“Bunq heeft zijn voordelen, maar ik vond een paar kleine problemen in de app die vervelend kunnen zijn. Over het algemeen zijn ze redelijk goed, maar aan de gebruikerservaring kan nog worden gewerkt.”
“I like the concept and I like the features they have created and offered with the various plans of account type. This made me sign up and open a banking account with bunq.
I was expecting a much smoother experience than the one I had…
First, the verification process takes much more time than it is supposed to take. I waited for three days to get my account approved. During this time I tried to contact their customer support and it was not much of a help. All they told me was that I will receive a notification as soon as my documents were reviewed.
Bunq must improve its onboarding process.”
“cant say its the best app there is. I mean i downloaded it and subscribed for one of the account types yeah? and i found it its a bit of a mix of positives and negatives all around. sure there are 4 account types and no one is forcing you, you can go for any one u want, the lay-out is clean too. the free account has so few features. free atm withdrawals are limited too!”
“Könnten sie nicht die offizielle Website weniger verwirrend machen?
Ich habe viel Zeit damit verbracht, detaillierte Informationen zu Dienstleistungen und Bedingungen zu finden.”
“I like all the features of this online bank and I also really like the app for its simplicity. Sometimes it's a dealbreaker for me when the app is too overwhelming with the interface and elements.
But I don’t like the pricing. I think it’s way too expensive, especially for the EASY GREEN plan.”
“Nur durchschnittlich. Ich habe keine Ahnung, warum sie ihre Dienste weltweit nicht anbieten.
Sie haben jedoch ein paar gute Dienste. Das kann man so sagen.”
“Modern design for the banking app. It is practical with all the features packed into it. But in that lies a problem for those that prefer to keep it simple. It is too much information that I am not interested in. I like the bank, I am a client, and if I wanted something more I would ask support.”
