric, Thank you for the 5/5 rating! We’re glad you found it easy and appreciate you choosing BTOD. We hope you love your purchase. Kind regards, Team BTOD
Posted 2 months ago
Studied all available chair review sites. Several open-box and refurbish sites referenced in the videos. btod, hands down, had the largest inventory, best options and prices for higher end chairs.
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Posted 2 months ago
Hi Robert, Thank you for the 5/5 rating! We’re thrilled to hear you found BTOD to have the largest inventory, best options, and competitive prices for higher-end chairs. We truly appreciate you choosing BTOD and hope you love your purchase. Kind regards, Team BTOD.com - BTOD
Posted 2 months ago
I use lamia about a month and it has been very comfortable. It delivered with just two or three hairline scratches but they are not obviously visible and all the functions work smoothly and properly. In overall, I satisfied my purchase and I would buy chairs at BTOD in the future.
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Posted 2 months ago
Hi Jae, Thank you for the 5/5 rating! We’re glad to hear you’re enjoying the lamia and that the minor scratches don’t affect the experience. It’s great to know all the functions are working smoothly. We truly appreciate your satisfaction and look forward to helping you with future chair needs at BTOD. Kind regards, Team BTOD.com - BTOD
Posted 2 months ago
Very happy with the refurbished chair, expecially for the price. Excellent customer service (I had questions on which chair would be best for me) and, since I was nearby their office, they even accomodated me to stop by to test try a few out. Highly recommend.
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Posted 2 months ago
Hi there, Thank you for the 5/5 rating! We’re thrilled you’re happy with the refurbished chair and the value it offers. It was our pleasure helping you choose the right chair, and we’re glad you could stop by to test a few options. We truly appreciate your recommendation and look forward to assisting with any future chair needs. Kind regards, Team BTOD.com - BTOD
Posted 2 months ago
Easy to use website, easy to order, can’t wait to get my chairs.
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Posted 2 months ago
Hi Dera, Thank you for the 5/5 rating! We're so glad to hear you found the website easy to use and the ordering process simple. We're excited for you to receive your Intensive Use Mesh Back Desk chairs. We truly appreciate you choosing BTOD and look forward to taking great care of you even after your chairs arrive. Kind regards, Team BTOD
Posted 2 months ago
BTOD.com - BTOD is rated 4.7 based on 315 reviews