BUILT/ Reviews

Name: BUILT/
Rating: 4.63

4.6 Rating 1,391 Reviews

91 %

of reviewers recommend BUILT/

4.6

Based on 1,391 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

07413810510

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Built is nothing less than fantastic in my eyes, easy to order, delivery slot to suit you and the offers pop up are fantastic, even when an offer is not on the locked down prices are cheaper than your local builders merchants even when you get a trade discount! Keep up the fantastic work!”

Helpful Report

Posted 6 years ago

“I ordered on line the night before, chose my collection time and arrived the following day at the allotted time, I waited around five minutes to be served and was then asked to take my vehicle to the a loading bay where a very friendly young guy loaded my order for, he also asked if I had taken part in the scratch card promotion they were running, he got me a card and I walked away with a set of SDS drill bit, which was a nice bonus. The online ordering was very easy and straightforward and the collection process quick, I would definitely recommend trying Built!”

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Posted 6 years ago

“Very good staff good prices have recommended to others great work keep it up”

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Posted 6 years ago

“Visited Built for the first time. I am in the building trade and therefore use multiple suppliers. I was very impressed with the stock held and also the competitive prices. I will continue to use them.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Its convenient service is fast and reliable would recommend any one to Built Merchant good quality and reasonable prices to suit your pocket”

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Posted 6 years ago

“Excellent customer service and great prices, by far the cheapest straightest timber going!!!”

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Posted 6 years ago

“Very happy with overall service”

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Posted 6 years ago

“Very helpful”

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Posted 6 years ago

“Extremely competitive prices Exact delivery time and helpful driver Got the Mrs off my back Thanks Built”

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Posted 6 years ago

“Prices very good and goods ready for collection, good setvice and helpful staff.”

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Posted 6 years ago

“As per every order, first class service and excellent prices.”

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Posted 6 years ago

“Branded products ready to collect at great prices Can’t fault the helpful staff, would recommend to anyone”

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Posted 6 years ago

“Excellent, quick and efficient service. Website was easy to use, collection was fast and loving the offers at the moment.”

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Posted 6 years ago

“Very friendly staff very helpful took my time went back a few times loved shopping here .”

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Posted 6 years ago

“I drove from Cambridge because the price on some materials I needed was so much better than my local suppliers, and I was then very pleased by how efficient and friendly the staff were - I just wish they were a bit more local!”

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Posted 6 years ago

“Love the drive through service and also the chance to win something everytime an order is above £10.”

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Posted 6 years ago

“I have always been pleased with ordering online for delivery and pickup. The online chat is very efficient and friendly as are the instore staff who also are really keen to help and be pleasent.”

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Posted 6 years ago

“Simple to order on line. Spoke to a few people after ordering regarding returns and new orders, everyone was helpful and polite including the delivery drivers, one of whom I spoke to on the phone as the delivery was 3hours early and there was no one on site, he took everything round the back of the house (included 5 fence panels). Was so impressed that I back to let the office/yard know. 1st time I've ordered from Built, will now be looking at opening a trade account as I have a number of jobs on the go. (plus they didn't mind that I was a bit ditsy :))!! Item damage - one of the fence panels which I've not reported as think it can be fixed)”

Helpful Report

Posted 6 years ago

“Excellent service, straight it and loaded.”

Helpful Report

Posted 6 years ago

BUILT/ is rated 4.6 based on 1,391 reviews