Buy Catering Reviews

4.0 Rating 74 Reviews
74 %
of reviewers recommend Buy Catering
4.0
Based on 74 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone

Write Your review

Tell us how Buy Catering made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Waiting for my order for a month now. Sent a few emails but they can't give a date at which my order will be dispatched. Very disappointed. I am now waiting for a refund
Helpful Report
Posted 2 years ago
Wait too long, no phone, no email reply..Cancel order but still arrived in very bad conditions.. Never ever order anything here... Be aware...
Helpful Report
Posted 3 years ago
Orders over 3 weeks ago and no sign of order. Sent several emails with no response and helpline has no answer. Sent email to cancel order, if no response will dispute with CC company. I get the whole covid thing is causing some issues but a small email to say we have your order and bear with us would have been nice. Thankfully only something small under €100 ordered but I feel sorry for anyone who bought something major.
Helpful Report
Posted 3 years ago
I have the same complaint as previous customers. No sign of my shipment and all correspondence totally ignored. This is really frustrating. Company motto seems to be: 'We treat all customers with equal contempt'.
Helpful Report
Posted 3 years ago
buycatering dot ie (Ireland) Has more expensive shipping (and it is expensive) to Ireland than it has to UK.
Helpful Report
Posted 4 years ago
11,99 € inc VAT for delivery to Ireland for a small item !!!
Helpful Report
Posted 4 years ago
We have already been waiting for 15 days to get very important items for running our pizzeria. No delivery and zero communication in this day and age is not acceptable.
Helpful Report
Posted 4 years ago
I ordered something a month ago, I haven't received it, I have sent an email to see what the story is, I got no reply, will some one please send me what I ordered or my money back, thanks Paul
Helpful Report
Posted 5 years ago
phoned endlessly about my order as was worried hadn’t had any email to confirm friendly service reassured me it will be delivered on time and it was .
Helpful Report
Posted 5 years ago
Unfortunately we had to wait a month for our product after numerous phone calls to see where the items were. The teapots are lovely, just a shame we had to wait so long.
Helpful Report
Posted 5 years ago
very good.everything worked out, next time same..
Helpful Report
Posted 5 years ago
We bought a Blue Seal Turbofan Compact Convection Oven E30M3 last week. We needed a quick delivery as we had to cater for a fete on the weekend. My husband contacted Buy Catering the day after we placed our order online to inquire about the possible delivery date. The staff at Buy Catering were very helpful and informative. We got our quick delivery and the delivery on the Friday was exactly as promised almost to the minute. The delivery person was helpful, knowledgeable and pleasant. All in all very happy with our purchase so far. Now need to use my oven more to explore is functionality further.
Helpful Report
Posted 5 years ago
The best catering selling I love to buy everything for my business
Helpful Report
Posted 5 years ago
Run very well, honest seller
Helpful Report
Posted 5 years ago
Nice people to deal with, Peter ever so good letting me know when to expect delivery. Lovely cutlery and high quality crockery.
Helpful Report
Posted 5 years ago
After two months I finally got my shipment and it was the wrong one. Somebody got my shipment and I paid for his shipping. Now they say it was my shipment cost not the one sent to me to cover his ass. Still waiting word on how to ship this old stuff to whoever it belongs to which means more time and effort for your mistakes...Not good
Helpful Report
Posted 5 years ago
Easy to order - was informed very quickly that part of the order was not available and I was able to arrange a substitute without much bother. These arrived promptly. The whole experience was painless
Helpful Report
Posted 5 years ago
We received our order within 2 working days just in time for our Easter get together.
Helpful Report
Posted 5 years ago
Excellent product, perfectly packed and delivered in record time. A brilliant online experience.
Helpful Report
Posted 5 years ago
My order was delivered well before the given date, and is of excellent quality and price.
Helpful Report
Posted 5 years ago
Buy Catering is rated 4.0 based on 74 reviews